Report Emergency

24 Hour Customer Service Line: (910) 483-1382

You can call for account-related questions as well as to report an outage. Customer Service can also be emailed at customer.service@faypwc.com.

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Report Outage

To report an outage, call (910) 483-1382 | Click to REPORT ISSUE

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Stay Connected During Emergencies

• Facebook
• Twitter
• PWC’s Storm Central

Reporting Other Issues

• Tree Trimming
• Street/Area Light Repair
• Utility Theft
• Damaged Facility/Equipment (power lines, poles, etc.)