Hours of Operation
Telephone Service
910-483-1382
M-F, 7 a.m.-8 p.m., excluding holidays
Office Service – Customer Service Center
955 Old Wilmington Rd.
In-person: Closed
Drive-thru: M-F, 8:30 a.m.-5:30 p.m., excluding holidays
Payment Kiosk (3rd lane of drive-thru): available 24 hours
Emergency/After Hours
1-877-OUR-PWC1 (1-877-687-7921)
24 Hours of Day
This phone number is for emergencies only, not for account related questions
24-Hour Automated Account Information
910-483-1382
Online Account Manager
Online access to account information, general overview of your bills, payments, usage, and payment history.
Fax Service
910-483-5402
