High Energy Bills? PWC Has Options that Can Help
When you are balancing work, home, family, and everything in between, a high energy bill can add stress fast. PWC offers options that may help lower energy costs, support energy-efficient home upgrades, and make monthly bills feel more manageable.
- Bill credits for eligible energy-efficient home upgrades.
- Smart home upgrades to improve comfort and convenience. Smart thermostat options that help manage heating and cooling from your phone.
- Energy Saver NC rebates for qualifying home improvements and appliances.
- Tools and guidance to help you understand what may fit your home, schedule, and budget.
Why Your Bill May Be Higher Than Expected
If your bill feels higher than expected, a few common factors could be playing a role. That includes the following:
- Heating and cooling systems that work harder to keep your home comfortable.
- Insulation or sealing issues that let cooled or heated air escape.
- Older appliances that use more electricity than newer energy-efficient models.
- Seasonal usage changes that make monthly bills harder to predict.
You do not have to figure out everything at once. Start with the options below, then choose the next step that feels realistic for your household.
Options to Help Lower Costs and Support Home Upgrades
There are programs and resources that help individuals take practical steps toward lower and more predictable energy bills while improving their comfort.
- Home Upgrade Incentives from PWC
- You may qualify for rebates on energy-efficient improvements like HVAC systems, insulation, ductwork, appliances, smart thermostats, and more to help reduce long-term energy costs.
- Income-Based Energy Rebates from the State Energy Saver NC is a state program that helps eligible North Carolina homeowners and renters access rebates for energy efficiency and electrification upgrades. To ask questions, email EnergySaverNC@Aptim.com or call 866-998-8555. You can explore both PWC programs and Energy Saver NC rebates when planning upgrades.
- Homeowners Managing Efficiency Savings or HOMES program supports whole-home efficiency improvements such as insulation, air sealing, and HVAC upgrades
- Home Electrification and Appliance Rebates HEAR program supports efficient electric equipment such as heat pumps, water heaters, clothes dryers, electrical panels, and wiring
- PWC Energy Assessments & Tools
- A home energy audit or online energy calculator can help you understand where energy is being used in your home and what changes may make the biggest difference.
- Tips to Lower Your Bill
- If a major upgrade is not realistic right now, small changes can still help. Adjusting thermostat settings, checking daily energy habits, and reducing unnecessary usage can support savings over time. Learn more about energy conservation tips here.
To compare available PWC programs and see which options may apply to your household, Click Here.
Use this quick breakdown to see which PWC options are available. Renters require homeowner approval.
Homeowner
- ENERGY STAR® HVAC Incentive Program
- ENERGY STAR® Smart WiFi Thermostat Incentive Program (BYOT)
- Ductwork Incentive Program
- Insulation Incentive Program
- ENERGY STAR® Clothes Washer Incentive Program
- ENERGY STAR® Clothes Dryer Incentive Program
- ENERGY STAR® Dishwasher Incentive Program
- ENERGY STAR® Bulb Incentive Program
- Holiday LED Lighting Program (seasonal)
- Aquanta Electric Water Heater Control Device Program
- Community Solar
Renter
A Simple Way to Start
- If your bill feels unpredictable: review thermostat, energy calculator, and conservation tools first.
- If your home is hard to keep comfortable: consider a home energy audit or programs related to HVAC, insulation, or ductwork.
- If an appliance needs replacing: check PWC appliance incentives and Energy Saver NC rebate options before you buy.
- If you rent: review available options first, then confirm landlord approval before moving forward
Starting with one small step can make a difference. PWC can help point you in the right direction, so the next step feels clear instead of overwhelming.
Contact PWC | Explore Incentive Programs
Frequently Asked Questions
How do I know which programs I qualify for?
Eligibility depends on the program. It may be based on whether you rent or own, active PWC service, equipment type, purchase date, installation details, and whether landlord approval is needed. For PWC program questions, email Customer.Programs@FayPWC.com.
What if my home is hard to keep comfortable?
If your home is hard to keep cool or warm, higher energy use may be connected to heating and cooling systems, older appliances, air leaks, or insulation issues. PWC offers home energy audits and online tools that can help identify practical ways to lower usage. You can also review energy conservation tips at FayPWC.com/Energy-Conservation-Tips/.
What is Energy Saver NC?
Energy Saver NC is a state program that helps eligible North Carolina homeowners and renters reduce energy costs through federally funded rebates. HOMES focuses on whole-home energy efficiency improvements, such as insulation, air sealing, and heating and cooling upgrades. HEAR focuses on efficient electric equipment and related upgrades, such as heat pumps, water heaters, clothes dryers, electrical panels, and wiring.
Who can apply for Energy Saver NC?
North Carolina homeowners and renters may qualify based on annual income, household size, advanced meter limits, and program requirements. Renters need landlord approval for upgrades. Contact Energy Saver NC at EnergySaverNC@Aptim.com or call 866-998-8555 for more information.
What if I have additional questions?
If you are wondering about eligibility, the process, or where to start, reach out to PWC at Customer.Programs@FayPWC.com or call 910-483-1382. Someone can help walk you through your options.
