Residential Rates
Summary of Deposits, Fees, & Charges
| Customer Service Fees & Charges | |
| Initial Connection | $22 (during normal business hours) $65 (after normal business hours) |
| Late Fee | 5% or $5 (whichever is greater) |
| Disconnection Attempt Fee | $22 |
| Reconnect | $30(during normal business hours) $60 (after normal business hours) |
| Returned Bank Item | $25 |
Deposits Our standard deposit is an average of two months billing history. |
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Other |
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| Meter Testing Fee | Electric-$50 Water-$85 |
| Meter Tampering Fee | Up to $500 |
| Area Lighting | $4.50 (additional facilities per month per pole) $330 (additional wood pole (30 ft/Class 5) $330 (secondary pole, lift pole) $185 (relocation of pole after initial installation) |
Click here for complete schedule of Deposits, Fees, & Charges |
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| *electric fees are subject to NC Sales Tax | |
Summary of Facility Investment Fees (FIF) |
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| Water Single Family Residential (domestic use), Non-residential and Industrial (excludes irrigation and multi-family dwelling units) |
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| 5/8” Meter | $540 |
| 1” Meter | $1,350 |
| 1 ½” Meter | $2,700 |
| 2” Meter | $4,320 |
| Residential Irrigation | $405 (customer must have a PWC domestic meter at this location) |
| Sewer | |
| 5/8” Meter | $660 |
| 1” Meter | $1,650 |
| 1 ½” Meter | $3,300 |
| 2” Meter | $5,280 |
Click here for complete FIF |
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Electric Customers to Receive Credit Beginning April 1, 2017
Beginning April 1, 2017, electric customers will see a Wholesale Power Cost Adjustment credit applied to your bill. Because of lower than expected costs in 2016 from our power supply provider, Duke Energy, PWC will credit back $5 million to electric customers over an estimated 12-month period. A credit of .00273 will be applied per your kWh used. An example of the credit would be a customer with a monthly use of 1,000 kWh, will receive a credit of $2.73.
