FAYPWC.COM
FAYPWC.COM

For our customers’ convenience, PWC has extended its call-in hours for our Customer Service Call Center. Hours of Operations are now Monday-Friday from 7am-8pm, excluding holidays. 

Latest News

Payment Plan Directive Initiated

General Manager David Trego has issued a directive that provides procedures for  administering six-month payment plans for past-due residential utility bills as a result of COVID-19.  The directive, issued August 10, 2020,  makes temporary changes to PWC’s Service Regulations and associated procedures in order to allow compliance with Governor Cooper’s Executive Orders 124 and 142.  […]

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Managing Past Due Account Balances

On July 29, North Carolina Executive Order 142 that suspended utility disconnections because of COVID-19, will expire. Customers are responsible for all charges for all utilities consumed and once the executive order ends, customers will have up to six months to pay past due balances. PWC will be setting up 6-month payment plans to help […]

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Storm Prep Guide Request Form

Request your FREE copy of PWC’s 2020 Storm Prep Guide!    

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4 hours ago

Fayetteville PWC

Stormwater and waste water are two different categories, managed by two different entities. PWC is responsible for waste water (sewer) services and treatment, while the City of Fayetteville, NC Government's Stormwater Division provides the storm drain services. Take a glimpse in this edition of How Does It Work. ... See MoreSee Less

6 hours ago

Fayetteville PWC

To help provide some cushion, PWC established 6-month payment plans for all residential customers with PAST due balances. A customer may pay early -- some or all of the balance due. General manager David Trego shares some insight on this plan. Please visit our website for all the safe, contactless payment options: www.faypwc.com/payoptions/ ... See MoreSee Less

1 day ago

Fayetteville PWC

Rain sensors monitor rainfall levels and prevent unnecessary irrigation to help save you money on your water bill! PWC is offering a bill credit of up to $50 through the EPA WaterSense Rain Sensor Incentive Program, which ends soon (Sept. 30). Visit the PWC website for details and how to apply
www.faypwc.com/rain-sensor-program/
... See MoreSee Less

Rain sensors monitor rainfall levels and prevent unnecessary irrigation to help save you money on your water bill! PWC is offering a bill credit of up to $50 through the EPA WaterSense Rain Sensor Incentive Program, which ends soon (Sept. 30). Visit the PWC website for details and how to apply 
http://www.faypwc.com/rain-sensor-program/

2 days ago

Fayetteville PWC

LEDs (Light-emitting diodes) 💡 last longer, shine brighter, and require less energy use than CFLs or incandescent bulbs. By switching to LED lighting, you can save up to $200 or more in energy costs per bulb. Get details on PWC's LED Incentive Program to receive a bill credit for making the switch: www.faypwc.com/led-bulb-incentive-program/ ... See MoreSee Less

LEDs (Light-emitting diodes) 💡 last longer, shine brighter, and require less energy use than CFLs or incandescent bulbs. By switching to LED lighting, you can save up to $200 or more in energy costs per bulb. Get details on PWCs LED Incentive Program to receive a bill credit for making the switch: https://www.faypwc.com/led-bulb-incentive-program/

Comment on Facebook LEDs (Light-emitting...

PWC is highway robbery!!! Over charging on electric water and waste water, $75 basic service charges alone!!!! You end you pay $300-450 a month easily!!!

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4 hours ago

Fayetteville PWC

Stormwater and waste water are two different categories, managed by two different entities. PWC is responsible for waste water (sewer) services and treatment, while the City of Fayetteville, NC Government's Stormwater Division provides the storm drain services. Take a glimpse in this edition of How Does It Work. ... See MoreSee Less

6 hours ago

Fayetteville PWC

To help provide some cushion, PWC established 6-month payment plans for all residential customers with PAST due balances. A customer may pay early -- some or all of the balance due. General manager David Trego shares some insight on this plan. Please visit our website for all the safe, contactless payment options: www.faypwc.com/payoptions/ ... See MoreSee Less

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