Storm Central

Our emergency plan of operations is in place – ready to implement on a moment’s notice.

2024 Storm Preparation Guide (PDF): Plan, prepare and be ready for emergencies.  Request a copy by completing our online request form.

Electric Outage Map
Report outages:  910-483-1382

Medical Priority Notification
Receive early advisement and priority restoration if you use life-sustaining medical equipment.

• Medical Priority Application
• Medical Priority Program Video

Updated Contact Info
Update your contact info so our system can automatically recognize you when reporting an outage.

• Customer Service at (910) 483-1382
• customer.service@faypwc.com
• Online Account Manager

Outage Updates

• Electric Outage Map
• www.facebook.com/faypwc
• www.faypwc.com
• www.twitter.com/faypwc

Business Continuity

• Helping Business Weather the Storm

Videos/Downloads

• Portable Generator Safety Tips
• PWC’s Medical Priority Program Application
• Flash Flood (PDF)
• Disaster Preparedness: Storing Water for Emergencies (PDF)
• Hurricane Fran: 20 years later (video)
• Hurricane Florence (video)

Helpful Links

WEATHER

• National Hurricane Center
• The Weather Channel
• Download a Hurricane Tracking Map
• Fayetteville Weather Report

LOCAL

• North Carolina Division of Emergency Management
• City of Fayetteville
• Cumberland County
• Sign up for Cumberland Alerts

ASSISTANCE

• Federal Emergency Management Agency (FEMA)
• American Red Cross