Storm Central
2022 Storm Preparation Guide Available
Plan, prepare and be ready for emergencies with our 2022 Storm Preparation Guide. Request a copy by completing our online request form.
Our emergency plan of operations is in place – ready to implement on a moment’s notice.
Report outages: 910-483-1382
Medical Priority Notification
Receive early advisement and priority restoration if you use life-sustaining medical equipment.
Updated Contact Info
Update your contact info so our system can automatically recognize you when reporting an outage.
- Customer Service at (910) 483-1382
- customer.service@faypwc.com
- Online Account Manager
Outage Updates
Business Continuity
Storm Preparation
Resources
- Electric Outage Map
- PWC’s Restoration Plan
- Storm Restoration Infographic
- Storm Preparation Guide
- Storm Preparation Guide Request Form
- Business Continuity
- City of Fayetteville Storm Prep Info
- Storm FAQ
- Ready.gov
- National Weather Service’s Hurricane Center
- Mutual Aid Agreements
- Consumer’s Guide to Food Safety
Videos/Downloads
- How Prepared Are You? (video)
- Restoring Your Power (video)
- Storm Prep Emergency Kit (video)
- Portable Generator Safety Tips | Video
- PWC’s Medical Priority Program Video | Application
- How to Prevent Food Spoilage During an Outage (video)
- Flash Flood (PDF)
- Disaster Preparedness: Storing Water for Emergencies (PDF)
- Hurricane Fran: 20 years later (video)
- Hurricane Florence (video)
- PWC’s Water Division is Storm Ready! (video)