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CONTACT US

Customer Service Center Hours
M-F, 8:30 a.m.-5:30 p.m., excluding holidays
Telephone Service Hours

M-F, 8 a.m.-8 p.m., excluding holidays

Customer Service
955 Old Wilmington Rd.
Fayetteville, NC 28301
(910) 483-1382 | (910) 483-5402 fax
email
24-Hour Emergency
1-877-OUR-PWC1 (1-877-687-7921)
This phone number is for for emergencies only, not for account related questions

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Mailing Address
PO Box 1089
Fayetteville, NC 28302
Shipping Address
955 Old Wilmington Rd.
Fayetteville, NC  28301
 

 

Department Phone
General Manager & Division Chief Officers (910) 223-4001
PWC Board (910) 223-4001
PWC Customer Service (910) 483-1382
Human Resources (910) 223-4120
Communications/Community Relations (910) 223-4009
Electrical Engineering (910) 223-4514
Electric Construction/Maintenance (910) 223-4500
Power Generation (910) 223-4812
Purchasing (910) 223-4337
Financial Planning (910) 223-4102
Customer Programs (910) 223-4359
Legal, Claims, & Real Estate Projects (910) 223-4115
Water Resources Engineering (910) 223-4730
Water Quality/Drinking Water Plants (910) 223-4708
Wastewater/Sewer Plants (910) 223-4700
Water Services (910) 223-4715/4716