Storm Central
Our emergency plan of operations is in place – ready to implement on a moment’s notice.
24 Hour Emergency Hotline: 1-877-OUR-PWC1 or 1-877-687-7921
This number is for emergencies only. For account-related questions, call (910) 483-1382.
Medical Priority Notification
Receive early advisement and priority restoration if you use life-sustaining medical equipment.
Updated Contact Info
Update your contact info so our system can automatically recognize you when reporting an outage.
- Customer Service at (910) 483-1382
- customer.service@faypwc.com
- Online Account Manager
Outage Alerts
