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10/01/22 8:00 am: Crews are out this morning, continuing final restoration efforts. PWC customers should call 910-483-1382 to report outages and can view PWC’s online outage map at www.faypwc.com/electric-outage-map/ 9/30/22 8:00 pm: Approximately 60 electric customers are without service.  Crews have restored all major outages and will resume restoration efforts early Saturday morning.   Most current […]

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This is the time of year when a 60 degree morning feels chilly and many of us are waking up to a dark, pre-dawn sky. We’re ready to put on sweaters, watch football, think about buying Halloween candy (just for the kids, of course) and enjoy the taste of pumpkin spice-flavored everything. But it’s also […]

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As part of the Inflation Reduction Act (IRA) of 2022, federal tax credits for energy efficient home upgrades have been extended. This means that if you made any qualifying home improvements to your primary residence after December 31, 2021, you may be eligible to claim credit on your federal taxes when you file for 2022. […]

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Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services.

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Mick Noland, PWC Chief Operations Officer for Water Resources, has been named interim CEO/General Manager, effective September 3, 2022.   He is replacing Elaina Ball, who announced she was stepping down on Aug. 26, 2022, to assume a position in her home state of Texas.  Noland has overseen PWC’s Water Resources Division since 1993.  The water division […]

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Fayetteville Technical Community College partnered with PWC to offer the Water/Sewer Line Construction Course beginning in the fall of 2022.  The 254-hour, 6-week course offered through the FTCC Center for Corporate and Industry was designed to provide students with the knowledge necessary to enter the water/sewer line installation field. Course instruction includes the following: OSHA […]

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Before use, learn about the potential dangers associated with portable generators, such as their production of carbon monoxide (CO). CO is an odorless, colorless, and tasteless poisonous gas that is called the “silent killer” because it is virtually undetectable without the use of technology like CO alarms. Follow these tips to generate power AND safety […]

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Even when it’s blistering hot outside, sometimes you can crave a good hot meal – even when you finally get tired of grilling but loathe the idea of turning on the oven. Well, there are some simple, practical things you can do to reduce the energy load in your kitchen—as well as some tips that […]

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Replacing old appliances can be one of the easiest and and most effective ways to update a home for energy efficiency,  One of the largest energy users on which to focus is the refrigerator and freezer, or quite simply, fridge.  If you are not certain whether replacing your current refrigerator is necessary go the the […]

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Use extension cords temporarily and unplug them when not in use. Consider purchasing power strips with an over-current protector. Use light bulbs with the correct wattage for lamps. Never tack or nail an electrical cord to any surface. Never run cords across traffic paths, under rugs or furniture. Keep all electrical appliances and cords safely […]

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Recently, a Tesla brand Mega Battery pack was put into operation at the PWC’s Solar Farm. The battery is located on the property of the Butler-Warner Generation Plant. The project took one year to complete and will help save customers approximately $500,000 annually in power generation costs. Click here to learn more about PWC’s Solar Farm […]

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Misty Manning, Water Resources Engineering Manager, and Thomas Covington, Senior Engineer in Electrical Engineering, were selected to the Fayetteville Observer’s Annual 40 Under 40 Class of 2022. Both Misty and Thomas are Fayetteville natives and have made significant contributions through their professional careers and community commitments. Misty joined PWC in 2010 and was named as […]

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PWC’s Energy Resource Center helps you save power and lower your bills! The Energy Resource Center includes an online energy audit that allows you to customize to your home as well as use numerous online calculators to find additional savings. In addition, electric customers will be emailed a personalized monthly bill overview to identify factors […]

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One free, easy call gets your utility lines marked AND helps protect you from injury and expense.  Know what’s below before you begin any digging project – call 811!  Click here for more info  

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Wednesday, July 27, 2022 The Fayetteville Public Works Commission took action Wednesday that maintains PWC’s current base electric rates, reduces customer fees, introduces optional electric rates that will offer customers’ choice and continue to support PWC conservation efforts as well as support economic development.  “PWC is pleased to be able to hold our customers’ base […]

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When it is cold outside, south-facing windows are awesome. They help keep the entire house snug and warm and let in tons of light. In fact, south-facing windows are best for daylighting. They let in the light all day long, and don’t have as many problems with glare and heat as east- and west-facing windows. But […]

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To keep your food cold for all those great outdoor summer parties, you’ll need a reliable, efficient refrigerator.  Now may be the perfect time to upgrade your older electric guzzling refrigerator with an energy saving ENERGY STAR-certified refrigerator. ENERGY STAR-certified refrigerators offer high performance features such as improved insulation, high-efficiency compressors, and state-of-the-art temperature and defrost […]

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ENERGY CONSERVATION Prepare meals outdoors.  When you prepare meals in the oven and on the stovetop, a substantial amount of heat is generated, warming your home. The thermostat senses the rise in temperature and your ac system turns on. Consider cooking more meals outdoors on the grill. Not only will you save energy, you can have […]

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Friday, June 24 10am-9pm SkyView on Hay (121 Hay St.) Admission is FREE & Open to All Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more to help you conserve.  You can speak with customer service representatives, incentive program […]

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Learn how to protect yourself and your loved ones during a thunderstorm. Being outside when lightning is present is not something to take lightly—ever. Although the odds of being struck by lightning in a given year are less than 1 in a million, some factors can put you at greater risk. Lightning most often strikes […]

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Ready.gov and the Centers for Disease Control and Prevention (CDC) have some great tips for preparing for the heat, staying safe and healthy, and understanding heat-related illnesses. Many of the tips for preparing for the heat are the same as those we share here on Energy Saver—they can improve the efficiency and comfort of your home AND help […]

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Public Works is a community-wide art exhibit presented by the Arts Council and sponsored by PWC. This is an opportunity for ALL ARTISTS to have their work exhibited from June 17 through August 20 at the Arts Council.  Be sure to vote for your favorite to win the People’s Choice Award! Click here for more info

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Hurricane season is June through November.  PWC has a proactive plan of operations in the event of severe weather and we encourage you to be prepared too. Make an emergency plan for your family, which includes knowing where to meet if you get separated and stocking your emergency kit ahead of time. Look for a […]

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Stay informed about electric outages with Electric Outage Map.  You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today.  Be sure to sign up for the SMS/Email Outage Notifications through the PWC Online Account Manager.

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Plan, prepare and be ready for emergencies with our 2022 Storm Preparation Guide.  Hurricane season is June 1-November 30 annually.  Look for a FREE copy in the mail soon. You can request additional copies of the Storm Prep Guide by completing our online request form.  Be sure to visit our Storm Central Page for more […]

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The North Carolina Home Expo, formerly called the Fayetteville Home Design and Remodeling Show, will take place May 20-22 at the Crown Coliseum Expo Center. Be sure to visit PWC’s booth for tips and resources on how to lower your water and energy consumption. Plus, pick up FREE conservation tools, speak with conservation experts about […]

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Fayetteville PWC and Bloom Energy to Transform Waste into Clean Community Electricity One of the first projects of its kind to use multiple waste gas sources to generate 24×7 renewable energy for the community while simultaneously reducing emissions  PWC and Bloom Energy (NYSE: BE), a leading distributed energy company, announced Thursday plans to install and […]

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Read below for the full 2021 Water Quality Report or Click Here At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. The  2021 Water Quality Report provides our customers with the results of testing we are required to perform. […]

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The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Know your zone: Do you live near the Gulf or Atlantic Coasts? Find out […]

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If you have a green PWC transformer box (underground electrical transformer) in your yard, it is important that you don’t plant anything with 9 feet from the front of the box, and 3 feet from each side.  Click here to learn more about proper planting and rights-of-way.

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The Fayetteville Public Works Commission has earned a Reliable Public Power Provider (RP3)® Diamond designation from the American Public Power Association (APPA) for providing reliable and safe electric service.  The award was presented at the APPA’s annual Engineering & Operations Conference in Austin, Texas on March 28, 2022. Although more than 275 public power utilities […]

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Gary Thompson and DeQuante Moore of the Fayetteville Public Works Commission have been named North Carolina Waterworks Operators Associations’ (NCWOA) 2021 Operators of the Year. The NCWOA Operator of the Year Award recognizes those who excel in the water treatment field.  Both Thompson & Moore play instrumental roles in PWC’s ability to consistently achieve the […]

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Follow PWC’s year round Odd/Even watering schedules. Plant low-water-use grasses and shrubs to cut your lawn watering by 20 – 50%. Place a layer of mulch around trees and plants to retain water. Never water at the hottest times of the day or when it’s windy. Turn off your sprinklers when it’s raining. Use a moisture […]

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It may be hard to believe, but the average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. That’s why we’re reminding you to check your […]

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PWC’s Rain Sensor Incentive Program is back! Receive a bill credit of up to $50 for installing a rain sensor on your irrigation system. Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary […]

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PWC has been named a Best-In-Class Employer after scoring in the top quartile of midsize employers (100-999 full-time employees) who participated in Gallagher’s 2021 Benefits Strategy & Benchmarking Survey. PWC was recognized as an organization that provides innovative solutions for creating organizational structures, workplace policies and total rewards, which inclusively engages and motivates its employees. […]

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Summer Peak Hours: 3pm-7pm, Weekdays PWC makes the switch to Summer Peak Time-of-Use Rates on April 1. Summer Peak will run through October. Rates for electricity used during Off-Peak hours cost 35% less than Peak and will occur 20 hours on weekdays and all day on weekends and PWC observed holidays. Beat the Peak and […]

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PWC has received the 2021 Spirit of North Carolina Award for Investment in Long-term Sustainable Impact from the United Way of North Carolina.    United Way of North Carolina’s annual Spirit of North Carolina award celebrates organizations for their campaign excellence achieved through impactful events, engaged leadership, and volunteer engagement.  Organizations championing DEI values and […]

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PWC Customers, and residents throughout our region, have already seen two big storms this year. Our crews immediately responded to power outages and services were restored quickly to  customers without electricity. That’s one of the benefits of having Public Power – The employees who make up our crews are local and can respond faster than other types of power […]

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Water heating is the second largest expense in the average American home, In fact, the average household spends 14%-18% of their utility bill on water heating – that equates to approximately $400-$600 each year.  So investing in a more energy efficient water heater is an important step for saving energy costs.  While the Energy Saver water heating […]

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Beginning on Tuesday, March 1, 2022, Fayetteville PWC will temporarily stop adding ammonia to its water treatment disinfection process.  The North Carolina Department of Environmental Quality requires all water systems that add ammonia to their drinking water, to discontinue its use for a one-month period annually, to ensure that any biological growth that may have […]

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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]

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Fayetteville Christmas Tree Pickup scheduled for Jan. 10-14, 2022 Trees Will Be Recycled at the Fayetteville Community Garden The Annual Grinding of the Greens Christmas Tree Recycling program, a Fayetteville holiday tradition since 1994,  continues on! The annual program is celebrating its 28th year of protecting and enhancing our environment. Grinding of the Greens encourages […]

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How Does it Work: Heat Pumps Heat Pumps 101 Heat Strips and Heater Safety  HVAC Pro Explains Heat Pumps Reasons for High Bills     

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A recent settlement agreement negotiated by Fayetteville PWC and other parties will impose lower limits on the City of Greensboro’s discharges of 1,4-dioxane from the T.Z. Osborne wastewater treatment plant, sharper penalties for non-compliance, and increased sampling/pollution control requirements in order to improve the water quality in the Cape Fear River Basin. The original order […]

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Now that it’s November and fall weather is in full swing, the sun may not be cutting it for those who rely on its natural heat to dry laundry on an outdoor clothesline. Though you may enjoy that lower energy bill, the fact is clothes do not dry as well in cold, damp weather! Or […]

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Fayetteville PWC Completes $94 Million Bond Issuance Secures Historic Low Interest Rate for Funding Utility System Improvements November 5, 2021 Fayetteville PWC has issued $94.79 million of revenue bonds at an interest rate of 2.278%, the lowest rate ever achieved by PWC outside of state lending.  Citigroup Global Markets Inc. was the successful purchaser of […]

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Smart food disposal and refraining from putting items labeled “flushable” down the drain can help protect our environment, our sources of drinking water and your own property. Dumping grease, fats, and oil is not only illegal, but it can also cause sewage back-ups and flooding. Wipes labeled “flushable” don’t break down in the system and […]

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In the September 2021 edition of Treatment Plant Operator Magazine, PWC’s Rockfish Creek Water Reclamation Facility was featured in their Top Performer – Wastewater Plant spotlight.  Author Ted Rulseh said the plant “looks sharp, from the landscaping outside to the walls, floors, pumps, motors and blowers inside.”  Read how meticulous housekeeping and excellent maintenance help […]

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