Annexation Construction

Click here for a PDF of the Construction Brochure

What You Need to Know About Planned Construction in Your Neighborhood

PWC is moving forward to extend sanitary sewer and/or water services to your area where they are not currently available. Construction crews will soon be working in your neighborhood. When the work is completed, and service is ready for you to hook up, you will receive official notification from PWC. We will continue to keep you informed throughout the process.

Why Is This Construction Happening?
As our area continues to grow, the amount of wastewater generated by our growing population is “outgrowing” the ground’s capacity to hold it. When older septic systems cease to function properly, wastewater becomes a serious threat to the environment and to the health of our citizens. The solution becomes PWC installing sanitary sewer lines in existing neighborhoods.

Sanitary sewer service takes wastewater from your home to a PWC water reclamation facility, where it undergoes a series of processes to “re-sanitize” it. This clean water is then returned to the Cape fear River. Both PWC water reclamation facilities – Cross Creek and Rockfish Creek – have won national awards for outstanding operations from the Environmental Protection Agency.

What’s Being Installed?
Sanitary sewer mains are the primary lines that collect wastewater and carry it to PWC reclamation facilities. The major portion of the sanitary sewer main is 8 inches in diameter and is installed at least 3 feet below the ground, under street right-of-way or easements. The service lateral is a line 4 inches in diameter that connects the collection main to a “cleanout” located at the edge of your property.

The proposed location of your sanitary sewer cleanout will be marked “C/O” (cleanout) or “S/L” (sewer lateral) with a stake or indicator inside the right-of-way.
Homeowners should review these locations and discuss relocation (if necessary) with PWC prior to installation. Customers may also consult with a licensed plumber to verify the appropriate location. Relocation after installation is complete will be the responsibility of the property owner and additional fees may be incurred.

Construction/Installation – What’s Involved?
PWC partners with experienced construction companies for work involved in the installation of mains and service laterals. There are four phases to installation:

(1) Staging/Preparation – the contracted construction company will prepare the area – clearing easements, typically 10 to 15 feet from each side of the proposed water and/or sanitary sewer main that runs down the right-of-way; cutting asphalt in the streets in preparation for water and/or sanitary sewer main installation in the street; putting up temporary fencing; and establishing work zones.

They may need to remove grass, plants, shrubs and trees for the installation – Contractors may honor individual requests to set aside trees/plants, but the property owner will be responsible for replanting them. Grass disturbed will be appropriately repaired after final construction is completed.
If mailboxes or fences are moved, mailboxes will be “reset” or replaced if damaged (within 24 hours). Fences will be repaired as soon as possible, but may wait until construction is complete and restoration can begin.

(2) Street cutting and sanitary sewer main/lateral installation – work will involve numerous crews in the areas where sanitary sewer is being installed and regular work hours for the crews are 7 a.m. – 5 p.m., Monday through Friday. As work begins on your street, asphalt will be removed and crews will dig trenches in the center of the street to install sanitary sewer lines.

Crews will work systematically throughout the project area installing utilities, street by street. There are typically two work crews. The first crew will install sanitary sewer mains down the center of the street. The second crew will follow, installing service laterals.
During construction, roads will remain passable to local traffic. During the work, trenches opened to install the utilities will be filled in with stone in order to make the street passable after hours.
Equipment may be placed in the right-of-way overnight. The public right-of-way is the property line adjacent to the public street where utility services are currently located, such as your water meter or phone services.
In certain areas, the depth of the sanitary sewer lateral will make it necessary for PWC to install an additional pipe beyond the right-of-way (on to your property) to assist your plumber with proper connection to the sanitary sewer lateral. This will require PWC’s contractor to access your private property. Depending on the depth of the lateral, the contractor may be 5 to 10 feet inside your property and is responsible for restoring your property to as good as or better condition than existed prior to construction.
PWC will coordinate with the City of Fayetteville’s Inspection office to ensure plumbers are aware this additional pipe has been installed and is required for connection. After connection, the property owner is responsible for any maintenance to this additional pipe or any others installed on their property. PWC will maintain the mains and laterals within the right-of-way.

(3) Street repair – temporary patching will be used on the streets during construction and when installation is complete, your streets may be paved.

(4) Restoration – after all street repairs are completed; restoration to lawns, driveways and other repairs will be made. Prior to the project, the condition of the existing properties is documented with photos and video.

What’s Next?
PWC will notify you that the sanitary sewer installation is complete and available for connection. To connect, property owners are responsible for installation of the sanitary sewer service line, which runs from your home and connects with the sanitary sewer service lateral at your property line.

Provisions for Your Street
Please be assured that PWC and our contractors will do everything possible to minimize the inconvenience caused by the work in progress. If a problem should occur as a result of this work, please contact the PWC project coordinator who will be on the worksite daily or contact PWC’s Water Resources Engineering Department at (910) 223-4730 during normal business hours. After normal hours, please call PWC Customer Service at (910) 483-1382.

Because sanitary sewer mains are installed below other utility lines, it’s possible that other services may be disturbed. Should this happen, we will do everything possible to help resolve the situation in a timely manner.

Your service providers – including emergency services, school bus, mail delivery and trash collection – will be notified that construction will be going on in your neighborhood, so any necessary arrangements can be made to ensure service access.

If you or a member of your home have special needs (medical requirements, appointments, special transportation), please contact PWC so that the contractor can work with you to avoid conflicts.

Contractors are required to maintain the street, which may include spraying water to keep construction dust to a minimum. (Note that it is more difficult to control construction dust during hot, dry weather)

Thanks for Your Help
We appreciate your patience and cooperation during this essential installation process. Some things you can do to help:

Drive slowly through construction areas to help ensure worker safety and reduce the spread of dust and debris.
Remember that speaking with construction crews is not the best way to resolve concerns. Please contact the PWC project coordinator who will be on site daily or call PWC.

This information is subject to change.