Storm Central
Our emergency plan of operations is in place – ready to implement on a moment’s notice. 2025 Storm Preparation Guide (PDF): Plan, prepare and be ready for emergencies. Download a copy today and be ready for tomorrow.
Electric Outage Map
Report outages: 910-483-1382
Medical Priority Notification
Receive early advisement and priority restoration if you use life-sustaining medical equipment.
Updated Contact Info
Update your contact info so our system can automatically recognize you when reporting an outage.
- Customer Service at (910) 483-1382
- customer.service@faypwc.com
- Online Account Manager
Business Continuity
Other Resources
- PWC’s Restoration Plan
- Storm Restoration Infographic
- Safety Tips
- Downed Power Line Safety Tips
- PWC Socials
- City of Fayetteville- Office of Emergency Management
- Sign up for Cumberland Alerts
- Storm FAQ
- Ready.gov
- National Weather Service’s Hurricane Center
- Mutual Aid Agreements
- Consumer’s Guide to Food Safety
- Portable Generator Safety Tips
- Flash Flood (PDF)
- Disaster Preparedness: Storing Water for Emergencies (PDF)
- Hurricane Fran: 20 years later (video)
- Hurricane Florence (video)
Videos/Downloads
Helpful Links
WEATHER
- National Hurricane Center
- The Weather Channel
- Download a Hurricane Tracking Map
- Fayetteville Weather Report
LOCAL
- North Carolina Division of Emergency Management
- City of Fayetteville
- Cumberland County
- Sign up for Cumberland Alerts
ASSISTANCE
