News
January 24, 2024 Three employees from the Fayetteville Public Works Commission (PWC) were recently recognized by the North Carolina Waterworks Operators Association (NCWOA) for their commitment and dedication to water quality. PWC employees serve a vital role in providing drinking water that meets and exceeds state and federal standards for water quality. This year’s recipients […]
READ MORE »Be sure to check out our Smart Thermostat Incentive Program.
READ MORE »As temperatures drop and winter storms blow through, make sure you’re aware of your surroundings whenever venturing outside. It’s not uncommon for heavy winds, snow, and ice to bring down power lines and utility poles. If you come in contact with a downed power line, be sure to stay at least 35 feet back, which […]
READ MORE »Make sure your family is prepared before disaster strikes. The time to prepare is now! Learn how to get a kit, make a plan, stay informed and protect your home. Emergency Information Source: Plan. Prepare. Stay Informed. | Ready NC
READ MORE » READ MORE »Showering is an important part of the day—and one of the leading ways Americans use water in the home, accounting for nearly 17 percent of indoor water use. Every time you take a shower, you also use energy to heat the water to your showerhead. But you can shower better by replacing your old showerhead […]
READ MORE » READ MORE »When planning out home projects and brainstorming items that you’d like to upgrade in your home, a new water heater likely isn’t at the top of your list. Despite the fact that we use it every day for many purposes, your water heater is out of sight and out of mind – that is, until […]
READ MORE »Our community depends on a reliable supply of safe drinking water for our health and economy. During the week of Sept. 24, we join with other water utilities in observing Source Water Protection Week. You can also help in preserving this invaluable resource for present and future generations. Together, we can make a lasting impact. […]
READ MORE »Duke’s Root Control will be performing root control application to PWC sewer mains, laterals, and manholes throughout our collection system from now until June 2026.
READ MORE »Generators can be essential during disasters and emergencies to keep our life going. But, because their use is not so frequent, we often overlook the necessary safety measures that should be routine. Any safety breach may lead to several dangerous consequences, including death. These consequences are avoidable if we follow some essential generator safety tips to keep ourselves […]
READ MORE »Before use, learn about the potential dangers associated with portable generators, such as their production of carbon monoxide (CO). CO is an odorless, colorless, and tasteless poisonous gas that is called the “silent killer” because it is virtually undetectable without the use of technology like CO alarms. Follow these tips to generate power AND safety […]
READ MORE » READ MORE »Stay informed about electric outages with Electric Outage Map. You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today.
READ MORE » READ MORE »If a PWC customer requires life-sustaining equipment that is dependent on electric and/or water service, you should always have a backup power plan. Prepare extra batteries and equipment to charge your batteries, or identify somewhere to relocate to that has power. Through PWC’s Medical Priority Program, you can also sign up to receive early notification […]
READ MORE »Fayetteville PWC has successfully completed the latest round of lead and copper analysis. PWC achieved “non-detections” in all of its lead samples and only five small detections in a copper sampling. Since 1991, PWC has participated in the lead and copper sampling program as required by the Safe Drinking Water Act (SDWA). As a result, […]
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READ MORE »For more tips, visit How to Mow the Lawn – Lawn Mowing Tips & Tricks | Scotts
READ MORE » READ MORE »PWC joins communities across North America in celebrating Drinking Water Week May 5-11, an annual observance led by the American Water Works Association. The observance serves to highlight the importance of safe drinking water and recognize the tireless efforts of local water professionals who ensure its availability. Clean, safe water is truly essential in our […]
READ MORE »PWC Time-of-Use electric rates more closely reflect how we purchase power. There are four groups of business customers who will be billed Time-of-Use rates. You can tell if you currently are on one of those rates – Small Power, Medium Power, Church Service or Sports Field Lighting – by reading the rate description of your […]
READ MORE »PWC is continuing its proactive measures to protect customers from lead exposure by conducting an inventory of all water service lines maintained by PWC as well as service lines connected to PWC lines. In 2022, PWC began a water system improvement project that will identify all water service lines in our distribution system and determine […]
READ MORE »PWC has four Electric Vehicle Charging Stations throughout the Fayetteville area that can be used by the public at no cost. The Charging Stations are located at three park locations: Honeycutt Park, Lake Rim Park and Clark Park and the fourth station is located at Marketfair Mall off Campground Road. Currently the City of Fayetteville […]
READ MORE »PWC Continues Proactive Measures To Protect Customers From Lead Exposure Begins work with Operation Clean & Clear to meet requirements of new Lead and Copper Rule Since the 1987 Safe Drinking Water Act that prohibited the use of lead piping in plumbing, there have been a series of changes and new regulations in continuing efforts […]
READ MORE »In 2021, the American Public Power Association (APPA) recognized PWC as a Smart Energy Provider (SEP) for demonstrating commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support a goal of providing low-cost, quality, safe, and reliable electric service. It was the second time PWC has earned the distinction. The SEP […]
READ MORE »No matter what holidays you observe, chances are you are getting gifts for someone. Yes, there’s a whole lot more to any of the holidays than gifts—but chances are, you got something, or got something for someone. And chances are some of those things need batteries. While it might seem that your best option is buying […]
READ MORE »Dishes can pile up fast! Instead of putting your gloves on and scrubbing your dishes, why not let your dishwasher do the dirty work? In fact, that is what they are made to do, and it is why you have one in the first place. But there are some things to keep in mind about […]
READ MORE »As a Public Power (not-for-profit) utility, PWC offers competitive electricity rates to our customers. On average, residential public power customers pay 13% less than customers of for-profit, privately-owned utilities. PWC introduced Time of Use electric rates in 2019 to help decrease energy demand costs and apply the same pricing structure to energy that PWC pays […]
READ MORE »Use extension cords temporarily and unplug them when not in use. Consider purchasing power strips with an over-current protector. Use light bulbs with the correct wattage for lamps. Never tack or nail an electrical cord to any surface. Never run cords across traffic paths, under rugs or furniture. Keep all electrical appliances and cords safely […]
READ MORE »Recently, a Tesla brand Mega Battery pack was put into operation at the PWC’s Solar Farm. The battery is located on the property of the Butler-Warner Generation Plant. The project took one year to complete and will help save customers approximately $500,000 annually in power generation costs. Click here to learn more about PWC’s Solar Farm […]
READ MORE »PWC’s Energy Resource Center helps you save power and lower your bills! The Energy Resource Center includes an online energy audit that allows you to customize to your home as well as use numerous online calculators to find additional savings. In addition, electric customers will be emailed a personalized monthly bill overview to identify factors […]
READ MORE »Learn how to protect yourself and your loved ones during a thunderstorm. Being outside when lightning is present is not something to take lightly—ever. Although the odds of being struck by lightning in a given year are less than 1 in a million, some factors can put you at greater risk. Lightning most often strikes […]
READ MORE »If you have a green PWC transformer box (underground electrical transformer) in your yard, it is important that you don’t plant anything with 9 feet from the front of the box, and 3 feet from each side. Click here to learn more about proper planting and rights-of-way.
READ MORE »The Fayetteville Public Works Commission has earned a Reliable Public Power Provider (RP3)® Diamond designation from the American Public Power Association (APPA) for providing reliable and safe electric service. The award was presented at the APPA’s annual Engineering & Operations Conference in Austin, Texas on March 28, 2022. Although more than 275 public power utilities […]
READ MORE »Follow PWC’s year round Odd/Even watering schedules. Plant low-water-use grasses and shrubs to cut your lawn watering by 20 – 50%. Place a layer of mulch around trees and plants to retain water. Never water at the hottest times of the day or when it’s windy. Turn off your sprinklers when it’s raining. Use a moisture […]
READ MORE »PWC has been named a Best-In-Class Employer after scoring in the top quartile of midsize employers (100-999 full-time employees) who participated in Gallagher’s 2021 Benefits Strategy & Benchmarking Survey. PWC was recognized as an organization that provides innovative solutions for creating organizational structures, workplace policies and total rewards, which inclusively engages and motivates its employees. […]
READ MORE »How Does it Work: Heat Pumps Heat Strips and Heater Safety HVAC Pro Explains Heat Pumps Reasons for High Bills
READ MORE »A recent settlement agreement negotiated by Fayetteville PWC and other parties will impose lower limits on the City of Greensboro’s discharges of 1,4-dioxane from the T.Z. Osborne wastewater treatment plant, sharper penalties for non-compliance, and increased sampling/pollution control requirements in order to improve the water quality in the Cape Fear River Basin. The original order […]
READ MORE »Now that it’s November and fall weather is in full swing, the sun may not be cutting it for those who rely on its natural heat to dry laundry on an outdoor clothesline. Though you may enjoy that lower energy bill, the fact is clothes do not dry as well in cold, damp weather! Or […]
READ MORE »Fayetteville PWC Completes $94 Million Bond Issuance Secures Historic Low Interest Rate for Funding Utility System Improvements November 5, 2021 Fayetteville PWC has issued $94.79 million of revenue bonds at an interest rate of 2.278%, the lowest rate ever achieved by PWC outside of state lending. Citigroup Global Markets Inc. was the successful purchaser of […]
READ MORE »PWC’s 24/7/365 Self-Service Pay Station is located in the far right drive-thru lane at PWC’s Customer Service Center – 955 Old Wilmington Road. The Pay Station accepts payments made by cash, check, credit or debit card and money order. Payments made at the Pay Station are immediately applied to the account. Change isn’t returned, so […]
READ MORE »Paperless billing isn’t just good for the environment – it also gives you one less thing to manage. Log in to your Online Account Manager to enroll in eBill, or call Customer Service at 910-483-1382! How to Enroll in eBill If You’ve Already Signed Up for the PWC Online Account Manager: If You Have Not […]
READ MORE »State officials from the Department of Health and Human Services are testing wastewater at PWC’s Rockfish Creek Water Reclamation Facility to get valuable information about the spread of COVID-19. Read the Fayetteville Observer article
READ MORE »Electric vehicles (EV) are a relatively new concept in the automotive industry, but their popularity is growing. Hear about the benefits of EVs, where to find local charging stations, the development of the Fayetteville EV Club, and other upcoming initiatives from one of our Key Accounts Agents. Benefits of Electric Vehicles (EVs) >>
READ MORE »If you have a green PWC transformer box (underground electrical transformer), it is important that you DO NOT PLANT anything within 9 feet from the front of the box, and 3 feet from each side. Trees, shrubs and flowers planted too close to our transformer, impedes our line worker’s ability to make repairs and restore […]
READ MORE »Fayetteville PWC received an American Public Power Association Sue Kelly Community Service Award on June 22, 2021, during APPA’s National Conference in Orlando, Florida. The award recognizes “good neighbor” activities that demonstrate our commitment to the community. PWC partnered with the City’s downtown district to bring Prismatica – an interactive, public art installation – to […]
READ MORE »PWC’s On-Going Electric System Maintenance Boosts Reliability 6/1/2021 By Michael Futch PWC continues to bolster its electric distribution system, boosting the utility’s reliability to its tens of thousands of coveted customers with the installation of two new transformers over the last month. The change to the new transformers, which cost $750,000 apiece, are an integral […]
READ MORE »MetroNet has begun a 2-year project installing nearly 1,000 miles of fiber optic infrastructure throughout Fayetteville, Hope Mills and the entire Cumberland County area. Their work will include installing services underground in public rights-of-way (using boring equipment), on utility poles, and private property. MetroNet, their contractors, and/or work are not managed by PWC. The MetroNet […]
READ MORE »PWC announced November 13, 2019 that it has reached an agreement with Duke Energy Progress (DEP) that is expected to result in over $300 million of savings for PWC customers and modifies the current PWC-DEP wholesale power supply agreement that could have ended in 2024. By amending the agreement, it provides both savings and long-term […]
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