News
The upcoming weather forecast predicts extreme temperatures in the coming days, with temperatures dropping below 32°F. Cold weather can have a significant impact on your plumbing and winter electric bills. To help you stay comfortable and avoid costly damage, please keep the following tips in mind:
READ MORE »Source: Energy Savers Tips Project Energy Savers
READ MORE »Water lines should be protected during low temperatures. This can be done by checking around your home for locations, both inside and out, where water supply lines are in unheated areas. Without proper preparation, your sprinkler system might be damaged by freezing temperatures. Here are some tips on how to prepare your irrigation system for […]
READ MORE »Cold weather has a significant impact on the condition of your plumbing and winter electric bills, especially when the temperature drops below 32 degrees. Remember these important tips to help protect your plumbing and manage your bill, while staying warm this winter: Try out the PWC Energy Resource Center to analyze where your energy dollars are […]
READ MORE »Heat Pumps are the most common and efficient form of electric heating in moderate climates like ours. Heat pumps use refrigerant to absorb heat from the air outside (yes, even when it’s cold!) to warm your home instead of “making” heat like traditional furnaces or baseboard heaters. With cold weather looming, these useful tips may […]
READ MORE »Proper maintenance is key to efficient operation for all heating and cooling systems. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.
READ MORE »Chilly temps cause higher than normal bills. With freezing temperatures, many heating systems use back up heating (auxiliary) to keep up which uses more energy and is more expensive.
READ MORE »Be sure to tune in to your favorite radio stations – WIDU 1600 AM, WZFX 94.3 FM, WCCG 104.5 FM, WCLN 105.7 FM – for the “PWC Connections” Show, to get your questions answered about your utility services, learn more about PWC, and get the scoop on hot topics! Be on the lookout for new […]
READ MORE »PWC’s Grinding of the Greens Event is Discontinued Dec. 30, 2024 Residents are reminded the City of Fayetteville’s Solid Waste Department will continue to provide Christmas tree collection as part of the regular yard waste services following the holiday season. Residents are encouraged to place their live Christmas trees at the curb on their scheduled […]
READ MORE »The Cumberland County Department of Social Services (DSS) reminds citizens of the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with heating costs. The federally-funded program provides a one-time vendor payment to help eligible households pay their heating bills. Individuals age 60 or older, and disabled persons who did not receive […]
READ MORE »Congratulations to Mick Noland, PWC’s Chief Operations Officer for Water Resources on receiving the Key to the City of Fayetteville and the prestigious Order of the Long Leaf Pine! We at PWC are incredibly grateful for Mick’s 30+ years of unwavering commitment to PWC, the Cape Fear River, and the community we serve. His commitment […]
READ MORE »On Dec. 17, 2024, PWC staff ‘rang the bell’ in celebrating our employees pledging over $110,500 to the United Way of Cumberland County’s Annual Campaign! PWC also had 40 leadership givers who pledged $1,000 or more.
READ MORE »As you make your lists and check them twice, here is one to keep your holiday celebrations safe and wonderful. Nice Naughty Info courtesy of esfi.org
READ MORE »The PWC United Way Campaign is officially in full swing after employees packed more than 35,000 meals that will feed local residents. The meals were distributed between four local United Way partner agencies! PWC’s goal is to support United Way of Cumberland County and continue PWC Employees’ long-standing history of supporting over 19 local non-profit […]
READ MORE »PWC Offices will be closed on Tuesday, Dec. 24, and Wednesday, Dec. 25, in observance of Christmas. Normal hours resume on Thursday, Dec. 26. PWC will again be closed on Wednesday, Jan. 1, in observance of New Year’s Day. Normal hours resume on Thursday, Jan. 2. To report outages during that time, please call (910) […]
READ MORE »Winter Peak Hours for electric customers began on Nov. 1. Peak electric hours from November through March are 6:00 a.m.-10:00 a.m. on weekdays when energy demand is the highest and costs the most. Shift as much electric use to Off-Peak hours for the highest savings. Off-Peak hours costs 35% less and occur 20 hours each […]
READ MORE »As the holiday season nears and you prepare for festivities, now is a good time to consider simple habits to reduce water consumption around the home. Whether you’ve finalized the holiday menu or are preparing to order-in, here are some simple conservation tips to start and share with friends and family: Information courtesy of saveourwater.com
READ MORE »Fayetteville, N.C. – The Fayetteville Public Works Commission (PWC) is thrilled to announce it has been recognized with the 2024 Gold Award for Exceptional Utility Performance by the Association of Metropolitan Water Agencies (AMWA). PWC is one of five utilities in the nation recognized for this prestigious award this year. “This one organization [Association of […]
READ MORE »PWC’s Customer Connections Calendar keeps you connected all year long! The calendar provides information about PWC programs, tips to save you money, community activities and more! The 2025 wall calendars are FREE (while supplies last) and will be available for mailing by early December. But you can order your now! Fill out the calendar request […]
READ MORE »October 18, 2024 Fayetteville, N.C.- Today the U.S. Department of Energy (DOE) announced that Fayetteville PWC (PWC) is a U.S. Department of Energy Awardee and will receive a multi-million dollar matching grant to install new software and advanced technologies to improve electric reliability for customers. The mission of the Energy Department is to ensure America’s […]
READ MORE »October 14, 2024 Fayetteville Technical Community College will join Fayetteville State University and the Fayetteville Public Works Commission in a collaborative effort to create a foundation for new green-economy jobs with a $900,000 grant from the U.S. Department of Energy. The $900,000 grant was awarded to Fayetteville State University (FSU) for the establishment of a […]
READ MORE »Oct. 9, 2024 In response to the devastating impacts of Hurricane Helene in Western North Carolina, representatives from the Fayetteville Public Works Commission’s Water Resources Division are responding to a Mutual Aid request from NCWaterWARN. WARN stands for Water/Wastewater Agency Response Network. These representatives will be joining other water and wastewater utility workers to help restore drinking […]
READ MORE »PWC’s Seasonal Light Incentive Program offers electric customers up to $40 in bill credits when they make the switch to LED bulbs! For complete program details, a link to the application and list of Frequently Asked Questions, visit Holiday LED Lighting Program or contact PWC Customer Programs at Customer.Programs@FayPWC.com. The Seasonal Light Incentive Program runs […]
READ MORE »October is National Energy Awareness Month, and just in time as our season changes and heaters kickin to high gear in the next month or two. Whether it’s winterizing your home, doing annual maintenanceon your heating system, or adjusting your thermostat for winter… there are many ways to reduce energyusage and potentially save money, all […]
READ MORE »Fayetteville PWC joins more than 70 public power communities in North Carolina and more than 2,000 across the country in celebrating Public Power Week, the first full week of every October. Public Power Week is an annual opportunity to shine a light on the value cities and towns that own and operate their electric system […]
READ MORE »Sept. 11, 2024 The Fayetteville Public Works Commission (PWC) is one of 17 public power communities across North Carolina, South Carolina, and Virginia to receive 2023 Public Power Awards of Excellence. Presented by ElectriCities of North Carolina, the awards reflect PWC’s commitment to continuously providing outstanding electric service to the community. Public Power Awards of […]
READ MORE »PWC’s annual Wastewater Collections and Treatment Systems Annual Performance Report for July 2023 – June 2024 is now available online.
READ MORE »Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]
READ MORE »When it is cold outside, south-facing windows are awesome. They help keep the entire house snug and warm and let in tons of light. In fact, south-facing windows are best for lighting your home with natural, energy-efficient daylight. These windows let in the light all day long, and don’t have as many problems with glare […]
READ MORE »If you own a plug-in electric vehicle (or want to buy one), Fayetteville PWC makes it easy to keep your vehicle charged and ready to hit the open road. PWC’s Whole Home and Whole Business rates might help you save money while charging your vehicle at home or business. The optional rate includes a Super […]
READ MORE »With the summer sun beating down, you might be thinking of installing solar panels to help lower your energy cost. Whether you are a homeowner wanting to install solar panels, or a renter looking to participate in the community solar program, PWC puts the “able” in “Renewable”. Depending on the size of your solar panels, […]
READ MORE »Effective Oct. 1, 2024, PWC will no longer accept payments using the night depository. If you choose to pay your bill in person, our Customer Payment Center Drive-Thru accepts cash, check, and money order payments, Monday through Friday from 8:30 a.m. to 5:30 p.m. You can also pay at the Self-Service Pay Station – 24 […]
READ MORE »PWC is recognizing every employee who keeps our sewer system flowing smoothly with the second-annual “Wastewater Professionals Day” held on the second Wednesday of every August. Our wastewater professionals are on the front line of environmental defense. They have a challenging job and work hardevery day to ensure wastewater is safely treated and returned to […]
READ MORE »As of July 1st, PWC’s emergency number, 877-OUR-PWC1, is no longer in use. You can report emergencies 24 hours a day, 7 days a week using our Customer Service number, 910-483-1382. Please note, high call volume due to large power outages and other emergencies may result in a busy signal. Non-emergency requests can be submitted […]
READ MORE »Once a disaster hits, you won’t have time to shop for supplies, so prepare your supply kit in advance and make sure everyone knows where it’s kept. FEMA recommends having enough emergency supplies to last 72 hours (3 days). Items can be assembled over time but check every six months for things that need to […]
READ MORE »At the height of summer you may be feeling the heat from the sun and high energy bills. To help you stay comfortable and save money, Energy Saver offers tips on beating the heat. To start, check out our new video on how to adjust a programmable or smart thermostat to save up to 10% […]
READ MORE »Paying bills is not something that everyone looks forward to every month. PWC has online tools and resources to make that chore a little bit easier. PWC’s Online Account Manager helps you see your utility usage and how weather and other factors contributed to it. If you haven’t visited the Energy Resource Center, it’s not […]
READ MORE »There are many non-profits and organizations who offer utility assistance programs to help residents when times get tough. You can find a list of some of the programs offered by visiting www.FayPWC.com/Utility-Assistance-Resources.
READ MORE »The high temperatures of summer are in the forecast, which can have a big impact on your bill. A few simple conservation tips can add up and help make a difference. Electric Bill: Water and Sewer Bill: Whether you are a homeowner or a renter, a business or a non-profit, you can always make smarterchoices […]
READ MORE »Before leaving town for vacation or other extended periods of time, it is common practice to make sure the house is well secured, the pets are taken care of, and the mail and newspaper are stopped or brought in by a neighbor or friend. But when planning to leave for a well-earned summer getaway do […]
READ MORE »Storm Preparation Guide Request Form
READ MORE »Fayetteville, N.C.- Fayetteville Public Works Commission’s (PWC) Chief Operations Officer for the Water Resources Division, Mick Noland and Chief Financial Officer, Rhonda Haskins, have announced their intent to retire, effective January 1, 2025. “Over the years, PWC has led in delivering safe, reliable, cost-effective services to our customers by maintaining strong leadership across our organization,” […]
READ MORE »FOR IMMEDIATE RELEASE: Friday, July 19, 2024 Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has been awarded $30 million in state and federal funding to support PWC’s construction of a Granulated Activated Carbon (GAC) facility for the treatment of PFAS chemicals. In addition, PWC will also be receiving $1 million in support of Operation […]
READ MORE »Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) hosted a tour of the Hoffer Water Treatment Facility on July 8, 2024 for Secretary of the North Carolina Department of Environmental Quality (DEQ), DEQ staff members, State Senator Val Applewhite, Mayor Mitch Colvin, County Commission Chairman Glenn Adams, and executive staff members for the city and […]
READ MORE »Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has published its 2023 Water Quality Report. The Water Quality Report is a requirement of the North Carolina Department of Environmental Quality and includes the results of testing to ensure our drinking water meets all regulatory requirements. One of PWC’s primary goals is to provide customers with […]
READ MORE »Fayetteville, NC- The Fayetteville Public Works Commission (PWC) recently received national recognition for financial reporting with two awards from the Government Finance Officers Association (GFOA). The first award was for the Distinguished Budget Presentation Award, the highest form of recognition given for governmental budgeting by the GFOA. This is the 29th consecutive time PWC has […]
READ MORE »Fayetteville, N.C.- Twelve lineworkers from the Fayetteville Public Works Commission (PWC) are leaving on June 1st to spend two weeks to help build electric infrastructure within the Navajo Nation. In this region on the country, there are thousands of families whose homes have never had electricity. This is the second year that PWC workers have […]
READ MORE »PWC water customers are reminded to follow the year round Odd-Even schedule for outdoor watering. Click here to learn more
READ MORE »FTCC now offers a Water/Utility Line Construction School. The 254-hour, 7-week course is designed to provide students with the knowledge necessary to enter the water/sewer line installation field. FTCC Scholarships for Eligible Candidates Course instruction includes the following: The course is scheduled for the following dates in 2024:
READ MORE »Get information about severe incidents by signing up for the County’s Cumberland Alerts notification system. The Cumberland Alerts system provides you with critical information related to incidents such as severe weather, evacuations, protective actions, etc. You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more. […]
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