Residential Rates

Customer Service Fees & Charges

Initial Connection:
$22 (normal business hrs)
$65 (After normal business hrs)

Late Fee: 5% or $5 (whichever is greater)
Disconnection Attempt Fee:  $22

Reconnect:
$30 (normal business hrs)
$60 (After normal business hrs)

Returned Bank Item: $25
Deposits:  Standard deposit is average of 2 months billing history

Other:
Meter Testing Fee:  $50-Electric, $85-Water
Meter Tampering Fee: Up to $500

Complete schedule of Deposits, Fees, & Charges

*electric fees are subject to NC Sales Tax