Report Emergency
24 Hour Emergency Hotline: 1-877-OUR-PWC1 or 1-877-687-7921
This number is for emergencies only. For account-related questions, call (910) 483-1382.
Report Outage
To report an outage, call (910) 483-1382 or 1-877-OUR-PWC1 (1-877-687-7921) | Click to REPORT ISSUE
Customer Service
- Phone Number: 910.483.1382 | 24-Hr. Emergency – 1.877.OUR.PWC1
- Email Address: customer.service@faypwc.com
- Call Center Hours: Mon-Fri, 7AM – 8PM (excluding holidays)
Stay Connected During Emergencies
Reporting Other Issues