Green Business

Green by Design – PWC Operations Complex

Located at 955 Old Wilmington Road, the 65-acre PWC campus is the central location for all PWC operating and administrative functions. This centralization of non-plant facilities lends itself to efficiency and effectiveness within manpower requirements, equipment utilization, materials management, information flow, customer service, security, and control of operations.

Facilities at the PWC Complex include the Operations Center, Administrative Building, Customer Payment Center, Fleet Management, Electronic Fuel Islands, Warehouse and Storage Yard, Electric Meter Shop, Apparatus Repair Shop, Water Meter Shop, Utility Field Services, Electric Systems Support, Water/Wastewater Facilities Maintenance, and Vehicle/Small Equipment Storage Sheds.

Development of the PWC Campus began in 1987 and was designed by LSV Partnership of Fayetteville and was built to be environmentally responsible with numerous features that maximize the use of natural resources.   In 2014, PWC completed a Retro-Commissioning Project on the main operations facility/building, which was built in 1998, that included replacement lighting; energy improvements to heating, ventilation, AC systems; and upgraded automation system to improve operating efficiency of chiller plant and reduce air handling unit run times.  The Retro-Commissioning Project and related upgrades resulted in a 30% reduction in energy consumption compared to pre-2014 levels.

Operations Complex Design Features:

  • Consolidation of warehousing and operation facilities improves efficiencies and reduce emissions.
  • Building locations and landscape design maximizes open areas, conserves waterways, saves trees, and controls stormwater runoff.
  • Energy-efficient windows and exterior aluminum shades take advantage of natural light and maximize heating/cooling savings.
  • Structural, mechanical, and electrical systems design allows for interior flexibility which results in cost-effective modifications with material minimization over time.
  • Durable, long-lasting materials, such as the exterior precast panels, terrazzo floors, wallpaper, and porcelain tiles minimize maintenance costs and the use of chemicals.
  • “Cool Roofs” (white reflective single-ply membranes) for energy efficiency and recycle capabilities.
  • An energy management system maximizes efficient operation and energy usage for the HVAC systems and some interior lights.
  • Compact fluorescent light (CFL) bulbs and light emitting diodes (LEDs).
  • Water efficient fixtures, such as low water use toilet fixtures and faucets.

LEED Certified Customer Payment Center