PROGRAMS
Programs to Help Customers Save
Incentives
PWC is pleased to offer our customers a limited time incentive to replace their old high volume flush toilet with a
WaterSense® labeled high efficiency model.
High Efficiency Toilet Incentive Program
NC GreenPower
Energy Depot On-Line Energy Audit
Deposit Waiver Program
PWC has deposit waiver programs in place to assist military customers and teachers. Under this program, these customers may apply for the One-Stop Program at Ft. Bragg (Army), the Pentagon Federal Credit Union (Air Force) and Human Resource Department of the Cumberland County Board of Education (Teachers).
Irrigation Meters
If you are installing a lawn irrigation system, consider adding an irrigation water meter to avoid the sewer costs. There is a procedure for residential and commercial customers or call Customer Service at (910) 483-1382 before you begin the project. You will receive a detailed description about applying for the irrigation meter as well as permit and inspection requirements. 
Irrigation Meters
Other Programs Assisting Our Customers
Area Lights
Illuminate darkened areas around your home. Area lights are ideal for family recreational area safety. PWC will install and maintain your fixtures. Monthly charges will appear on your PWC statement. For information on Area lights, contact Customer Service at (910) 483-1382.
Medical Priority
If you’ve got life-sustaining medical equipment in your home which is dependent on electric and/or water service, sign up for the Medical Priority Program. Whenever possible, early advisement and priority restoration consideration is given to critical life-support households in the event of scheduled or emergency interruption of service. We require the customer and the customer’s physician to complete a Medical Priority Application.
SafeWatch
The Safewatch program is another way for PWC to provide an extra measure of care and safety to the citizens of Fayetteville and Cumberland county.
Through this program, PWC employees stay alert for emergencies while they are working in and traveling through the city and county. The program has proven successful since established in 1995.
Project: People Who Care (PWC)
Project: PWC is a joint effort between the Cumberland County Salvation Army and PWC. Through this project, PWC customers can provide donations that will be used to assist area residents in need with the payment of their electricity bills throughout the entire year.
To do this, just add the amount of the donation to your PWC bill payment and mark it in the space provided. Project: People Who Care funding will be administered by the Salvation Army to make sure contributions reach the people who need it most.
If every PWC customer provides even a small contribution, we can keep hundreds of families in need from having to make the difficult choice between paying their electric bill or buying food or medicine.
For more information on Project: PWC, call the Cumberland County Salvation Army at (910) 483-8119. Project: People Who Care
