News
On Apr. 17, 2024, the United Way of North Carolina presented their Spirit of N.C. Awards to organizations from around the state who not only demonstrated excellence in their United Way campaign but are building a philanthropic culture community-wide. PWC earned this year’s award for Impactful and Engaging Campaign Event or Activity – a Meal […]
READ MORE »On Apr. 12, 2024, PWC and Cumberland County announced a partnership to expand PWC’s current water system to provide drinking water to the Gray’s Creek Water and Sewer District. This partnership will help address the widespread GenX contamination of groundwater throughout the county. The collaboration underscores a commitment from both organizations to safeguarding public health […]
READ MORE »On Apr. 10, 2024 at the P.O. Hoffer Water Treatment Facility, PWC was proud to host U.S. Environmental Protection Agency (EPA) Administrator Michael Regan’s announcement of the first-ever national, legally enforceable drinking water standard to protect communities from exposure to harmful per-and polyfluoroalkyl substances (PFAS), also known as ‘forever chemicals.’ This final rule represents the […]
READ MORE »PWC’s top priority is providing safe, high-quality drinking water that meets or exceeds all current regulatory standards. We are committed to continued advocacy to prevent PFAS from being discharged into our source water so that we can eliminate the exposure and financial burden for our customers. It has been well reported that the predominant source […]
READ MORE »Lineworkers are our hometown heroes, first responders, and skilled professionals who do what needs to be done to keep the electricity flowing to the families and businesses in our communities. The work they do—often in grueling and dangerous conditions—powers our lives. As proclaimed by Governor Roy Cooper, North Carolina Lineworker Appreciation Day is April 8, followed by […]
READ MORE »While road work may be a hassle, please be courteous and respectful of the workers present. Here are some extra safety tips to keep in mind when you encounter a work zone: Reduce your distractionsDistraction-free driving is always important. It’s especially important when you’re driving in a construction zone. Here it’s imperative that you’re on […]
READ MORE »PWC’s Rain Sensor program can help you save money. Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary irrigation so it can save you money on your water bill! For a limited time, […]
READ MORE »Spring cleaning is usually associated with clearing out closets, cleaning up the yard and giving your home a nice deep clean. But there are many important safety measures that people often overlook throughout the year. Spring Safety Tips for ESFi
READ MORE »With the start of a new season comes a fresh opportunity to find ways to save energy and money. Here are just a few simple things you can do to improve the energy efficiency and comfort of your home as warmer temperatures arrive: 1. Service your air conditioner. Easy maintenance such as routinely replacing or cleaning […]
READ MORE »With spring comes the annual ritual of spring cleaning. But is energy efficiency part of your spring cleaning plans? If not, there are any number of small changes you can make at this time to save money and energy. Spring cleaning is an excellent opportunity to change the furnace filter. While it is a good […]
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READ MORE »Admission is FREE & Open to All Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more, to help you conserve. You can speak with customer service representatives, incentive program specialists, and other PWC experts including Lineworkers!
READ MORE »PWC’s P.O. Hoffer and Glenville Lake Water Treatment Facilities have been recognized by the N.C. Department of Environmental Quality (DEQ) with 2022 Area Wide Optimization Program (AWOP) awards. Clean water is fundamental to everyone’s health, and for safeguarding against illness. Meeting the AWOP requirements is another way PWC demonstrates its commitment to providing safe, high […]
READ MORE »Summer Peak Hours: 3pm-7pm, Weekdays Peak hours for electric customers change to the afternoon beginning April 1 and will run through October. Peak hours are 3pm-7pm weekdays. During this time of year is when energy demand is at its highest and costs the most. Shifting use on weekdays to Off-Peak hours (20 hours each weekday […]
READ MORE » READ MORE »While windows only take up approximately 8% of the surface of your home’s exterior, they account for about 45% of the heat gain or loss – meaning window performance can have a big impact on the comfort and efficiency of your home. With many different incentives to take advantage of, now is a great time […]
READ MORE »Spring cleaning can have energy saving benefits! Spring into Safety Whether you’re flying a kite or fixing up your yard, here are some important outdoor safetytips for you and your family. Smart Spring Planting Tips
READ MORE »North Carolina Severe Weather Preparedness Month is observed each March and it’s a great time to be proactive because emergencies can happen at any time. PWC reminds you of two important things you can do to prepare: Visit PWC’s Storm Central webpage for important safety advice, tips, and much more.
READ MORE »The proposed rates, fees, and revised Service Regulations and Charges , will be applied on bills rendered on or after May 1, 2024 and July 1, 2024. These rates were approved during the Feb. 28, 2024 Board meeting. Updated copies of the approved rates will be posted on the rates web page when available. […]
READ MORE »Georgette Miller joined PWC as Chief Legal Officer/General Counsel on Feb. 5, 2024. In addition to her successful career as an attorney across multiple jurisdictions, Miller has notable experience as an entrepreneur, business leader, and philanthropist. In each of these varying roles, Miller has leveraged her ability to partner with internal and external clients to […]
READ MORE »During their annual awards ceremony on Jan. 30, 2024, the Greater Fayetteville Chamber recognized PWC with their 2024 Excellence in Innovation Award. This prestigious award is designed to honor organizations or businesses that have demonstrated an outstanding commitment to innovation, pushing the boundaries of creativity and problem-solving. This award also celebrates those who have made […]
READ MORE »Providing reliable service is fundamental to everything we do at PWC. Our electricity reliability is among the best in the nation, and we’re proud of that as Public Power Provider. However, outages do happen once in a while and they can be frustrating when they do. Remember, we do everything we can to prevent them. However, before assuming the […]
READ MORE »Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Fix a Leak Week, (March 18 – 24) is a perfect time to check your […]
READ MORE »Beginning on Friday, March 1, 2024, Fayetteville PWC will temporarily stop adding ammonia to its water treatment disinfection process. The North Carolina Department of Environmental Quality requires all water systems that add ammonia to their drinking water, to discontinue its use for a one-month period annually, to ensure that any biological growth that may have […]
READ MORE »Chilly temps cause higher than normal bills. With freezing temperatures, many heating systems use back up heating (auxiliary) to keep up which uses more energy and is more expensive.
READ MORE »FTCC now offers a Water/Utility Line Construction School. The 254-hour, 6-week course is designed to provide students with the knowledge necessary to enter the water/sewer line installation field. FTCC Scholarships for Eligible Candidates Course instruction includes the following: The course is scheduled for the following dates in 2024:
READ MORE »Heating pads and electric blankets cause around 500 fires each year. Almost all of these fires involve electric blankets that are more than ten years old.
READ MORE » READ MORE »PWC is offering a NEW incentive program to help you save. The Sensus Entek device for electric water heaters can help customers reduce their electric consumption during peak hours. Customers will receive a one-time bill credit of $85 and will not be charged for the installation by a local licensed electrician. For program details, application, […]
READ MORE »Property owners should know that there may be easements and rights-of-way located on your property and if so, there are restrictions associated with them. Easements and rights-of-way vary in size and have different usage and maintenance guidelines, based on the type of utility line located within the area. Get the facts on rights-of-way and easements […]
READ MORE »Be aware & be wary! Scammers will try to take advantage of you in a variety of ways. Utility customers are no exception. PWC is raising awareness and educating customers about scams to help protect you and your family. Please share this information and remember you can always contact PWC at (910) 483-1382 when you […]
READ MORE »As we enter celebration season (graduations, weddings, etc.) It’s important to remember that mylar balloons cause thousands of power outages each year when they float away and come in contact with overhead power lines. Balloons are fun and festive, but please remember to handle these balloons properly to ensure they don’t get released into the […]
READ MORE »Old or unwanted medicines should never be flushed down the toilet or any drain. Knowing how to properly dispose of medicines helps protect you and the environment, including our drinking water supply: Click here to learn more You can discard your unused and expired medication, year round, at the permanent Operation Medicine Drop boxes located […]
READ MORE »January 24, 2024 Three employees from the Fayetteville Public Works Commission (PWC) were recently recognized by the North Carolina Waterworks Operators Association (NCWOA) for their commitment and dedication to water quality. PWC employees serve a vital role in providing drinking water that meets and exceeds state and federal standards for water quality. This year’s recipients […]
READ MORE »Be sure to check out our Smart Thermostat Incentive Program.
READ MORE »Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services. Marion Jackson Water Resources Engineer Tech In February 2024, Marion Jackson earned her CompTIA Project+ and AWS Cloud Practitioner Certifications. Sarah Holbert Process Improvement Analyst In January 2024, Sheila Mitchell successfully completed Six Sigma Black Belt […]
READ MORE »As temperatures drop and winter storms blow through, make sure you’re aware of your surroundings whenever venturing outside. It’s not uncommon for heavy winds, snow, and ice to bring down power lines and utility poles. If you come in contact with a downed power line, be sure to stay at least 35 feet back, which […]
READ MORE »The Annual Grinding of the Greens Christmas Tree Recycling program, a Fayetteville holiday tradition since 1994, continues for a third decade of recycling! This annual program has reached its 30th year of protecting and enhancing our environment. Grinding of the Greens encourages Fayetteville residents to recycle their live Christmas trees and since its beginning, has […]
READ MORE »PWC’s Customer Connections Calendar will keep you connected all year long! The calendar will provide you with information about PWC programs, tips to save you money, community activities and more! The 2024 wall calendars are FREE (while supplies last)! Fill out the calendar request form below to request a copy by mail. The complimentary calendars […]
READ MORE »If using space heaters this winter, be mindful of the costs and safety of using this portable heat. Compared to baseboard heaters and central heating, space heaters offer a compact and portable heating solution. There is a catch though, heating your home with electric space heaters can easily double or triple your electric bill if […]
READ MORE » READ MORE »Cold weather has a significant impact on the condition of your plumbing and winter electric bills, especially when the temperature drops below 32 degrees. Remember these important tips to help protect your plumbing and manage your bill, while staying warm this winter: Try out the PWC Energy Resource Center to analyze where your energy dollars are […]
READ MORE »Proper maintenance is key to efficient operation for all heating and cooling systems. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.
READ MORE »Make sure your family is prepared before disaster strikes. The time to prepare is now! Learn how to get a kit, make a plan, stay informed and protect your home. Emergency Information Source: Plan. Prepare. Stay Informed. | Ready NC
READ MORE »Watch our Videos on Heat Pumps Heat pumps are the most efficient form of electric heating in moderate climates like ours in this region, providing three times more heating than the equivalent amount of energy they consume in electricity. As much as half of the energy used in your home goes to heating and cooling. […]
READ MORE » READ MORE »Richard King was appointed to the PWC Board in October 2023 and will serve as Treasurer during his first year. Click here to read more
READ MORE »PWC’s annual Wastewater Collections and Treatment Systems Annual Performance Report for July 2022 – June 2023 is now available online.
READ MORE »PWC’s Winter Peak Hours for residential and small commercial electric customers began on Nov. 1 and run through March. Click here to learn more about TOU Electric Rates Winter Peak Hours: November – March from 6am – 10am (Mon. – Fri., excluding PWC recognized holidays)
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