PWC Recognized for Reliable Electric Services

Fayetteville PWC has received national recognition for achieving exceptional electric reliability in 2018. The recognition comes from the American Public Power Association (www.PublicPower.org), a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities.  The Association helps members track power outage and restoration data through its subscription-based eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.

“This recognition demonstrates public power’s exceptional reliability,” said the Association’s Senior Vice President of Engineering Services Michael Hyland.

Community-owned electric utilities have a strong track record of reliability, said Hyland. Nationwide, the average public power customer has their lights out for less than half the time, compared to other types of utilities.

 In 2018,  PWC electric customers lost power less often than most customers across the U.S.  PWC customers on average were out 9.4 minutes a year minutes a year, excluding storm-related outages, while the  national average was 135 minutes a year.  Vehicle accidents ranked among the top causes of PWC outages in 2018.