PWC Recognized as Smart Energy Provider

The Fayetteville Public Works Commission (PWC) has earned its second Smart Energy Provider (SEP) designation from the American Public Power Association for demonstrating a commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support the goal of providing safe, reliable, low-cost, and sustainable electric service. Matt Hein, Energy Services Manager of Cedar Falls Utilities in Cedar Falls, Iowa and chair of the Energy Innovation Committee, presented the designations on October 26 in Scottsdale, Arizona during APPA’s annual Customer Connections Conference.

The SEP designation, which lasts for two years (December 1, 2021 to November 30, 2023), recognizes public power utilities for demonstrating leading practices in four key disciplines: smart energy program structure; energy efficiency and distributed energy programs; environmental and sustainability initiatives; and customer experience. PWC first earned the SEP designation in 2019 and is one of four public power utilities in North Carolina recognized as SEP award winners. Nationwide, there are more than 90 public power utilities that hold the designation.

“Utilities that earn the SEP designations are going the extra mile beyond providing electricity for their communities,” said Hein. “This designation celebrates utilities that are committed to serving their customers with leading smart energy programs and energy services. These communities should be proud that their utilities are focused on providing excellent service while planning for the future.”

PWC’s environmental and sustainable initiatives noted in the designation include:  PWC’s Community Solar and Battery Storage Project, Time of Use Electric Rates, an extensive offering of customer incentive programs promoting energy conservation, public electric vehicle charging Stations and research and participation in the APPA DEED (Demonstration of Energy & Efficiency Developments) programs.

“We are proud to be recognized as a utility at the forefront of smart energy best practices,” said Elaina Ball, PWC CEO/General Manager.  “This SEP designation represents our dedication to offering programs that help our customers save money, reduce our collective environmental impact, and support our community’s responsible energy use.”



The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 49 million people in 2,000 towns and cities nationwide. APPA advocates and advises on electricity policy, technology, trends, training, and operations.