PWC's Has Earned Five NC Public Power Awards of Excellence

PWC is one of more than 20 public power providers to receive Public Power Awards of Excellence during the ElectriCities Annual Conference awards banquet held August 26, 2011. The awards honor outstanding efforts in key areas such as creating a competitive business environment, legislative involvement on public power issues, customer service programs and energy efficiency promotion.

PWC received awards in each of the available categories.  A description of each is below.

Competitive Business Environment
The Competitive Business Environment award recognizes efforts by the city to create a strong business climate, including economic development planning and community/regional partnering, an online economic development presence and focus on key accounts customers.

Energy Efficiency
The Energy Efficiency award recognizes efforts by the city with energy-efficient building programs, energy education, energy audits and weatherization programs.

Financial Stability
The Financial Stability award recognizes customer options throughout the billing process, including equal payment programs, alternate payment methods such as online billing and payment, credit card payments and multiple payment locations. This award also recognizes community partnerships to help customers in need and the implementation of new technology within the electric system.

Legislative Involvement
The Legislative Involvement award recognizes city staff and officials’ involvement in the legislative process on issues pertaining to public power, including participation in the ElectriCities Public Power PAC. The award recognizes participation in ElectriCities-sponsored events and involvement in the Public Power Grassroots Network.

Service Excellence
The Service Excellence award recognizes outstanding efforts by the city to communicate with customers through advertisements, online resources, social media or other community-based methods. The award also addresses emergency communications and community public power celebrations.

To see a complete list of the 2011 honorees, click here.