Annexation Phase V – Project 26 – Cliffdale West, Woodmark

Project Details

• Project 26 Map
• Design Start: June 2020
• Design Completion: September 2021
• Construction Start: October 2023
• Construction Completion: March 2025
• Contractor: TA Loving
• Available for Connection: Summer 2025
• Services: 287
• Engineer Design Firm: Moorman, Kizer, & Reitzel

Communications

Installation Completed/Connection Is Now Available

Installation/construction is now complete and service is available for connection. You should receive a letter about next steps and an invitation in the mail for an informational meeting about how to connect. Here are links to those items:

• Project 26 Connection Letter (9/19/2025)
• Project 26 Connection Handout (9/19/2025)
• Project 26 Connection Meeting Invitation (9/17/2025)

A licensed plumber will be needed to connect a property’s plumbing to the newly installed sewer. When selecting a plumber, it is recommended to get more than one quote from different plumbers to ensure that the quote is reasonable. The property owner assumes all costs associated with connecting to the sanitary sewer system, including individual plumbing expenses directly to the plumber. The property owner may perform this work themselves after securing a plumbing permit from the City of Fayetteville Inspections Department.

Once a property is connected to the sewer mains, call PWC at (910) 223-4600 to establish sanitary sewer services and refer to your project area.

This information is subject to change.

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Connection Frequently Asked Questions

Why doesn’t PWC connect the sanitary sewer for us? 
PWC is responsible for installing and maintaining utilities within the public right-of-way. Property owners are responsible for installing and maintaining all utility lines on their private property. 

Can PWC recommend reliable, honest plumbers? 
As a public entity, PWC does not recommend individual plumbers, but does provide a link to a list of licensed plumbers online: www.FayPWC.com/Find-a-Contractor/.  If you do hire a plumber to do the work, PWC suggests that you use a licensed plumber, get references, and perhaps check with the Fayetteville Area Plumbers Association. It is recommended that you get more than one quote to ensure it is reasonable. 

Will my other utilities change to PWC after I connect to PWC water and/or sanitary sewer? 
No, the service provider you currently have for other utilities will remain the same after you connect to the newly installed PWC service(s). 

If I do not connect to PWC utility service, do I still have to pay the assessment? 
Yes. Assessments help recover some of the significant costs involved in making quality utility services available to customers. Therefore, all residents within areas where PWC utility lines have been installed are responsible for the assessment, whether they connect to the service. The assessment amount becomes a lien on your property until it is paid in full. PWC will collect payments for the assessment on behalf of the City of Fayetteville. 

If I am already connected to PWC water and/ or sanitary sewer, do I have to pay the assessment? 
In some cases, there are residents located within water and/or sanitary sewer utility installation project areas that already have utility lines available. Assessments will be levied for utility expansion only for properties served by the newly installed services. 

What happens if I’m paying my assessment in monthly installments and I sell my home before the full amount is paid? 
The unpaid portion is a lien on the property. Your realtor can provide guidance. 

Is there assistance for low-income residents? 
Assistance may be available through the City’s Economic and Community Development Office. Call (910) 433-1590 for more information. 

I received notification that my property requires a grinder pump, which will cost me additional money. Will I still have to pay an assessment? 
Yes, properties that require a grinder pump are assessed for water and/or sewer service that was made available to the property. PWC has a Grinder Pump Grant Program. Please call (910) 223-4600 (select option 2) to discuss this option. 

Are there any circumstances that would make connection mandatory? 
Connection may be required if your septic tank needs repair. The Cumberland County Health Department may not issue improvement permits if the property doesn’t meet their criteria. You may contact the health department at envhealth@cumberlandcountync.gov or (910) 433-3667. 

Am I required to do anything about my septic tank once I’m connected? 
Currently, there are no plumbing code requirements for existing septic tanks when connecting to sanitary sewer service. However, for safety purposes, the Cumberland County Health Department, for safety purposes, recommends pumping out the septic tank.