Commercial and Industrial Rates
Electric
Effective Sept. 1, 2025
- Service Regulations & Charges
- Summary
- R.B.2 Small Power Service
- R.B.3 Medium Power Service
- R.B.21 LED Lighting
- R.B.11 NC Renewable Energy Rider (REPS)
- R.B.12 Buy All Sell All Rider
- R.B.24 Standby Service Rider
- R.B.25 Medium Power Service Coincident Peak
- R.B.27 Small Power Service Whole Business (Optional rate, click to learn more)
- R.B.28 Renewable Energy Buy Back Rider
- R.B.6 Large Power Service Owning Transmission
(not open to new customers) - R.B.29 Economic Development Rider
- Power Supply Adjustment (PSA)
- R.B.23 Community Solar Rider
- R.B.32 Large General Service
- R.B.33 Large General Service Owning Transmission
Water
Effective May 1, 2025
- Service Regulations & Charges
- Summary
- R.C.9 Non-Residential Inside City
- R.C.10 Non-Residential Outside City
- R.C.7 Non-Residential Irrigation Inside City
- R.C.8 Non-Residential Irrigation Outside City
- R.C.6 Large Water User
- R.C.12 Fire Hydrant Delivery
- R.C.11 Bulk Water Delivery
- R.C.15 Fire Flow Testing
- R.C.13 Water Main Extension Permit Fee
- Participation Regulations
Sewer
Effective May 1, 2025
- Service Regulations & Charges
- Summary
- R.D.4 Non-Residential Inside City
- R.D.5 Non-Residential Outside City
- R.D.3 Non-Residential Flat Rate
- R.D.6 Large User Service
- R.D.8 Pump and Haul Liquid Waste Service
- R.D.7 Septage Hauler Waste Service
- R.D.9 Surcharges
- R.C.13 Sewer Main Extension Permit Fee
- Participation Regulations
Fees & Charges
For a full listing of all PWC fees and charges as well as details and definitions, please refer to the Service Regulations and Charges located under each service above. Please note that some fees may include excess construction costs.
CUSTOMER SERVICE FEES & CHARGES
- Connection Charge: $20
- Late Fee Assessed on Principal Balance: 4%
- Reconnect Fee: $20
- Returned Check/Returned Bank Item: $25
- Charge for Unauthorized Meter Pull Resulting in Outage Notification: $60
- Electric Meter Testing Fee: $25
- Water Meter Testing Fee: $40
- Consumptive Loss Application Fee: $555
- Sewer Service Call Fee for Customer Caused Clog: $300 Minimum
- Court Costs: Actual Fees
WATER FEES & CHARGES
- Residential Main Connection Charge 1” Water: $2,480
- Nonresidential Main Connection Charge Water per Front Foot: $27.56 (Minimum charge is $2,480)
- Water Service Lateral 1”: $4,940
- Water Service Lateral 2”: $5,170
- Split Water Service Lateral 1”(New): $910
- Split Water Service Lateral 1” (Existing): $1,340
- New 2” Split Irrigation Tap with Jumbo Meter Box: $7,380
- Water Meter Vault & Bypass Installation Service Lateral 1”: No Charge
- Water Meter Vault & Bypass Installation Service Lateral 2”: $4,450
- Water Meter Vault & Bypass Installation Service Lateral Other Sizes: Actual Cost
SANITARY SEWER FEES & CHARGES
- Residential Main Connection Charge 4” Sewer: $4,530
- Nonresidential Main Connection Charge Sewer per Front Foot: $50.33 (Minimum charge is $4,530)
- Sewer Service Lateral 4”: $6,640
- Sewer Service Lateral 6”: $7,490
- Sewer Valve & Valve Box for Sewer Only Accounts: $2,570
- Combination Water & Sewer Laterals
- 1” Water & 4” Sewer Laterals: $11,380
- 2” Water & 4” Sewer Laterals: $11,610
- 1” Water & 6” Sewer Laterals: $12,230
- 2” Water & 6” Sewer Laterals: $12,460
ELECTRIC FEES & CHARGES
- Temporary Underground Service Charges: $160
- Temporary Overhead Service Charges: $265
- Service Conversion Charge: $1,465
- Underground Conductor Charge per Linear Foot: $7.90
- Boring Charge per Linear Foot: $15
LIGHTING FEES & CHARGES
- Additional Lighting Facilities per Month per Pole: $4.50
- Wood Pole Installation Charge (30 Foot/Class 5 Pole): $510
- Secondary, Lift Wood Pole: $465
- All Other Poles: Per Estimate
- Relocation of Pole after Initial Installation: $255
ROOFTOP SOLAR FEES & CHARGES
- Standard Interconnection Application Fee: $200
- Processing Fee for Transfers of Qualifying Facility Ownership: $50
SYSTEM DEVELOPMENT FEES
- Residential, Nonresidential & Wholesale (excluding multi-family dwelling units):
| Meter Size | Water SDF | Sewer SDF |
| ¾” | $763 | $1,853 |
| 1” | $1,198 | $2,910 |
| 1 ½” | $3,272 | $7,951 |
| 2” | $4,356 | $10,582 |
| 2 ½” | $7,628 | $18,533 |
| 3” | $10,900 | $26,483 |
| 4” | $21,793 | $52,948 |
| 6” | $43,586 | $105,897 |
| 8” | $76,279 | $185,328 |
| 10” | $119,865 | $291,225 |
| 12” | $151,261 | $367,506 |
- Per Unit SDFs for Multi-Family Dwelling Units
- Water: $534 per unit
- Sewer: $1,297 per unit
About Rates
PWC has full authority to establish and change the rates that are charged for electric, water, and wastewater services within its service area. Rate schedule classifications are based, as closely as practicable, on the costs incurred by PWC in providing these services. PWC reviews rates annually and provides rate recommendations to the PWC Board. A public hearing is required ahead of the adoption of any rate changes.
PWC rates for electric, water, and sewer services are among the lowest in the region and state. When customers compare their total PWC bill to that of other utilities, for most they need to review the individual utility service and amount consumed, not the total bill. Most PWC customers have multiple services because PWC provides electric, water and wastewater services, whereas Duke Energy, Lumbee River EMC, South River EMC, and Aqua NC only provide one service.
Adopted Non-Residential Water & Wastewater Rates Effective May 1, 2026
Non-Residential Water
Notes About the Proposed Increase
- PWC’s residential water and wastewater usage charges are not increasing.
- The Basic Facility Charge is rising in small amounts over the next two years to fund operational costs and keep your services reliable.
- The Drinking Water Basic Facility Charge will raise by $1.25 on May 1, 2025,and again raise by $1.25 on May 1, 2026.
- The Wastewater Basic Facility Charge will raise by $2 on May 1, 2025,and again by $2 on May 1, 2026.
- The Basic Facility Charge covers the costs of maintaining the utility system.
- These costs are fixed and must be paid regardless of how much you use.
- These expenses include maintaining power poles, power lines, substations, water and sewer mains, equipment, meters, billing, and staffing.
- Each service has its own charge due to varying associated costs.
- Charges are periodically reviewed to ensure all essential expenses are covered.
- The Basic Facility Charge ensures that all customers contribute fairly to maintaining reliable services.
