Incentive & Other Residential Programs

ENERGY STAR® Programs

• Clothes Dryer
• Clothes Washer
• Dishwasher
• HVAC
• LED Lighting
• Refrigerator
• Smart Thermostat (BYOT)

WaterSense® Programs

• High Efficiency Toilet
• Rain Sensor

Peak Savings Programs

• Aquanta Peak Savings Pilot Program for Electric Water Heaters
• Ecobee Peak Savings Program for Smart Thermostats
• Beat the Peak! (video)

Other Programs

• Community Solar
• Ductwork
• Insulation Replacement
• Home Efficiency Audit Program (HEAP) Temporarily Suspended due to COVID-19

Program Resources

• Online Energy Use Calculators

Odd/Even Watering Schedules

• A simple step that goes a long way to conserve our precious water supply
• Click here for more details

Irrigation Meters

• Allows for outdoor watering without wastewater charges (lawn irrigation systems only)
• Residential
• Commercial

Ways to Conserve

• Energy Forecast
• NC Green Power

Area Lights

• Illuminates darkened areas around homes & businesses
• Customers billed monthly

Medical Priority

• Receive early advisement and priority restoration consideration in the event of scheduled or emergency interruption of service if you have life-sustaining medical equipment which is dependent on electric and/or water service.
• Customers and their physicians must complete a medical priority application.
• PWC 101: Medical Priority | Whiteboard: Medical Priority

Deposit Waiver Program

• Available to local military and Cumberland County teachers.
• Apply for the One-Stop Program at Ft. Bragg (Army), the Pentagon Federal Credit Union (Air Force) and Human Resource Department of the Cumberland County Board of Education (Teachers).

Project: People Who Care

• Joint effort between PWC and the Cumberland County Salvation Army.
• Customers can provide donations that will be used to assist area qualified residents in paying their electricity bills year round.
• The Salvation Army confirms the customer in need qualifies and PWC does an internal transfer to the customer’s account (no money is exchanged).

NC211

• Free, 24-hour, multi-lingual telephone referral service for hundreds of health and human service programs.
• Click here for more details

Safe Watch

• Joint effort between PWC and City of Fayetteville where employees stay alert for emergencies while they are working in and traveling through the City and County.
• Employees can provide assistance to citizens, if needed.