Time-of-Use Rates for Non-Residential Customers

PWC Time-of-Use electric rates more closely reflect how we purchase power. There are four groups of business customers who will be billed Time-of-Use rates. You can tell if you currently are on one of those rates – Small Power, Medium Power, Church Service or Sports Field Lighting – by reading the rate description of your electric billing details.

Time-of-Use Rates are billed with On and Off-Peak Rates.  Rates during Off-Peak hours are over 30% lower than during peak times.  

On-Peak hours are only four hours of each weekday, while Off-Peak are 20 hours each day as well as weekends and PWC observed holidays.  Because the demand for electricity changes depending on the seasons of the year, Peak hours vary by season. In the winter, the months of November through March, the On-Peak hours are 6:00 a.m. to 10:00 a.m. In the summer, the months of April through October, the On-Peak hours are 3:00 p.m. to 7:00 p.m.

Super Off Peak Rates Available

As of May 1, 2023, PWC offers an elective Whole Business rate that features a super Off-Peak rate daily from 9:00 p.m.-5:00 a.m.  Customers who sign up for the rate, pay a higher basic facility charge and On-Peak rate and their super Off-Peak rate is significantly lower than off peak rates.  The Whole Business rate is available to all Small Power customers and may be the most beneficial to business or multi-family units with managed Level 2 EV charging.   Businesses who are billed at a Medium Power Rate, may find savings with the Whole Business Rate if you have public, workplace and or fleet managed EV charging.  Call 910-483-1382 to speak with a PWC representative and request to participate in our Whole Business electric rate.

Customers can save money by changing when they use energy. You can login to your PWC account information to review your historical On and Off-Peak energy usage.

The largest use of electricity in your business is heating and cooling. A programmable thermostat, especially an Energy Star wireless thermostat that you can control remotely using your smart phone, will allow you to lower the temperature during the winter on-peak hours, we recommend 68° and raise the temperature during the summer on-peak hours, we recommend 78°. This capability gives you the opportunity to choose between comfort and electric cost. Small Power and Church Time-of-Use customers are eligible to participate in PWC’s ENERGY STAR Thermostat Incentive Program