Online Account Manager
DELAYED BILLS: Some customers are experiencing delays in receiving their bills in the mail due to delivery issues reported by the USPS. While they continue to address these issues, PWC customers can access their bills using their Online Account Manager at faypwc.com or by calling 910-483-1382.
ATTENTION PWC APP USERS: We are working to resolve an issue with the PWC App. We expect the issue to be resolved by mid-January. During this time, you may receive an error message that the PWC App is not available or that your bill cannot be displayed on your device. We apologize for this inconvenience and appreciate your patience while we work to correct it.
Payments made through our On-Line Account Manager will be processed by Bill2Pay.
- No convenience fees if using bank account and routing number to pay.
- If using debit/credit card, there is a tiered fee structure based on the total transaction amount (transaction cap will remain $25,000):
- Transaction Total: Convenience Fee
- $1 – $2,000: $2.50
- $2,001 – $10,000: $10.00
- $10,001 – $25,000: 2.75% of transaction total
- Transaction Total: Convenience Fee
Please remember that we have a high call and visitor volume around the first of every month. Consider calling or visiting later in the day for less wait time and quicker service.
