2025 Water Quality Report Now Available
Media Contact:
Tyler Patton, Communications & Community Relations Officer
Desk- 910.223.4026 | Cell- 910.973.0518
Tyler.Patton@FayPWC.com
FOR IMMEDIATE RELEASE:
Wednesday, May 13, 2026
Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has published its 2025 Water Quality Report. While the Water Quality Report is a requirement of the state, the results of water sampling verify PWC’s commitment to water quality going beyond compliance. PWC does more than what’s required and PWC’s services are defined by continuous improvement, industry leadership, and a culture of excellence.
One of PWC’s primary goals is to continue providing customers with a safe, reliable, and affordable supply of drinking water. PWC is an award-winning utility, recognized nationally for water quality. PWC was the first utility in North Carolina to earn the Partnership for Safe Water Director’s Award for water treatment, recognizing PWC’s extra efforts in providing drinking water that meets or exceeds all federal drinking water standards. PWC has received this prestigious recognition for 25 consecutive years. PWC has also been recognized with the 2024 Gold Award for Exceptional Utility Performance by the Association of Metropolitan Water Agencies (AMWA). In 2025, PWC was recognized with two of NC One Water Awards highest distinctions for service: Water Distribution System of the Year – Overall Winner and the Wastewater Collections System of the Year – Large System Award.
The Annual Water Quality Report is a snapshot of last year’s overall water quality. Included are details about our sources of water, what it contains, and how it compares to standards set by regulatory agencies. PWC’s commitment to transparency is key for our customers to understand the efforts we make to continually improve the water treatment process and protect our water resources. PWC staff are committed to ensuring the quality of our water and providing you with this information because informed customers are our best allies. Customers with questions about this report or your water can contact Customer Service at 910-483-1382.
In 2025, PWC treated over 10.5 billion gallons of water while remaining in 100% compliance with all EPA regulations. PWC continuously monitors water quality by performing more than 150,000 tests a year. This year’s Water Quality Report, as well as past reports, are available for viewing online at FayPWC.com/Water-Quality-Report/.
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PWC is proud to serve the Fayetteville/Cumberland County area as a hometown utility and provides safe, reliable, and affordable electric, water, and wastewater services with rates that are among the lowest in the state. As a member of the Partnership for Safe Water, PWC has the distinction of being the first NC utility to receive the Director’s Award for outstanding commitment to quality drinking water and has received this award every year since 2000. In 2025, PWC was recognized with two of NC One Water Awards highest awards – Water Distribution System of the Year and Wastewater Collections System of the Year (Large System).
