New PWC Emergency Number to Call

As of July 1st, PWC’s emergency number, 877-OUR-PWC1, is no longer in use. You can report emergencies 24 hours a day, 7 days a week using our Customer Service number, 910-483-1382.

Please note, high call volume due to large power outages and other emergencies may result in a busy signal. Non-emergency requests can be submitted online via the chat feature at FayPWC.com or by sending an email request to customer.service@FayPWC.com.