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Plan, prepare and be ready for emergencies with our 2022 Storm Preparation Guide.  Hurricane season is June 1-November 30 annually.  Look for a FREE copy in the mail soon. You can request additional copies of the Storm Prep Guide by completing our online request form.  Be sure to visit our Storm Central Page for more […]

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PWC Offices will be closed on Monday, May 30, in observance of Memorial Day.  Normal hours resume Tuesday, May 31.  To report outages during that time, please call (910) 483-1382.  Remember, our electric customers enjoy off peak hours all day on PWC recognized holidays. 

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The North Carolina Home Expo, formerly called the Fayetteville Home Design and Remodeling Show, will take place May 20-22 at the Crown Coliseum Expo Center. Be sure to visit PWC’s booth for tips and resources on how to lower your water and energy consumption. Plus, pick up FREE conservation tools, speak with conservation experts about […]

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Fayetteville PWC and Bloom Energy to Transform Waste into Clean Community Electricity One of the first projects of its kind to use multiple waste gas sources to generate 24×7 renewable energy for the community while simultaneously reducing emissions  PWC and Bloom Energy (NYSE: BE), a leading distributed energy company, announced Thursday plans to install and […]

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Read below for the full 2021 Water Quality Report or Click Here At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. The  2021 Water Quality Report provides our customers with the results of testing we are required to perform. […]

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Are you watering on the right day?  Check out PWC’s year round watering schedule to find out!

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The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Know your zone: Do you live near the Gulf or Atlantic Coasts? Find out […]

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While electricity makes living easier and more enjoyable, you could be living with dangerous electrical hazards.  May is National Electrical Safety Month and is a great time to remind ourselves how to play it safe around electricity.  Click here to learn about electrical safety   

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As we enter celebration season (graduations, weddings, etc.) It’s important to remember that mylar balloons cause thousands of power outages each year when they float away and come in contact with overhead power lines. Balloons are fun and festive, but please remember to handle these balloons properly to ensure they don’t get released into the […]

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If you have a green PWC transformer box (underground electrical transformer) in your yard, it is important that you don’t plant anything with 9 feet from the front of the box, and 3 feet from each side.  Click here to learn more about proper planting and rights-of-way.

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Each year during the first week of May, PWC joins the American Water Works Association (AWWA) to promote National Drinking Water Week and the vital role water plays in our daily lives. We annually provide our Water Quality Report to show customers our testing results that meet or surpass standards and expectations for the highest quality drinking water.  Water […]

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If you’re a renter, then you’re probably looking at conservation tips and wondering what it all means for you. Renters usually can’t make drastic changes to the living space, and thus are limited in what can be done to make the home or apartment more energy efficient. But that doesn’t mean there’s nothing you can […]

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The Fayetteville Public Works Commission has earned a Reliable Public Power Provider (RP3)® Diamond designation from the American Public Power Association (APPA) for providing reliable and safe electric service.  The award was presented at the APPA’s annual Engineering & Operations Conference in Austin, Texas on March 28, 2022. Although more than 275 public power utilities […]

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Gary Thompson and DeQuante Moore of the Fayetteville Public Works Commission have been named North Carolina Waterworks Operators Associations’ (NCWOA) 2021 Operators of the Year. The NCWOA Operator of the Year Award recognizes those who excel in the water treatment field.  Both Thompson & Moore play instrumental roles in PWC’s ability to consistently achieve the […]

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Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services.

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Follow PWC’s year round Odd/Even watering schedules. Plant low-water-use grasses and shrubs to cut your lawn watering by 20 – 50%. Place a layer of mulch around trees and plants to retain water. Never water at the hottest times of the day or when it’s windy. Turn off your sprinklers when it’s raining. Use a moisture […]

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It may be hard to believe, but the average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. That’s why we’re reminding you to check your […]

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Know What’s Below – Call 811 Traditionally, April brings with it a ground swell of outdoor work which often includes digging. According to statistics, every nine minutes an underground utility line is damaged because someone decided to dig without first calling 811. Whether it is a small project or a large home improvement project, National Safe Digging Month is […]

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PWC’s Rain Sensor Incentive Program is back! Receive a bill credit of up to $50 for installing a rain sensor on your irrigation system. Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary […]

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PWC has been named a Best-In-Class Employer after scoring in the top quartile of midsize employers (100-999 full-time employees) who participated in Gallagher’s 2021 Benefits Strategy & Benchmarking Survey. PWC was recognized as an organization that provides innovative solutions for creating organizational structures, workplace policies and total rewards, which inclusively engages and motivates its employees. […]

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Spring has officially arrived.  And this time of year means the start of regular lawn watering. In most areas of the country an irrigation system should be checked each spring before use to make sure it was not damaged by frost or freezing during the winter. Part of the activation process for a sprinkler system […]

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With spring comes the annual ritual of spring cleaning.  But is energy efficiency part of your spring cleaning plans? If not, there are any number of small changes you can make at this time to save money and energy. Spring cleaning is an excellent opportunity to change the furnace filter. While it is a good […]

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Summer Peak Hours: 3pm-7pm, Weekdays PWC makes the switch to Summer Peak Time-of-Use Rates on April 1. Summer Peak will run through October. Rates for electricity used during Off-Peak hours cost 35% less than Peak and will occur 20 hours on weekdays and all day on weekends and PWC observed holidays. Beat the Peak and […]

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With the start of a new season comes a fresh opportunity to find ways to save energy and money.  Here are just a few simple things you can do to improve the energy efficiency and comfort of your home as warmer temperatures arrive: 1. Service your air conditioner. Easy maintenance such as routinely replacing or cleaning […]

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PWC has received the 2021 Spirit of North Carolina Award for Investment in Long-term Sustainable Impact from the United Way of North Carolina.    United Way of North Carolina’s annual Spirit of North Carolina award celebrates organizations for their campaign excellence achieved through impactful events, engaged leadership, and volunteer engagement.  Organizations championing DEI values and […]

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NCAA’s March Madness has tipped off.  Throughout the month many people will be preoccupied with their brackets and watching games. But do not forget that the middle of March also brings spring, which is an opportune time to revisit the ways we can plan for energy savings in the home.  Click here to learn more

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PWC Customers, and residents throughout our region, have already seen two big storms this year. Our crews immediately responded to power outages and services were restored quickly to  customers without electricity. That’s one of the benefits of having Public Power – The employees who make up our crews are local and can respond faster than other types of power […]

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Water heating is the second largest expense in the average American home, In fact, the average household spends 14%-18% of their utility bill on water heating – that equates to approximately $400-$600 each year.  So investing in a more energy efficient water heater is an important step for saving energy costs.  While the Energy Saver water heating […]

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Spring cleaning is usually associated with clearing out closets, cleaning up the yard and giving your home a nice deep clean. But there are many important safety measures that people often overlook throughout the year. Spring Safety Tips for ESFi

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Beginning on Tuesday, March 1, 2022, Fayetteville PWC will temporarily stop adding ammonia to its water treatment disinfection process.  The North Carolina Department of Environmental Quality requires all water systems that add ammonia to their drinking water, to discontinue its use for a one-month period annually, to ensure that any biological growth that may have […]

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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]

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Fayetteville Christmas Tree Pickup scheduled for Jan. 10-14, 2022 Trees Will Be Recycled at the Fayetteville Community Garden The Annual Grinding of the Greens Christmas Tree Recycling program, a Fayetteville holiday tradition since 1994,  continues on! The annual program is celebrating its 28th year of protecting and enhancing our environment. Grinding of the Greens encourages […]

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How Does it Work: Heat Pumps Heat Pumps 101 Heat Strips and Heater Safety  HVAC Pro Explains Heat Pumps Reasons for High Bills     

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A recent settlement agreement negotiated by Fayetteville PWC and other parties will impose lower limits on the City of Greensboro’s discharges of 1,4-dioxane from the T.Z. Osborne wastewater treatment plant, sharper penalties for non-compliance, and increased sampling/pollution control requirements in order to improve the water quality in the Cape Fear River Basin. The original order […]

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Now that it’s November and fall weather is in full swing, the sun may not be cutting it for those who rely on its natural heat to dry laundry on an outdoor clothesline. Though you may enjoy that lower energy bill, the fact is clothes do not dry as well in cold, damp weather! Or […]

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Fayetteville PWC Completes $94 Million Bond Issuance Secures Historic Low Interest Rate for Funding Utility System Improvements November 5, 2021 Fayetteville PWC has issued $94.79 million of revenue bonds at an interest rate of 2.278%, the lowest rate ever achieved by PWC outside of state lending.  Citigroup Global Markets Inc. was the successful purchaser of […]

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Smart food disposal and refraining from putting items labeled “flushable” down the drain can help protect our environment, our sources of drinking water and your own property. Dumping grease, fats, and oil is not only illegal, but it can also cause sewage back-ups and flooding. Wipes labeled “flushable” don’t break down in the system and […]

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In the September 2021 edition of Treatment Plant Operator Magazine, PWC’s Rockfish Creek Water Reclamation Facility was featured in their Top Performer – Wastewater Plant spotlight.  Author Ted Rulseh said the plant “looks sharp, from the landscaping outside to the walls, floors, pumps, motors and blowers inside.”  Read how meticulous housekeeping and excellent maintenance help […]

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PWC’s 24/7/365 Self-Service Pay Station is located in the far right drive-thru lane at PWC’s Customer Service Center – 955 Old Wilmington Road.  The Pay Station accepts payments made by cash, check, credit or debit card and money order. Payments made at the Pay Station are immediately applied to the account. Change isn’t returned, so […]

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Paperless billing isn’t just good for the environment – it also gives you one less thing to manage. Log in to your Online Account Manager to enroll in eBill, or call Customer Service at 910-483-1382! Free, secure electronic billing service View and pay your bill quickly and safely using a link in your monthly email […]

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State officials from the Department of Health and Human Services are testing wastewater at PWC’s Rockfish Creek Water Reclamation Facility to get valuable information about the spread of COVID-19.  Read the Fayetteville Observer article

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Electric vehicles (EV) are a relatively new concept in the automotive industry, but their popularity is growing. Hear about the benefits of EVs, where to find local charging stations, the development of the Fayetteville EV Club, and other upcoming initiatives from one of our Key Accounts Agents. Benefits of Electric Vehicles (EVs) >>

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Fayetteville is a public power community and that’s powerful! With PWC as our local, community owned electric system, our community benefits. PWC operates solely for the benefit of its customers who have a voice through local leadership (they’re customers, too!) We’re accountable and responsive to the community, not remote shareholders. Our employees are your friends and […]

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Did you know that if you own a plug-in electric vehicle (or want to buy one), Fayetteville PWC makes it easy to keep your vehicle ready to hit the open road? You can charge your electric vehicle at one of four Level 2 (208/240 volt) charging stations 24/7. Charging Locations Marketfair Mall 5084 Campground Road […]

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What types of goods and services does PWC use? Due to the complexity of our operations, we require a wide variety of goods, equipment, construction/repair work and various other services. Please refer to our “How to Do Business with Fayetteville PWC” book for additional information and our website for a general list of needs.  Why should […]

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Public Works is a community-wide art exhibit presented by the Arts Council and sponsored by PWC. This is an opportunity for ALL ARTISTS to have their work exhibited from June 17 through August 20 at the Arts Council.  The show officially kicks off at 6pm on Friday, June 17.  FREE to submit artwork this year, […]

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Fayetteville PWC received an American Public Power Association Sue Kelly Community Service Award on June 22, 2021, during APPA’s National Conference in Orlando, Florida. The award recognizes “good neighbor” activities that demonstrate our commitment to the community. PWC partnered with the City’s downtown district to bring Prismatica – an interactive, public art installation – to […]

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PWC’s On-Going Electric System Maintenance Boosts Reliability 6/1/2021 By Michael Futch PWC continues to bolster its electric distribution system, boosting the utility’s reliability to its tens of thousands of coveted customers with the installation of two new transformers over the last month.  The change to the new transformers, which cost $750,000 apiece, are an integral […]

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PWC adopted its annual utility budget for fiscal year 2021-2022 during its June 9th meeting. The $405.3 million budget is a 2.5% decrease over from the FY2020-2021 budget. Driving the decrease are lower power supply costs. PWC will have a 5% decrease in power supply cost from its wholesale power supplier, Duke Energy Progress  in […]

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