Commercial HVAC Maintenance Program
Regular HVAC maintenance helps keep heating and cooling equipment operating properly and provides an opportunity to identify maintenance needs before they become larger issues.
To encourage routine commercial HVAC maintenance, PWC is offering an annual bill credit to eligible non-residential electric customers who complete the required maintenance and submit the appropriate documentation.
Eligible Non-Residential Small Time-of-Use customers may receive a $75 annual bill credit. Eligible Non-Residential Medium TOU customers may receive a $100 annual bill credit. Qualified applicants are eligible for one bill credit per service address per year.
- Click here for Terms and Conditions
- Commercial HVAC Maintenance Program Application options:
- Required backup:
- Two paid itemized invoices from licensed HVAC contractor – Click here for a list of local licensed HVAC Contractors
- Two completed & signed Commercial HVAC Bi-Annual Maintenance Checklist by qualified in-house facilities staff
- Commercial HVAC Bi-Annual Maintenance Checklist
- Equipment Continuation Sheet (if needed)
- Click here to contact us
* PWC reserves the right to amend or discontinue this program at any time without prior notice.
Commercial HVAC Maintenance Program Frequently Asked Questions
Who can qualify for the Commercial HVAC Maintenance Program?
This offer is available to eligible PWC Non-Residential Small TOU and Non-Residential Medium TOU electric customers in good standing with active electric service. Applications and supporting documentation are subject to review and approval.
What is the bill credit amount for the Program?
Eligible Non-Residential Small TOU customers may receive a $75 annual bill credit. Eligible Non-Residential Medium TOU customers may receive a $100 annual bill credit. Qualified applicants are eligible for one bill credit per service address per year.
How do I qualify for a bill credit?
- Be an active PWC Non-Residential Small TOU or Non-Residential Medium TOU electric customer in good standing.
- Complete the required HVAC maintenance twice each year.
- Replace or clean HVAC filters monthly.
- Submit the completed application and required maintenance documentation.
- Submit an itemized contractor invoice or an eligible signed maintenance checklist.
- Agree to the Program Terms and Conditions.
How often must HVAC maintenance be completed?
Required HVAC maintenance must be completed twice each year. Filters must be replaced or cleaned monthly throughout the year.
What maintenance activities are required?
Complete all applicable maintenance activities for the HVAC equipment included in each maintenance visit:
- Clean cooling equipment
- Check refrigerant charge
- Inspect belts and pulleys
- Inspect electrical connections
- Verify thermostat operation
- Measure supply and return temperatures
- Inspect ductwork for leaks or damage
- Verify economizer operation, if equipped
- Check outdoor air dampers
- Check motors and controls
- Check motor amperage
- Lubricate bearings as needed
- Verify control sequences
- Test occupancy schedules
- Inspect heat pump/heating systems
- Inspect reversing valve
- Test supplemental heat
- Verify heat pump performance
What documentation do I need to submit?
Submit two itemized contractor invoices or two eligible maintenance checklists completed by qualified in-house facilities staff per calendar year. The signed maintenance checklist should include the maintenance completion date, equipment identification, employee signature, and manager approval.
What if my facility has multiple HVAC units?
Use the Commercial HVAC Bi-Annual Maintenance Checklist to identify each HVAC unit included in the maintenance visit. If additional space is needed, include an Equipment Continuation Sheet with the application documentation.
Can I receive more than one maintenance bill credit?
No. Qualified applicants are eligible for one bill credit per service address per year.
What if I have additional questions about the Program?
If you have questions about eligibility requirements, required documentation or the application process, email PWC Customer Programs at customer.programs@faypwc.com.
