Customer Service Fees & Charges
Initial Connection:
$20 (normal business hrs)
$20 (After normal business hrs)
Late Fee: 4% of the current month’s past due and 1% accrued interest on remaining past due
Reconnect:
$20 (normal business hrs)
$20 (After normal business hrs)
Returned Bank Item: $25
Deposits: Standard deposit is average of 2 months billing history
Other:
Meter Testing Fee: $25-Electric | $40-Water
Meter Tampering Fee: Up to $500
*electric fees are subject to NC Sales Tax
