News
Contractors for the Fayetteville Public Works Commission (PWC) have begun construction on a vital water infrastructure project to provide safe, reliable, regulated drinking water to the Gray’s Creek Elementary and Alderman Road Elementary Schools as well as the surrounding community. Supported by $12 million in state funding, this initiative will extend PWC water mains to […]
READ MORE »Why Fayetteville and Downstream Communities Must Take Action Ensuring a safe and reliable drinking water supply is the top priority for PWC. The Town of Fuquay-Varina has requested permission from the State of North Carolina to withdraw up to 6.17 million gallons of water per day from the Cape Fear River Basin and release it […]
READ MORE »Extreme cold or hot weather affects your energy usage – and your monthly bill. Watch this video to learn why.
READ MORE » READ MORE »Heat Pumps are the most common and efficient form of electric heating in moderate climates like ours. Heat pumps use refrigerant to absorb heat from the air outside (yes, even when it’s cold!) to warm your home instead of “making” heat like traditional furnaces or baseboard heaters. With cold weather looming, these useful tips may […]
READ MORE »Cold weather has a significant impact on the condition of your plumbing and winter electric bills, especially when the temperature drops below 32 degrees. Remember these important tips to help protect your plumbing and manage your bill, while staying warm this winter: Try out the PWC Energy Resource Center to analyze where your energy dollars are […]
READ MORE »The latest issue of the PWC Connections newsletter is now available online. Visit our Publications page for a downloadable version.
READ MORE »Winter Peak Hours for electric customers began on Nov. 1. Peak electric hours from November through March are 6:00 a.m.-9:00 a.m., 7 days a week, when energy demand is the highest and costs the most. Shift as much electric use to Off-Peak hours for the highest savings. Off-Peak hours costs 35% less than On-Peak hours. […]
READ MORE »Fayetteville’s holiday season is filled with community spirit, and PWC is proud to help make it merry and bright. Enjoy a festive walk through downtown Fayetteville, where you can admire beautiful decorations that our Lineworkers helped install and soak in the holiday atmosphere. The following experiences are powered by PWC, giving local families a chance […]
READ MORE »Brighten up your holiday season with LEDs! This season consider swapping out your old incandescent string lights for bright, energy efficient LED string lights. LED decorative light strings use 96% less energy than conventional incandescent light strands and can last up to 10 times longer. From November 1 – December 31 earn up to $40 […]
READ MORE »October 3, 2025 PWC is proud to announce that Mark Lawler, Chief Information Officer, has been awarded the Corporate CIO ORBIE Award at the Carolina ORBIE Awards. This accolade celebrates Mr. Lawler’s outstanding leadership and contributions to organizations with annual revenues up to $500 million. The ORBIE Award, established in 1998, recognizes top technology executives […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is the perfect time to check your plumbing fixtures and irrigation systems for leaks. […]
READ MORE »We often talk about water services, but did you know there’s a significant difference between stormwater and wastewater? That’s right, these are two separate entities managed by different teams, dedicated to protecting our environment and public health. Wastewater is any water that has been used in your home or business that will be treated before […]
READ MORE »Smart disposal of grease, “flushable” wipes, and other non-wastewater items can help protect you, our sources of drinking water, and our environment. Dumping these items down the drain is not only illegal, but it can also cause sewage back-ups and flooding. Sanitary sewer overflows can cause property damage and have a negative impact on the […]
READ MORE »September 11, 2025 Fayetteville Public Works Commission (PWC) is one of 23 public power communities across North Carolina, South Carolina, and Virginia to receive a 2024 Public Power Award of Excellence. Presented by ElectriCities of North Carolina, the awards reflect PWC’s commitment to continuously providing safe, affordable and reliable electric service to the community. These […]
READ MORE »PWC conducts a comprehensive inspection of sanitary sewer lines that feed the Rockfish Creek and Cross Creek Water Reclamation Facilities. During the inspection, signs will be placed in neighborhoods where smoke testing is occurring. Customers may also call (910) 223-4010, for additional information. These regularly scheduled inspections use a smoke test to locate breaks and […]
READ MORE »PWC electric customers can take advantage if eligible for the new Energy Saver NC Program. This program provides energy rebates to income-eligible households for cost- and energy-saving home upgrades and appliances on a first come, first served basis. Energy Saver NC includes two U.S. Department of Energy rebate programs — the Homeowners Managing Efficiency Savings […]
READ MORE »Staying updated with your hometown utility has never been more convenient! PWC is thrilled to announce our shift from traditional newsletters to a new e-blast system. This eco-friendly change to email communication will help us reduce paper waste and keep you informed with updates about PWC. Sign up today to embrace this sustainable way of […]
READ MORE »Are you taking advantage of ways to save, like the new Energy Saver NC Program? Find out if you qualify for this or any other incentive programs by visiting www.FayPWC.com/Residential-Programs/ today!
READ MORE »Be ready! Hurricane season is June – November so now is the time to get prepared. Visit these sites for checklists, planning tips, FAQ, and other resources to help you prepare for hurricanes and other emergencies. Remember, the first 72 is on you! PWC’s Storm Central Ready.gov – Hurricanes
READ MORE »PWC’s annual Wastewater Collections and Treatment Systems Annual Performance Report for July 2024 – June 2025 is now available online.
READ MORE »PWC is recognizing every employee who keeps our sewer system flowing smoothly with the second-annual “Wastewater Professionals Day” held on the second Wednesday of every August. Our wastewater professionals are on the front line of environmental defense. They have a challenging job and work hardevery day to ensure wastewater is safely treated and returned to […]
READ MORE »Stay connected—even during a power outage! Sign up for text alerts to get near real-time updates, protect your appliances, and keep your loved ones safe. It’s a small step that makes a big difference. #StayInformed #PowerUp
READ MORE »Planning a backyard project? Call 811 before you dig! One quick call helps prevent accidents, protects underground utilities, and keeps your home and neighborhood safe. Know what’s below—dig safely and #CallBeforeYouDig!
READ MORE »PWC water customers are reminded to follow the year round Odd-Even schedule for outdoor watering. Click here to learn more
READ MORE »For a third year in a row, PWC’s Fleet Management Department has been recognized for outstanding operations by the National Association of Fleet Administrators (NAFA) with their Top 100 Fleets in America Award.
READ MORE »Before leaving town for vacation or other extended periods of time, it is common practice to make sure the house is well secured, the pets are taken care of, and the mail and newspaper are stopped or brought in by a neighbor or friend. But when planning to leave for a well-earned summer getaway do […]
READ MORE »May 2025 The Fayetteville Public Works Commission has been recognized by the United Way of North Carolina with a 2024 Spirit of North Carolina Award. The Spirit of North Carolina Award offers United Ways in North Carolina an opportunity to honor organizations and individuals who exemplify the “spirit” of their community. Winners meet specific standards […]
READ MORE »Apr. 2, 2025 PWC has earned their seventh Diamond level Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric service. The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system […]
READ MORE »Our Water Quality Report is released annually in June. Click here to download a PDF. To request a copy by mail, please call (910) 223-4009. Meeting Standards. Surpassing Expectations. At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. Each year […]
READ MORE »Fayetteville Technical Community College (FTCC) partnered with PWC to launch the Water/Sewer Line Construction Course in late summer 2023. The inaugural class produced 10 graduates, and by July 2024, that number had increased to 12. To date, over 20 students have completed the program, achieving a 60% hire rate, with 12 graduates securing jobs. The […]
READ MORE »It’s Electrical Safety Month! Always be careful around electricity. Never approach a downed power line and always be on the lookout for a frayed power cord. Click here for more safety tips
READ MORE »Balloons cause thousands of power outages each year when they float away and encounter overhead power lines. Puncture the balloons to release the helium when it’s time to dispose of them. If a balloon does float away into a power line, don’t try to remove it. Call PWC at 910-483-1382.
READ MORE »PWC offers an incentive program to help you save on heating your water. The Peak Savings Electric Water Heater Program helps you conserve electricity – and save money – with a FREE Aquanta smart water heater device when you sign up! During Peak Time-of-Use hours, the Aquanta smart water heater device will turn off to […]
READ MORE »As a public power organization and local municipal utility, PWC is not-for-profit and operates solely for the benefit of our customers, not shareholders. We are committed to keeping customer rates as low as possible. Utility rates fund PWC operations that provide safe, reliable, and affordable utility services to our customers. Inflation, supply chain, and increased […]
READ MORE »The Inflation Reduction Act of 2022 provides federal tax credits and deductions that empower Americans to make homes and buildings more energy-efficient to help reduce energy costs while reducing demand. Savings for Homeowners New federal income tax credits are available through 2032 providing up to $3,200 annually to lower the cost of energy efficient home […]
READ MORE »April 17, 2025 The Fayetteville Public Works Commission (PWC) has earned the American Public Power Association’s (APPA) Safety Award of Excellence for safe operating practices in 2024. PWC earned the Diamond award in the category for utilities with 250,000 to 999,999 worker-hours of annual worker exposure. “Achieving the highest award for safety from the APPA […]
READ MORE »We appreciate our Lineworkers and what they do for our customers every day! In 2013, Congress designated April 18th as National Lineman Appreciation Day, a day to recognize the efforts of Lineworkers across the U.S. in keeping the power on and protecting public safety. Lineworkers put their lives on the line every day despite the […]
READ MORE »While roadwork may be a hassle, please be courteous and respectful of the workers present.Here are some extra safety tips to keep in mind when you encounter the work zone: Reduce your distractions Look for the orange diamond signs Thank you for helping keep our workers safe while we work to keep your services reliable. […]
READ MORE »Mar. 27, 2025 For the third consecutive year, the PWC Procurement and Economic Inclusion Departments has been recognized for their commitment to excellence, earning the North Carolina Association of Governmental Purchasing (NCAGP) Sustained Professional Purchasing Award (SPPA). This award is granted to NC agencies that uphold the highest standards in governmental procurement, demonstrating leadership and […]
READ MORE »An international trade organization has named a Fayetteville Public Works Commission (PWC) employee, David Ruiz, as the 2025 ISSA Security Professional of the Year. Information Systems Security Association (ISSA) International recognized Ruiz for his contributions to the overall security, risk, and compliance for PWC and protecting ratepayers and PWC from malicious attacks. “In today’s modern […]
READ MORE »On March 4, 2025, PWC will celebrate 120 years of dedicated service to the residents of Fayetteville, Cumberland County, and surrounding communities. Throughout PWC’s 120-year history, our mission has remained clear: to provide safe, reliable, and affordable services to the Fayetteville, North Carolina area. This is accomplished by the hard work and dedication of our […]
READ MORE »Backflow occurs when clean water flows back from homes and businesses in the wrong direction due to breaks in the water line. This can potentially contaminate drinking water, causing health risks and costly repairs. Residential customers with inground sprinkler systems and commercial customers are subject to routine inspections to confirm that their Backflow Prevention systems […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is a perfect time to check your plumbing fixtures and irrigation systems. Common types […]
READ MORE »Starting April 1st, 2025, when Time-of-Use (TOU) Peak hours switch to summer hours, the number of Peak hours will change as well. After April 1st, there will only be 3 hours of Peak rates a day, offering an additional hour of reduced electric rates for customers. Peak hours will be from 3 p.m. to 6 […]
READ MORE »The Fayetteville PWC Commissioners has voted to adopt a planned adjustment to the Basic Facility Charges for Water and Wastewater services over the course of two years. Residential customers will not see a usage rate increase and only an increase in the flat fee that covers infrastructure costs. The changes to the Water and Wastewater […]
READ MORE »CEO and General Manager of Fayetteville’s Public Works Commission Timothy Bryant is building community trust, fostering employee growth and embracing innovation as he sets the stage for a legacy of sustainable success. Click here to read more about Timothy Bryant in The CEO Magazine
READ MORE »One of the many ways Fayetteville PWC continues to provide high-quality water throughout the treatment process involves temporarily stopping the addition of ammonia. Annually in February, PWC will halt the use of ammonia as required by the North Carolina Department of Environmental Quality. This annual one-time pause ensures that any biological growth within the distribution […]
READ MORE »There are many non-profits and organizations who offer utility assistance programs to help residents when times get tough. You can find a list of some of the programs offered by visiting www.FayPWC.com/Utility-Assistance-Resources.
READ MORE »Admission is FREE & Open to All The Power & Water Conservation Expo is an exciting opportunity for the community to connect with conservation experts, learn energy-saving tips, and useful giveaways to help you save! The Power & Water Conservation Expo is an annual event hosted to raise awareness about the importance of water and […]
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