Residential Rates

Customer Service Fees & Charges

Initial Connection:
$22 (normal business hrs)
$65 (After normal business hrs)

Late Fee: 4% of the current month’s past due and 1% accrued interest on remaining past due
Disconnection Attempt Fee:  $22

Reconnect:
$30 (normal business hrs)
$60 (After normal business hrs)

Returned Bank Item:$25
Deposits:  Standard deposit is average of 2 months billing history

Other:
Meter Testing Fee:  $50-Electric, $85-Water
Meter Tampering Fee: Up to $500

Service Regulations & Charges

*electric fees are subject to NC Sales Tax

Rates & Fees

Service Regulations & Charges

Facility Investment Fees (FIF)

Time-of-Use Electric Rates

Residential Rates & Fees

Commercial & Industrial Rates & Fees

Wholesale Rates & Fees