News
April 17, 2025 The Fayetteville Public Works Commission (PWC) has earned the American Public Power Association’s (APPA) Safety Award of Excellence for safe operating practices in 2024. PWC earned the Diamond award in the category for utilities with 250,000 to 999,999 worker-hours of annual worker exposure. “Achieving the highest award for safety from the APPA […]
READ MORE »PWC’s Rain Sensor program can help you save money. Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary irrigation so it can save you money on your water bill! For a limited time, […]
READ MORE »PWC Offices will be closed on Friday, Apr. 18, in observance of Good Friday. Normal hours resume on Monday, Apr. 21. To report outages during that time, please call (910) 483-1382.
READ MORE »Apr. 2, 2025 PWC has earned their seventh Diamond level Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric service. The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system […]
READ MORE »We appreciate our Lineworkers and what they do for our customers every day! In 2013, Congress designated April 18th as National Lineman Appreciation Day, a day to recognize the efforts of Lineworkers across the U.S. in keeping the power on and protecting public safety. Lineworkers put their lives on the line every day despite the […]
READ MORE »Spring Planting? Have a Plan! Don’t plant tall-growing trees where they’ll interfere with power lines. And be strategic – for example, put trees where they’ll provide shade and/or windbreaks to reduce warm-weather energy costs. Click here to learn more Don’t Crowd Transformers! If you have a green PWC transformer box on your property, DO NOT […]
READ MORE »As a public power organization and local municipal utility, PWC is not-for-profit and operates solely for the benefit of our customers, not shareholders. We are committed to keeping customer rates as low as possible. Utility rates fund PWC operations that provide safe, reliable, and affordable utility services to our customers. Inflation, supply chain, and increased […]
READ MORE »While roadwork may be a hassle, please be courteous and respectful of the workers present.Here are some extra safety tips to keep in mind when you encounter the work zone: Reduce your distractions Look for the orange diamond signs Thank you for helping keep our workers safe while we work to keep your services reliable. […]
READ MORE »Mar. 27, 2025 For the third consecutive year, the PWC Procurement and Economic Inclusion Departments has been recognized for their commitment to excellence, earning the North Carolina Association of Governmental Purchasing (NCAGP) Sustained Professional Purchasing Award (SPPA). This award is granted to NC agencies that uphold the highest standards in governmental procurement, demonstrating leadership and […]
READ MORE »Fayetteville, N.C.- An international trade organization has named a Fayetteville Public Works Commission (PWC) employee, David Ruiz, as the 2025 ISSA Security Professional of the Year. Information Systems Security Association (ISSA) International recognized Ruiz for his contributions to the overall security, risk, and compliance for PWC and protecting ratepayers and PWC from malicious attacks. “In […]
READ MORE »On March 4, 2025, PWC will celebrate 120 years of dedicated service to the residents of Fayetteville, Cumberland County, and surrounding communities. Throughout PWC’s 120-year history, our mission has remained clear: to provide safe, reliable, and affordable services to the Fayetteville, North Carolina area. This is accomplished by the hard work and dedication of our […]
READ MORE »Don’t plant anything within 9 feet from the front and 3 feet from each side of a green PWC transformer box (underground electrical transformer). When planning improvements to your property, know the locations of right-of-way and utility easements before you plant.
READ MORE »Backflow occurs when clean water flows back from homes and businesses in the wrong direction due to breaks in the water line. This can potentially contaminate drinking water, causing health risks and costly repairs. Residential customers with inground sprinkler systems and commercial customers are subject to routine inspections to confirm that their Backflow Prevention systems […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is a perfect time to check your plumbing fixtures and irrigation systems. Common types […]
READ MORE »Starting April 1st, 2025, when Time-of-Use (TOU) Peak hours switch to summer hours, the number of Peak hours will change as well. After April 1st, there will only be 3 hours of Peak rates a day, offering an additional hour of reduced electric rates for customers. Peak hours will be from 3 p.m. to 6 […]
READ MORE »The Fayetteville PWC Commissioners has voted to adopt a planned adjustment to the Basic Facility Charges for Water and Wastewater services over the course of two years. Residential customers will not see a usage rate increase and only an increase in the flat fee that covers infrastructure costs. The changes to the Water and Wastewater […]
READ MORE »CEO and General Manager of Fayetteville’s Public Works Commission Timothy Bryant is building community trust, fostering employee growth and embracing innovation as he sets the stage for a legacy of sustainable success. Click here to read more about Timothy Bryant in The CEO Magazine
READ MORE »There are many non-profits and organizations who offer utility assistance programs to help residents when times get tough. You can find a list of some of the programs offered by visiting www.FayPWC.com/Utility-Assistance-Resources.
READ MORE »Admission is FREE & Open to All The Power & Water Conservation Expo is an exciting opportunity for the community to connect with conservation experts, learn energy-saving tips, and useful giveaways to help you save! The Power & Water Conservation Expo is an annual event hosted to raise awareness about the importance of water and […]
READ MORE »Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]
READ MORE »Fayetteville PWC is a member of the Partnership for Safe Water and continues to treat water to a higher standard than current EPA requirements. In fact, PWC has been honored for maintaining the standards of the program’s Director’s Award for 24 years. And last year we received the Association of Metropolitan Water Agencies Gold Award […]
READ MORE »If using space heaters this winter, be mindful of the costs and safety of using this portable heat. Compared to baseboard heaters and central heating, space heaters offer a compact and portable heating solution. There is a catch though, heating your home with electric space heaters can easily double or triple your electric bill if […]
READ MORE »Source: Energy Savers Tips Project Energy Savers
READ MORE »Heat Pumps are the most common and efficient form of electric heating in moderate climates like ours. Heat pumps use refrigerant to absorb heat from the air outside (yes, even when it’s cold!) to warm your home instead of “making” heat like traditional furnaces or baseboard heaters. With cold weather looming, these useful tips may […]
READ MORE »Proper maintenance is key to efficient operation for all heating and cooling systems. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.
READ MORE »Chilly temps cause higher than normal bills. With freezing temperatures, many heating systems use back up heating (auxiliary) to keep up which uses more energy and is more expensive.
READ MORE »Be sure to tune in to your favorite radio stations – WIDU 1600 AM, WZFX 94.3 FM, WCCG 104.5 FM, WCLN 105.7 FM – for the “PWC Connections” Show, to get your questions answered about your utility services, learn more about PWC, and get the scoop on hot topics! Be on the lookout for new […]
READ MORE »The Cumberland County Department of Social Services (DSS) reminds citizens of the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with heating costs. The federally-funded program provides a one-time vendor payment to help eligible households pay their heating bills. Individuals age 60 or older, and disabled persons who did not receive […]
READ MORE »Congratulations to Mick Noland, PWC’s Chief Operations Officer for Water Resources on receiving the Key to the City of Fayetteville and the prestigious Order of the Long Leaf Pine! We at PWC are incredibly grateful for Mick’s 30+ years of unwavering commitment to PWC, the Cape Fear River, and the community we serve. His commitment […]
READ MORE »On Dec. 17, 2024, PWC staff ‘rang the bell’ in celebrating our employees pledging over $110,500 to the United Way of Cumberland County’s Annual Campaign! PWC also had 40 leadership givers who pledged $1,000 or more.
READ MORE »The PWC United Way Campaign is officially in full swing after employees packed more than 35,000 meals that will feed local residents. The meals were distributed between four local United Way partner agencies! PWC’s goal is to support United Way of Cumberland County and continue PWC Employees’ long-standing history of supporting over 19 local non-profit […]
READ MORE »Fayetteville, N.C. – The Fayetteville Public Works Commission (PWC) is thrilled to announce it has been recognized with the 2024 Gold Award for Exceptional Utility Performance by the Association of Metropolitan Water Agencies (AMWA). PWC is one of five utilities in the nation recognized for this prestigious award this year. “This one organization [Association of […]
READ MORE »October 18, 2024 Fayetteville, N.C.- Today the U.S. Department of Energy (DOE) announced that Fayetteville PWC (PWC) is a U.S. Department of Energy Awardee and will receive a multi-million dollar matching grant to install new software and advanced technologies to improve electric reliability for customers. The mission of the Energy Department is to ensure America’s […]
READ MORE »October 14, 2024 Fayetteville Technical Community College will join Fayetteville State University and the Fayetteville Public Works Commission in a collaborative effort to create a foundation for new green-economy jobs with a $900,000 grant from the U.S. Department of Energy. The $900,000 grant was awarded to Fayetteville State University (FSU) for the establishment of a […]
READ MORE »Oct. 9, 2024 In response to the devastating impacts of Hurricane Helene in Western North Carolina, representatives from the Fayetteville Public Works Commission’s Water Resources Division are responding to a Mutual Aid request from NCWaterWARN. WARN stands for Water/Wastewater Agency Response Network. These representatives will be joining other water and wastewater utility workers to help restore drinking […]
READ MORE »Fayetteville PWC joins more than 70 public power communities in North Carolina and more than 2,000 across the country in celebrating Public Power Week, the first full week of every October. Public Power Week is an annual opportunity to shine a light on the value cities and towns that own and operate their electric system […]
READ MORE »Sept. 11, 2024 The Fayetteville Public Works Commission (PWC) is one of 17 public power communities across North Carolina, South Carolina, and Virginia to receive 2023 Public Power Awards of Excellence. Presented by ElectriCities of North Carolina, the awards reflect PWC’s commitment to continuously providing outstanding electric service to the community. Public Power Awards of […]
READ MORE »PWC’s annual Wastewater Collections and Treatment Systems Annual Performance Report for July 2023 – June 2024 is now available online.
READ MORE »When it is cold outside, south-facing windows are awesome. They help keep the entire house snug and warm and let in tons of light. In fact, south-facing windows are best for lighting your home with natural, energy-efficient daylight. These windows let in the light all day long, and don’t have as many problems with glare […]
READ MORE »If you own a plug-in electric vehicle (or want to buy one), Fayetteville PWC makes it easy to keep your vehicle charged and ready to hit the open road. PWC’s Whole Home and Whole Business rates might help you save money while charging your vehicle at home or business. The optional rate includes a Super […]
READ MORE »With the summer sun beating down, you might be thinking of installing solar panels to help lower your energy cost. Whether you are a homeowner wanting to install solar panels, or a renter looking to participate in the community solar program, PWC puts the “able” in “Renewable”. Depending on the size of your solar panels, […]
READ MORE »PWC is recognizing every employee who keeps our sewer system flowing smoothly with the second-annual “Wastewater Professionals Day” held on the second Wednesday of every August. Our wastewater professionals are on the front line of environmental defense. They have a challenging job and work hardevery day to ensure wastewater is safely treated and returned to […]
READ MORE »As of July 1st, PWC’s emergency number, 877-OUR-PWC1, is no longer in use. You can report emergencies 24 hours a day, 7 days a week using our Customer Service number, 910-483-1382. Please note, high call volume due to large power outages and other emergencies may result in a busy signal. Non-emergency requests can be submitted […]
READ MORE »Once a disaster hits, you won’t have time to shop for supplies, so prepare your supply kit in advance and make sure everyone knows where it’s kept. FEMA recommends having enough emergency supplies to last 72 hours (3 days). Items can be assembled over time but check every six months for things that need to […]
READ MORE »Before leaving town for vacation or other extended periods of time, it is common practice to make sure the house is well secured, the pets are taken care of, and the mail and newspaper are stopped or brought in by a neighbor or friend. But when planning to leave for a well-earned summer getaway do […]
READ MORE »Storm Preparation Guide Request Form
READ MORE »Fayetteville, N.C.- Fayetteville Public Works Commission’s (PWC) Chief Operations Officer for the Water Resources Division, Mick Noland and Chief Financial Officer, Rhonda Haskins, have announced their intent to retire, effective January 1, 2025. “Over the years, PWC has led in delivering safe, reliable, cost-effective services to our customers by maintaining strong leadership across our organization,” […]
READ MORE »FOR IMMEDIATE RELEASE: Friday, July 19, 2024 Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has been awarded $30 million in state and federal funding to support PWC’s construction of a Granulated Activated Carbon (GAC) facility for the treatment of PFAS chemicals. In addition, PWC will also be receiving $1 million in support of Operation […]
READ MORE »Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) hosted a tour of the Hoffer Water Treatment Facility on July 8, 2024 for Secretary of the North Carolina Department of Environmental Quality (DEQ), DEQ staff members, State Senator Val Applewhite, Mayor Mitch Colvin, County Commission Chairman Glenn Adams, and executive staff members for the city and […]
READ MORE »Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has published its 2023 Water Quality Report. The Water Quality Report is a requirement of the North Carolina Department of Environmental Quality and includes the results of testing to ensure our drinking water meets all regulatory requirements. One of PWC’s primary goals is to provide customers with […]
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