Water Main Replacement

• PWC periodically replaces sections of our water system to ensure our customers continue to receive quality and dependable water service.
• Because it is necessary to take the water main out of service during the pipeline replacement, residents and businesses along the route will be provided with a temporary water supply. 
• The temporary water service line is laid alongside the curbs on each side of the street. 
• The temporary water supply lines should not be driven over except in an area where sufficient protection of the supply line has been installed, in locations such as dedicated driveways.
• Please avoid the work area as much as possible and watch your step.
• The temporary water service will be connected to the PWC system; therefore, there should not be any change in the quality of your water.
• PWC makes every effort to ensure normal water service is maintained at all times. 
• If you live or travel in the area where this project is taking place, you will notice openings in the street pavement to allow access to the water main, for replacement, and to accommodate the temporary water service lines.
• All openings will be covered when not in use and will be resurfaced as soon as possible after the project is finished. 
• Every possible safety precaution will be taken and all work areas will be barricaded and marked to prevent injury. 
• Pipeline replacement results in the following:
  • Improved water flow in the mains
  • More efficient operation of our distribution system
  • Assurance that water pressure in homes or businesses, as well as essential fire protection, will be maintained at all times.  

We realize this water main rehabilitation and replacement project may cause some inconveniences for those that live and work in the area. We will work closely with local officials to minimize traffic disruptions and we will do our best to see that the construction goes smoothly.

If a problem should occur as a result of this work, please contact our Water Resources Engineering Department at (910) 223-4730 during normal business hours.  After normal hours, please call (910) 483-1382.

Thank you for your patience and cooperation while we work to improve your water system.