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The City of Fayetteville is looking to its citizens to help fill an upcoming vacancy for PWC’s Board of Commissioners. Commissioner Evelyn Shaw’s term ends Sept. 30, 2023. The City is accepting applications until 11:59 p.m. on June 9, 2023. Citizens can apply on the City’s website at fayettevillenc.gov/city-council/boards-and-commissions (scroll down to see the Public […]

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The Fayetteville Public Works Commission (PWC) will conduct a PUBLIC HEARING on System Development Fees and revisions to its Service Regulations and Charges on JULY 12, 2023, at 8:30 a.m. in the PWC Board Room, Administrative Offices, 955 Old Wilmington Road, Fayetteville, N.C.  Persons who wish to be heard on the proposed fees and revisions […]

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Take the extra time at home to find and fix water leaks. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and 10% of homes have leaks that waste 90 gallons or more per day. Check out leaks and get them fixed! If you have irrigation systems for landscaping, hoses attached to […]

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PWC Offices will be closed on Monday, May 29 in observance of Memorial Day.  Normal hours resume Tuesday, May 30.  To report outages during that time, please call (910) 483-1382.  Remember, our electric customers enjoy off peak hours all day on PWC recognized holidays.

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Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services.

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Highlights of the May Customer Newsletter : Drinking Water: PWC Committed to Quality PWC Awarded Two United Way Spirit of NC Awards Meet PWC’s Newest Commissioner Rain Sensors Save Money Solar Scam Alert Spring Cleaning Tips for Energy Efficiency Spotlight on Safety: Keep Balloons Away from Power Lines Don’t Let Electricity Ruin Your Summer Plans

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Next Class Begins July 24 FTCC now offers a Water/Utility Line Construction School. The 254-hour, 6-week course is designed to provide students with the knowledge necessary to enter the water/sewer line installation field. FTCC also offers scholarships for eligible candidates, learn more at https://www.faytechcc.edu/corporate-continuing-education/geer/   Course instruction includes the following:

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​No matter if you’re a beginner or experienced artist, or just enjoy artsy doodling, people of all ages and backgrounds can display their unique, culturally-enriched visual artwork in a professional gallery setting at the Public Works Art Exhibition, thanks to PWC and the Arts Council. The collection of artworks is diverse, featuring different techniques such […]

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Hosts: Lamont Hinson, CCR Associate | Lexi Hasapis, CCR AssociateGuests: David Bailey, Groundworker | Landon Locklear, Lineman 2nd Class Episode 64: Don’t Be Shocked – May is National Electrical Safety Month (20:06) Electricity helps make our lives easier, but its potential for shock and fire-related hazards is real and often underestimated. National Electrical Safety Month raises […]

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Be ready!  Hurricane season is June -November so now is the time to get prepared.   Visit these sites for checklists, planning tips, FAQ, and other resources to help you prepare for hurricanes and other emergencies.  PWC’s Storm Central  Ready.gov – Hurricanes

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May is Electrical Safety Month! Spring cleaning? Does the warmer spring weather have you outdoors more? Focusing on electrical safety awareness can help ensure your outdoor activities do not result in injuries and deaths. Source: Seasonal Safety – Electrical Safety Foundation International (esfi.org)

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PWC Time-of-Use electric rates more closely reflect how we purchase power. There are four groups of business customers who will be billed Time-of-Use rates. You can tell if you currently are on one of those rates – Small Power, Medium Power, Church Service or Sports Field Lighting – by reading the rate description of your […]

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Don’t wait for summer to kick in to high gear before you take action. Your hometown utility would like to share a few tips for you to help save money this year on your heating and water bill. Water Conservation Check your backflow and rain sensor on your irrigation system for leaks before you turn […]

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Apr. 26-June 30, 2023: Kleen Line Ltd. will begin applying herbicide in various locations throughout our service area, specifically sanitary sewer and water utility easements. May 8-12, 2023: Insituform will be doing sewer main rehab along the following streets – Bridger St., Conover Dr., Carolina Ave., Morgan St., Monteburg Rd. (Fort Bragg), Douve Pl (Fort […]

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PWC has four Electric Vehicle Charging Stations throughout the Fayetteville area that can be used by the public at no cost. The Charging Stations are located  at three park locations:  Honeycutt Park, Lake Rim Park and Clark Park and  the fourth station is located at Marketfair Mall off Campground Road. Currently the City of Fayetteville […]

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The Fayetteville City Council appointed former council member Chris Davis, as the newest board member of the Fayetteville Public Works Commission. Davis replaces former Commissioner Wade Fowler, whose term expired in September. The other commissioners on the four-member PWC are Ronna Garrett, Donald Porter and Evelyn Shaw. Davis was sworn in to the PWC Board on March 8, 2023, […]

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Click here to download a PDF Meeting Standards. Surpassing Expectations. At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. Each year we publish a “Water Quality Report” with the results of testing we are required to perform. You can […]

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The U.S. Environmental Protection Agency announced on March 14, 2023, a proposed National Primary Drinking Water Regulation to establish legally enforceable levels for six PFAS, or per- and polyfluoroalkyl substances, known to occur in drinking water. Specifically, EPA is proposing an enforceable Maximum Contaminant Level (MCL) for PFOA and PFOS, at 4 parts per trillion […]

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  PWC Continues Proactive Measures To Protect Customers From Lead Exposure Begins work to meet requirements of new Lead and Copper Rule Since the 1987 Safe Drinking Water Act that prohibited the use of lead piping in plumbing, there have been a series of changes and new regulations in continuing efforts to protect the public […]

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Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary irrigation so it can save you money on your water bill! For a limited time, PWC is offering a bill credit of up to […]

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PWC water customers are reminded to follow the year round Odd-Even schedule for outdoor watering.  Click here to learn more

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While road work may be a hassle, please be courteous and respectful of the workers present. Here are some extra safety tips to keep in mind when you encounter a work zone: Reduce your distractionsDistraction-free driving is always important. It’s especially important when you’re driving in a construction zone. Here it’s imperative that you’re on […]

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Summer Peak Hours: 3pm-7pm, Weekdays PWC makes the switch to Summer Peak Time-of-Use Electric Rates on April 1. Summer Peak will run through October. The afternoon during this time of year, is when energy demand is at its highest and costs the most. Shifting use on weekdays to Off-Peak hours (20 hours each weekday) and […]

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PWC Employees have been awarded the 2022 Spirit of North Carolina Award from the United Way of North Carolina for building momentum and sustainability through engaged leadership and employees. PWC has modeled a dedication to community service through their fundraising, volunteering, and advocacy efforts. This is the 17th year they have received an award for […]

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Spring Planting? Have a Plan! Don’t plant tall-growing trees where they’ll interfere with power lines. And be strategic – for example, put trees where they’ll provide shade and/or windbreaks to reduce warm-weather energy costs. Click here to learn more Don’t Crowd Transformers! If you have a green PWC transformer box on your property, DO NOT […]

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Be aware & be wary! Scammers will try to take advantage of you in a variety of ways. Utility customers are no exception. PWC is raising awareness and educating customers about scams to help protect you and your family. Please share this information and remember you can always contact PWC at (910) 483-1382 when you […]

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In 2021, the American Public Power Association (APPA) recognized PWC as a Smart Energy Provider (SEP) for demonstrating commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support a goal of providing low-cost, quality, safe, and reliable electric service.  It was the second time PWC has earned the distinction. The SEP […]

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Make sure your family is prepared before disaster strikes. The time to prepare is now! Learn how to get a kit, make a plan, stay informed and protect your home. Emergency Information Source: Plan. Prepare. Stay Informed. | Ready NC

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Stay informed about electric outages with Electric Outage Map.  You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today.  Be sure to sign up for the SMS/Email Outage Notifications through the PWC Online Account Manager.

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Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]

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The Inflation Reduction Act of 2022 provides federal tax credits and deductions that empower Americans to make homes and buildings more energy-efficient to help reduce energy costs while reducing demand. Savings for Homeowners New federal income tax credits are available through 2032 providing up to $3,200 annually to lower the cost of energy efficient home […]

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PWC is constantly working “behind the scenes” to deliver over 10 million gallons a year of clean, safe water to more than 225,000 customers in the greater Fayetteville area. We have two treatment facilities, which have won numerous awards for innovation and exceptional performance, plus nearly 1,400 miles of underground piping and other state-of-the-art equipment […]

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Watch our February 2023 segments today!  Click here to visit the PWC Connections TV page Keep Fats, Oils, and Grease Out of the Pipes Scams: Be Aware and Be Wary Director’s Award: 20-Year Partnership for Safe Drinking Water Annual Water Treatment Changeover Process

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We’ll see you in 2024! Admission is FREE & Open to All Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more to help you conserve.  You can speak with customer service representatives, incentive program specialists, and other PWC experts […]

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If you are looking to replace the air conditioning or heating system in your home, you may want to consider an air-source heat pump. These products provide cool air in the summer, just like standard air conditioners, but also provide heat in the winter. But how exactly do they do both?   How Heat Pumps Work in the Winter  A […]

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Fayetteville Christmas Tree Pickup Begins Monday, Jan. 9, 2023 The Annual Grinding of the Greens Christmas Tree Recycling program, a Fayetteville holiday tradition since 1994,  continues in 2023. The annual program is celebrating its 29th year of protecting and enhancing our environment.  Grinding of the Greens encourages Fayetteville residents to recycle their live Christmas trees […]

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No matter what holidays you observe, chances are you are getting gifts for someone. Yes, there’s a whole lot more to any of the holidays than gifts—but chances are, you got something, or got something for someone. And chances are some of those things need batteries. While it might seem that your best option is buying […]

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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]

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Dishes can pile up fast! Instead of putting your gloves on and scrubbing your dishes, why not let your dishwasher do the dirty work?  In fact, that is what they are made to do, and it is why you have one in the first place.  But there are some things to keep in mind about […]

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As a Public Power (not-for-profit) utility, PWC offers competitive electricity rates to our customers. On average, residential public power customers pay 13% less than customers of for-profit, privately-owned utilities. PWC introduced Time of Use electric rates in 2019 to help decrease energy demand costs and apply the same pricing structure to energy that PWC pays […]

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We are following the situation in Moore County and if requested and able, will provide any resources to help. We know this raises concerns for our customers and we want to ensure our community that the safety and security of our infrastructure is a top priority.  PWC exceeds the national compliance requirements established by the […]

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Beginning Dec. 1, the Cumberland County Department of Social Services is accepting applications for the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with their heating costs. The federally funded program provides a one-time vendor payment to help eligible households pay their heating bills. Households including a person aged 60 or […]

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Believe it or not, the World Toilet Organization set aside a day in November (19th) to raise awareness for proper sanitation world-wide… World Toilet Day. The flushable toilet went mainstream in the 1880s, but it wasn’t until the 20th century that bathroom technology really advanced with the invention of flushable valves, water tanks that rest […]

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As the holiday season nears and you prepare for festivities, now is a good time to consider simple habits to reduce water consumption around the home. Whether you’ve finalized the holiday menu or are preparing to order-in, here are some simple conservation tips to start and share with friends and family: • Defrost frozen foods […]

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Extreme cold or hot weather affects your energy usage – and your monthly bill.  Watch this video to learn why.    

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The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Know your zone: Do you live near the Gulf or Atlantic Coasts? Find out […]

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Fayetteville PWC joins more than 70 public power communities in North Carolina and more than 2,000 across the country in celebrating Public Power Week, Oct. 2-8, 2022.  Public Power Week is an annual opportunity to shine a light on the value cities and towns that own and operate their electric system provide their customers and […]

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Mick Noland, PWC Chief Operations Officer for Water Resources, has been named interim CEO/General Manager, effective September 3, 2022.   He is replacing Elaina Ball, who announced she was stepping down on Aug. 26, 2022, to assume a position in her home state of Texas.  Noland has overseen PWC’s Water Resources Division since 1993.  The water division […]

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Fayetteville Technical Community College partnered with PWC to offer the Water/Sewer Line Construction Course beginning in the fall of 2022.  The 254-hour, 6-week course offered through the FTCC Center for Corporate and Industry was designed to provide students with the knowledge necessary to enter the water/sewer line installation field. Course instruction includes the following: OSHA […]

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