The following are options for paying your PWC bill.

Please scroll down to see more detail about each of these options.

Customer Service Center
PWC accepts cash, check, and money order payments at our 955 Old Wilmington Rd. location. Customers paying by debit/credit card at the 955 Old Wilmington Rd. location must use our lobby courtesy phone to access Speedpay*. There is an ATM on-site. Night depository for payment is also provided. However, payments placed in the depository during normal working hours will not be processed until the following scheduled work day.
* $3.50 Convenience fee applies.

Payment by Phone*
PWC accepts checks and debit/credit cards by phone at (910) 483-1382.
* $3.50 Convenience fee applies.

On-Line Payments*
PWC accepts payments on line        Click here to see that area
* $3.50 Convenience fee applies.

Automatic Bank Draft
If you are interested in PWC's Electronic Bank Draft Payment System, you may contact our bank draft representative at (910) 223-4134.

Equal Payment Option
PWC offers an Equal Payment Option that allows customers to pay equal monthly payments based on previous consumption history, to sign up or learn more about the plan, call (910) 483-1382.

Payment Extensions
Provisions are made to extend due dates on a case by case basis depending on individual credit history, justification, or need. Extensions may be requested in our office located at 955 Old Wilmington Rd., or by calling the PWC Call Center at (910) 483-1382.

Late Payment Notification
Our automated telephone system will call a customer should their payment not be received prior to their due date. These calls will be made during the evening hours Monday through Saturday. Customers may sign up for this program in the office or by calling the PWC Call Center at (910) 483-1382.

Western Union
Nine Western Union locations offer payment options seven days a week for customers.
Cash-only payments are accepted and payments are applied to customers' accounts the same day. Western Union applies a $1 fee for accepting and processing the payment.

Public Works Commission
P.O. Box 1089
Fayetteville, NC 28302
(910) 483-1401
1-877-OUR-PWC1 Emergencies
(910)483-1382 Customer Service
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