PWC Receives Nation’s Highest Public Power Honor
PWC has received the American Public Power Association’s (APPA) E.F. Scattergood System Achievement Award, the highest and most prestigious award given by the APPA.
This award honors an APPA member system that has enhanced the prestige of public power utilities through sustained achievement and customer service.
“It was a great honor to accept the award for PWC, “ said Darsweil Rogers, PWC Chairman who accepted the award on PWC’s behalf at the national conference in Austin, Texas. “Anytime our Public Power peers acknowledge the hard work of the staff, it reaffirms what the Commissioners already know which is , we have a talented and dedicated group of employees serving our community.”
PWC’s achievements noted in the award include a system-wide conversion to advanced meters and LED streetlights, beginning the installation of North Carolina’s first public power solar farm, and installing four free electric vehicle charging stations. Time-of-Use electric rates, a new customer web portal providing customers direct access to utility usage data, advanced customer payment options and incentive programs were PWC customer-focused initiatives that were also recognized by the APPA award.
PWC community support and involvement also contributed to PWC’s recognition. Among that support is PWC’s partnering with Fayetteville Technical Community College to establish a local Lineworker Program and being recognized 13 times with the United Way of North Carolina’s Spirit Award.
“While the award is given by APPA, because of its focus on customer service, it is a reflection on PWC as a total organization providing electric, water, wastewater service as Fayetteville’s Hometown Utility, “ said PWC CEO/General Manager, David Trego.
This is the second time PWC has been recognized with the APPA’s top award as it also received the Scattergood System Achievement Award in 2014.