Spotlight on Success
Help us salute these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services.
Chief Customer Officer
Mark Brown has been promoted to the newly created position of Chief Customer Officer. Brown joined PWC as the Senior Customer Programs Officer in January 2013.
Chief Administrative Officer
Susan Fritzen has been promoted to the newly created position of Chief Administrative Officer. Fritzen joined PWC as the Chief Corporate Services Officer in August 2008.
W/R Treatment Facilities Manager
Jason Green has been promoted to Water Resources (W/R) Treatment Facilities Manager. Green joined PWC as W/R Facilities Operations Supervisor in October 2019.
James (Jim) Scaccia has been promoted to Fleet Manager. Scaccia joined PWC as Fleet Maintenance Supervisor in January 2018.
Dustin Doty joined PWC as Staff Counsel in April 2021.
Rhonda Graham has been promoted to Controller. Graham joined PWC in 2017 and previously served as the Budget Manager.
Water Resources Treat Plant Operator
David Faircloth has been named the North Carolina Waterworks Operators Association's (NCWOA) 2020 A-Surface Operator of the Year. Faircloth joined PWC in 2014 and has earned several certifications, including A-Surface and Grade II Physical/Chemical.
Jacqueline (Jackie) Montero has been featured in the American Public Power Association (APPA) "Women in Public Power Blaze a Path for Others to Join High Voltage Trades, Line Work," article published March 2021.
Accounts Payable / Accounts Receivable Supervisor
Martin Cunningham has been promoted to Accounts Payable/Accounts Receivable Supervisor. Cunningham previously served as a Revenue Accounting Analyst and has been with PWC since 1995.
Customer Service Supervisor
Sharon Carvin has earned certification from the American Public Power Association (APPA) for completing the Customer Service Management Program. Carvin has over 24 years of service with PWC.
Customer Service Supervisor
Marcus McLaurin has been promoted to Customer Service Supervisor. McLaurin joined PWC in 2016 and replaces Kim Wright, who was promoted to Customer Service Manager.
Customer Service Manager
Kimberly Wright has been promoted to Customer Service Manager. Wright has been with PWC since 2011 and replaces Jane Arnett, who retired with nearly 30 years of PWC service.
James Williams, Jr.
IT Support Supervisor
James Williams, Jr. has been promoted to IT Support Supervisor. Williams joined PWC in 2019 as an IT System Administrator.
Water Resources Environmental & Compliance Manager
Rhonda Locklear has been promoted to Water Resources Environmental Program Manager. Locklear joined 2014 as a Chemist and replaces Chad Ham, who retired with 35 years of PWC service.
Facilities Construction Maintenance Manager
Kevin Howell, who joined PWC in 2016, has been promoted to Facilities Construction & Maintenance Manager. Howell replaces Charles Johnson, who retired with 8 years of PWC service.
Water Resources Engineering Manager
Misty Manning has been promoted to Water Resources Engineering Manager. Manning joined PWC in 2011 as an Engineer and replaces Joe Glass, who retired with 19 years of PWC service.
Chief Executive Officer & General Manager
Elaina Ball was named PWC's CEO/GM in December 2020. Ball replaced David Trego who retired with 11 years of PWC service.