Customers Urged to Prepare for Extended Power Outages

For Immediate  Release-Tuesday, September 11, 2018

Fayetteville PWC continues to encourage customers to prepare in advance of the arrival of Hurricane Florence.  Unlike previous storms that Fayetteville has experienced, the projected wind speeds and duration of the storm will limit PWC crews from safely beginning restoration efforts.

“Winds are projected to be way over the 30mph limit for a prolonged period of time,”  said David Trego, PWC CEO/General Manager.   “Our crews cannot safely respond during those conditions and thus, we are anticipating not being able to start restoration efforts until the majority of the storm has moved out, so customers should be prepared to be without power longer.”

If someone relies on power for medical equipment, they are urged to have backup batteries or be prepared to evacuate to an area with power.  Customers should prepare an emergency kit  with food, water and other necessities so you can care for yourself and others including  elderly and infants.

While PWC has backup generation for water treatment operations, customers should be prepared with a backup water supply.  The projected rainfall and potential flooding may cause road washouts and water main breaks which could interrupt water services or cause conditions that may require a precautionary boil water advisory.

Customers can sign-up for PWC text notifications related to Hurricane Florence through PWC’s website- faypwc2.wpengine.com.  Continuous updates will also be available through PWC’s  Facebook and Twitter accounts as well as the PWC website.   Customers can report outages by calling 910-483-1382 or 1-877-OUR PWC1 (1-877-687-7921)