Residential Rates
Summary of Deposits, Fees, & Charges
Coming soon (May 2019): Time-of-Use Rates
| Customer Service Fees & Charges | |
| Initial Connection | $22 (during normal business hours) $65 (after normal business hours) |
| Late Fee | 5% or $5 (whichever is greater) |
| Disconnection Attempt Fee | $22 |
| Reconnect | $30(during normal business hours) $60 (after normal business hours) |
| Returned Bank Item | $25 |
Deposits Our standard deposit is an average of two months billing history. |
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Other |
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| Meter Testing Fee | Electric-$50 Water-$85 |
| Meter Tampering Fee | Up to $500 |
| Area Lighting | $4.50 (additional facilities per month per pole) $330 (additional wood pole (30 ft/Class 5) $330 (secondary pole, lift pole) $185 (relocation of pole after initial installation) |
Click here for complete schedule of Deposits, Fees, & Charges |
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| *electric fees are subject to NC Sales Tax | |
Summary of Facility Investment Fees (FIF) |
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| Water Single Family Residential, Non-residential, Industrial and Wholesale (excludes multi-family dwelling units). See link below for more meter sizes. |
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| 3/4” Meter | $634 |
| 1” Meter | $995 |
| 1 ½” Meter | $2,720 |
| 2” Meter | $3,620 |
| Sewer | |
| 3/4” Meter | $1,107 |
| 1” Meter | $1,738 |
| 1 ½” Meter | $4,749 |
| 2” Meter | $6,321 |
| Click here for complete FIF | |