Customer Payment Center Drive Thru
- Location: 955 Old Wilmington Rd.
- Hours: M-F, 8:30 am-5:30 pm, excluding holidays | accepting cash, check, money order
- 24/7 Self-Service Pay Station located in Drive-thru | accepting cash, check, money order, and credit/debit cards
- Payment Options
Customer Service Call Center
(910) 483-1382 | (910) 483-5402 fax | email
Mon-Fri 7 am-8 pm, excluding holidays
24-Hour Emergency
(910) 483-1382
LEED Certified Customer Payment Center
PWC’s 10,000-sq. ft. Customer Service Center was one of the first buildings in Cumberland County to be LEED-certified when it opened on November 23, 2009.
Leadership in Energy & Environmental Design (LEED) is the nationally accepted benchmark for the design, construction, and operation of high-performance green buildings. It promotes design and construction practices that reduce the negative environmental impacts of buildings and improve occupant health and well-being.
The building’s designing architect was Walter Vick, AIA, of the LSV Partnership of Fayetteville, and the General Contractor was Construction Management & Development Services, LLC of Raleigh. System WorCx served as the project’s Commissioning and LEED Consultant.
The project earned 42 LEED credits for design and construction including:
- Providing parking for low emitting/fuel efficient vehicles & carpool/vanpool vehicles.
- Controlling stormwater runoff through bioretention basins.
- Use of low-flow water fixtures and waterless urinals.
- Efficient geothermal heat pump, electrical systems and automation systems are designed to reduce energy consumption.
- Use of Refrigerant 410A in geothermal heat pumps, minimizing or eliminating the emission of compounds that contribute to ozone depletion and global warming.
- Solar-reflective roof surface.
- Fixed louvers on building’s west side to minimize energy cost by adjusting to sunlight exposure.
- Revolving door to minimize air transfer and help maintain optimal operating temperatures.
- Use of durable, long-lasting materials to minimize maintenance costs and use of cleaning chemicals.
- Incorporates natural daylighting in more than 90% of normal workspaces.
- Automatic interior lighting fixtures that turn off when the space is unoccupied.
- Exterior LED lighting to minimize light pollution.
- Recycling and diverting more than 25% of the construction waste was from the landfill.
- Use of building materials containing more than 20% recycled content
- Sourcing approximately 30% of building materials from within 500 miles of the facility.
- Use of low-emitting materials (sealants, paint, carpets, etc.) throughout the building.
