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APPA’s RP3 Award

In 2022, the American Public Power Association (APPA) again recognized PWC as a Diamond Level Reliable Public Power Provider (RP3) for the sixth time.  The RP3 designation, which lasts for three years, recognizes APPA member utilities that achieve excellence in the areas of reliability, safety, training, and system improvement.  PWC received a 100% score in the award criteria.  Here are a few highlights from these categories that helped PWC achieve this recognition:

  • Use service reliability indices to maintain and improve operations
  • Maintain a Utility Disaster Plan
  • Maintain a cybersecurity policy and security awareness training
  • Maintain records of all electric assets and inspection schedules
  • Evaluate long-term infrastructure needs and use a formal Capital Improvement Plan
  • Conduct regular safety meetings and training initiatives
  • Use workforce development tools such as succession planning, cross training, shadowing, leadership development, recruitment/retention, etc.
  • Participate in Mutual Aid Program
  • Actively engaged in the community through various volunteer activities
  • Active member of the APPA Research and Development (DEED) Program

The goal of the RP3 award is to recognize those leading utilities that demonstrate sound business practices and recognized industry best practices.  The APPA is the national organization representing more than 2,000 not-for-profit, community- and state- owned electric utilities.

During its first year of eligibility in 2007, PWC was awarded its first RP3 award and has received the Diamond Level designation each time it has applied. Although more than 275 public power utilities nationwide hold the RP3 designation, only PWC earned the award’s highest designation- Diamond Level- for the sixth time in the award’s history and is one of only two utilities that have earned the Diamond Level designation six or more times.

Annually, Public Power electric utilities have a strong track record of reliability. Nationwide, the average public power customer has their lights out for less than half the time, compared to other types of utilities.

Benefits of RP3 Designation

Along with increased community support and customer appreciation, RP3-designated utilities report many benefits, including national and local recognition as a safe, reliable utility, national and local media attention, and improved teamwork as employees fully understand their role in supporting the utility’s mission. Utilities also experience financial benefits from their RP3 designation – improved bond ratings, savings on workers compensation and insurance, and increased economic development opportunities as commercial and industrial prospects learn about the utility’s success.

Years Received

  • 2022-2025
  • 2019-2022
  • 2016-2019
  • 2011-2012
  • 2009-2010
  • 2007-2008
  • 2022-2025

PWC has also received the APPA’s annual recognition for achieving exceptional electric reliability.  The Association tracks power outage and restoration data and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.  In 2021, the average outage time (without major incidents such as Hurricanes) for PWC customers was 51.63 minutes while nationally,  the average was 135 minutes.