For our customers’ convenience, PWC has extended its call-in hours for our Customer Service Call Center. Hours of Operations are now Monday-Friday from 7am-8pm, excluding holidays.
Fayetteville PWC received an American Public Power Association Sue Kelly Community Service Award on June 22, 2021, during APPA’s National Conference in Orlando, Florida. The award recognizes “good neighbor” activities that demonstrate our commitment to the community. PWC partnered with the City’s downtown district to bring Prismatica – an interactive, public art installation – to […]READ MORE »
PWC adopted its annual utility budget for fiscal year 2021-2022 during its June 9th meeting. The $405.3 million budget is a 2.5% decrease over from the FY2020-2021 budget. Driving the decrease are lower power supply costs. PWC will have a 5% decrease in power supply cost from its wholesale power supplier, Duke Energy Progress in […]READ MORE »
The City of Fayetteville and Cumberland County’s Emergency Rental Assistance Program is now available. The goal is to distribute money received through the Consolidated Appropriations Act of 2021 to eligible residents who are unable to pay rent and utilities due to economic constraints from the COVID-19 pandemic. A total of $10,119,409 has been allocated to […]READ MORE »