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The latest episode of PWC Connections: The Podcast is now available on our website and loading through multiple podcast platforms. Episode 59 – Keep Grease & Wipes Out the Pipes or Else! (21:26) Hosts: Lamont Hinson | Lexi Hasapis Guest: Thomas Urbanek, Water Resources Field Supervisor Since PWC’s first water reclamation facility was built in […]

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Friday, March 24 10am-8pm SkyView on Hay (121 Hay St.) Admission is FREE & Open to All Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more to help you conserve.  You can speak with customer service representatives, incentive program […]

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Did you know that heating and cooling account for 50% to 70% of the energy used in the average American home? If you want to substantially reduce energy costs, decreasing the amount of energy needed for heating and cooling your home is a good place to start. A combination of properly insulating your home, reducing air leakage […]

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Beginning Monday, Jan. 9, PWC will have a portion of Russell St. closed from Gillespie St. to Cross Creek St.  This will only affect the eastbound lanes of traffic.  Detours will be in place. PWC’s contractor – Sandy’s Hauling – will be completing a sewer main replacement project in this area.  The project is expected […]

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Use PWC’s Online Account Manager/Mobile App – Monitor bills/usage history (power and water) so you can adjust your habits to save. Use PWC’s Online Energy Resource Center – Do your own online home energy audit and calculate savings with heat pumps, appliances, EVs and more. Use PWC’s Drive-thru, Self Service Pay Station – It’s open […]

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Highlights of the January PWC Connections Newsletter: Resolve to Save Money, Save Time, & Conserve Protect Your Water Lines from Winter Weather Use Space Heaters Efficiently & Safely  PWC Employees Give Back

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If you are looking to replace the air conditioning or heating system in your home, you may want to consider an air-source heat pump. These products provide cool air in the summer, just like standard air conditioners, but also provide heat in the winter. But how exactly do they do both?   How Heat Pumps Work in the Winter  A […]

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Fayetteville Christmas Tree Pickup Begins Monday, Jan. 9, 2023 The Annual Grinding of the Greens Christmas Tree Recycling program, a Fayetteville holiday tradition since 1994,  continues in 2023. The annual program is celebrating its 29th year of protecting and enhancing our environment.  Grinding of the Greens encourages Fayetteville residents to recycle their live Christmas trees […]

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The upcoming weather forecast predicts chilly temps coming our way just before the holidays. Cold weather has a significant impact on the condition of your plumbing and winter electric bills, especially when the temperature drops below 32 degrees. Remember these important tips to help protect your plumbing and manage your bill, while staying warm this […]

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Heating your home with electric space heaters can easily double or triple your electric bill if you are not careful. Even though they are typically small in size, and often touted as 100% efficient, electric space heaters use a lot of electricity. Most space heaters use on average 1,500 watts of electricity and cost about […]

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No matter what holidays you observe, chances are you are getting gifts for someone. Yes, there’s a whole lot more to any of the holidays than gifts—but chances are, you got something, or got something for someone. And chances are some of those things need batteries. While it might seem that your best option is buying […]

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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]

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Dishes can pile up fast! Instead of putting your gloves on and scrubbing your dishes, why not let your dishwasher do the dirty work?  In fact, that is what they are made to do, and it is why you have one in the first place.  But there are some things to keep in mind about […]

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As a Public Power (not-for-profit) utility, PWC offers competitive electricity rates to our customers. On average, residential public power customers pay 13% less than customers of for-profit, privately-owned utilities. PWC introduced Time of Use electric rates in 2019 to help decrease energy demand costs and apply the same pricing structure to energy that PWC pays […]

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We are following the situation in Moore County and if requested and able, will provide any resources to help. We know this raises concerns for our customers and we want to ensure our community that the safety and security of our infrastructure is a top priority.  PWC exceeds the national compliance requirements established by the […]

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Holiday Deals – Remember that when a “special offer” sounds too good to be true, it usually is. Never click on links in emails or popups with very deep discount offers. Charity Tricksters – The holidays are traditionally the time for giving. It’s also the time that cyber criminals try to pry money out of people that mean well. […]

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Beginning Dec. 1, the Cumberland County Department of Social Services is accepting applications for the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with their heating costs. The federally funded program provides a one-time vendor payment to help eligible households pay their heating bills. Households including a person aged 60 or […]

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Source: 12 Winter Holiday Safety Tips – Electrical Safety Foundation International (esfi.org)

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Believe it or not, the World Toilet Organization set aside a day in November (19th) to raise awareness for proper sanitation world-wide… World Toilet Day. The flushable toilet went mainstream in the 1880s, but it wasn’t until the 20th century that bathroom technology really advanced with the invention of flushable valves, water tanks that rest […]

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  Every year, as the weather turns colder, many people commit to turning the thermostat down for the entire winter to save money and energy. But it usually does not end well, no matter how well-intentioned we may be.  To be honest, there is a tendency in the colder months to set the thermostat warmer […]

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PWC’s Seasonal Light Incentive Program offers electric customers up to $40 in bill credits when they make the switch to LED bulbs! For complete program details, a link to the application, and list of Frequently Asked Questions, visit the LED Seasonal Light Program webpage or contact the Customer Programs Call Center at 910-223-4600. The Seasonal […]

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Veterans Day (Nov. 11) honors the service of all U.S. military veterans. PWC recently added this federal holiday to our observances and hosts a fellowship gathering to honor our employees who served in the armed forces. There are several employees at Fayetteville’s Hometown Utility that transitioned from military careers. In this episode, Andre Couture (Project Manager) and Sonja […]

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Without proper preparation, your sprinkler system might be damaged by freezing temperatures. Here are some tips on how to prepare your irrigation system for winter conditions. • Shut off the water supply to the irrigation system. The main shut off valve for your irrigation system needs to be protected against freezing. Make sure it is […]

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As the holiday season nears and you prepare for festivities, now is a good time to consider simple habits to reduce water consumption around the home. Whether you’ve finalized the holiday menu or are preparing to order-in, here are some simple conservation tips to start and share with friends and family: • Defrost frozen foods […]

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The holiday of feasting and out of town guests can be particularly stressful, not just for you but for household pipes, drains and sewers too! Thanksgiving is the peak holiday for blocked drains, pipes and other plumbing disasters in the home. Follow these simple tips to avoid additional holiday pains! How to properly dispose of […]

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It’s that time of year when holiday lights go up and decorations come out in neighborhoods across our community and beyond. Here are some tips to keep in mind if you’re thinking about dressing up your home for the holidays: • Keep ladders away from overhead power lines. • As a rule of thumb, string […]

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Whether testing out a new dish or whipping up a family classic, there’s one recipe that should also be included on the menu this holiday season: Safety. Follow this “Recipe for Kitchen Safety” and help this year’s festivities create memories instead of danger. Ingredients for Safety Functioning Smoke Alarms Functioning Ground Fault Circuit Interrupters Vigilance Kitchen Timer […]

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Heating equipment like stoves and space heaters can cause home fires and deaths if not used properly.  Learn how to stay safe with these tips: Keep anything that can burn at least three feet from heat sources. Never leave a space heater unattended. Turn it off when leaving a room or sleeping. Never plug a space […]

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PWC’s Winter Peak Time-of-Use Rates are November through March. Rates for electricity used during Off-Peak hours will cost 35% less than Peak and will occur 20 hours on weekdays and all day on weekends and PWC observed holidays. Winter Peak Hours 6am – 10am November-March Here are a few tips for use during Peak times: […]

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Proper maintenance is key to efficient operation for all heating and cooling systems. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.   Clean or change filters once a month or as needed. Maintain the system according to manufacturer’s instructions. Dirty filters, coils, and […]

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Extreme cold or hot weather affects your energy usage – and your monthly bill.  Watch this video to learn why.    

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The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Know your zone: Do you live near the Gulf or Atlantic Coasts? Find out […]

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Fayetteville PWC joins more than 70 public power communities in North Carolina and more than 2,000 across the country in celebrating Public Power Week, Oct. 2-8, 2022.  Public Power Week is an annual opportunity to shine a light on the value cities and towns that own and operate their electric system provide their customers and […]

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As part of the Inflation Reduction Act (IRA) of 2022, federal tax credits for energy efficient home upgrades have been extended. This means that if you made any qualifying home improvements to your primary residence after December 31, 2021, you may be eligible to claim credit on your federal taxes when you file for 2022. […]

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Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services.

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Mick Noland, PWC Chief Operations Officer for Water Resources, has been named interim CEO/General Manager, effective September 3, 2022.   He is replacing Elaina Ball, who announced she was stepping down on Aug. 26, 2022, to assume a position in her home state of Texas.  Noland has overseen PWC’s Water Resources Division since 1993.  The water division […]

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Fayetteville Technical Community College partnered with PWC to offer the Water/Sewer Line Construction Course beginning in the fall of 2022.  The 254-hour, 6-week course offered through the FTCC Center for Corporate and Industry was designed to provide students with the knowledge necessary to enter the water/sewer line installation field. Course instruction includes the following: OSHA […]

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Before use, learn about the potential dangers associated with portable generators, such as their production of carbon monoxide (CO). CO is an odorless, colorless, and tasteless poisonous gas that is called the “silent killer” because it is virtually undetectable without the use of technology like CO alarms. Follow these tips to generate power AND safety […]

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Replacing old appliances can be one of the easiest and and most effective ways to update a home for energy efficiency,  One of the largest energy users on which to focus is the refrigerator and freezer, or quite simply, fridge.  If you are not certain whether replacing your current refrigerator is necessary go the the […]

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Use extension cords temporarily and unplug them when not in use. Consider purchasing power strips with an over-current protector. Use light bulbs with the correct wattage for lamps. Never tack or nail an electrical cord to any surface. Never run cords across traffic paths, under rugs or furniture. Keep all electrical appliances and cords safely […]

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Recently, a Tesla brand Mega Battery pack was put into operation at the PWC’s Solar Farm. The battery is located on the property of the Butler-Warner Generation Plant. The project took one year to complete and will help save customers approximately $500,000 annually in power generation costs. Click here to learn more about PWC’s Solar Farm […]

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Misty Manning, Water Resources Engineering Manager, and Thomas Covington, Senior Engineer in Electrical Engineering, were selected to the Fayetteville Observer’s Annual 40 Under 40 Class of 2022. Both Misty and Thomas are Fayetteville natives and have made significant contributions through their professional careers and community commitments. Misty joined PWC in 2010 and was named as […]

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PWC’s Energy Resource Center helps you save power and lower your bills! The Energy Resource Center includes an online energy audit that allows you to customize to your home as well as use numerous online calculators to find additional savings. In addition, electric customers will be emailed a personalized monthly bill overview to identify factors […]

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One free, easy call gets your utility lines marked AND helps protect you from injury and expense.  Know what’s below before you begin any digging project – call 811!  Click here for more info  

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Wednesday, July 27, 2022 The Fayetteville Public Works Commission took action Wednesday that maintains PWC’s current base electric rates, reduces customer fees, introduces optional electric rates that will offer customers’ choice and continue to support PWC conservation efforts as well as support economic development.  “PWC is pleased to be able to hold our customers’ base […]

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To keep your food cold for all those great outdoor summer parties, you’ll need a reliable, efficient refrigerator.  Now may be the perfect time to upgrade your older electric guzzling refrigerator with an energy saving ENERGY STAR-certified refrigerator. ENERGY STAR-certified refrigerators offer high performance features such as improved insulation, high-efficiency compressors, and state-of-the-art temperature and defrost […]

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Learn how to protect yourself and your loved ones during a thunderstorm. Being outside when lightning is present is not something to take lightly—ever. Although the odds of being struck by lightning in a given year are less than 1 in a million, some factors can put you at greater risk. Lightning most often strikes […]

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Stay informed about electric outages with Electric Outage Map.  You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today.  Be sure to sign up for the SMS/Email Outage Notifications through the PWC Online Account Manager.

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Plan, prepare and be ready for emergencies with our 2022 Storm Preparation Guide.  Hurricane season is June 1-November 30 annually.  Look for a FREE copy in the mail soon. You can request additional copies of the Storm Prep Guide by completing our online request form.  Be sure to visit our Storm Central Page for more […]

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Fayetteville PWC and Bloom Energy to Transform Waste into Clean Community Electricity One of the first projects of its kind to use multiple waste gas sources to generate 24×7 renewable energy for the community while simultaneously reducing emissions  PWC and Bloom Energy (NYSE: BE), a leading distributed energy company, announced Thursday plans to install and […]

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