News
Don’t plant anything within 9 feet from the front and 3 feet from each side of a green PWC transformer box (underground electrical transformer). When planning improvements to your property, know the locations of right-of-way and utility easements before you plant.
READ MORE »Backflow occurs when clean water flows back from homes and businesses in the wrong direction due to breaks in the water line. This can potentially contaminate drinking water, causing health risks and costly repairs. Residential customers with inground sprinkler systems and commercial customers are subject to routine inspections to confirm that their Backflow Prevention systems […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is a perfect time to check your plumbing fixtures and irrigation systems. Common types […]
READ MORE »Starting April 1st, 2025, when Time-of-Use (TOU) Peak hours switch to summer hours, the number of Peak hours will change as well. After April 1st, there will only be 3 hours of Peak rates a day, offering an additional hour of reduced electric rates for customers. Peak hours will be from 3 p.m. to 6 […]
READ MORE »The Fayetteville PWC Commissioners has voted to adopt a planned adjustment to the Basic Facility Charges for Water and Wastewater services over the course of two years. Residential customers will not see a usage rate increase and only an increase in the flat fee that covers infrastructure costs. The changes to the Water and Wastewater […]
READ MORE »CEO and General Manager of Fayetteville’s Public Works Commission Timothy Bryant is building community trust, fostering employee growth and embracing innovation as he sets the stage for a legacy of sustainable success. Click here to read more about Timothy Bryant in The CEO Magazine
READ MORE »One of the many ways Fayetteville PWC continues to provide high-quality water throughout the treatment process involves temporarily stopping the addition of ammonia. Annually in February, PWC will halt the use of ammonia as required by the North Carolina Department of Environmental Quality. This annual one-time pause ensures that any biological growth within the distribution […]
READ MORE »There are many non-profits and organizations who offer utility assistance programs to help residents when times get tough. You can find a list of some of the programs offered by visiting www.FayPWC.com/Utility-Assistance-Resources.
READ MORE »Admission is FREE & Open to All The Power & Water Conservation Expo is an exciting opportunity for the community to connect with conservation experts, learn energy-saving tips, and useful giveaways to help you save! The Power & Water Conservation Expo is an annual event hosted to raise awareness about the importance of water and […]
READ MORE »Fayetteville PWC is a member of the Partnership for Safe Water and continues to treat water to a higher standard than current EPA requirements. In fact, PWC has been honored for maintaining the standards of the program’s Director’s Award for 24 years. And last year we received the Association of Metropolitan Water Agencies Gold Award […]
READ MORE »If using space heaters this winter, be mindful of the costs and safety of using this portable heat. Compared to baseboard heaters and central heating, space heaters offer a compact and portable heating solution. There is a catch though, heating your home with electric space heaters can easily double or triple your electric bill if […]
READ MORE »Source: Energy Savers Tips Project Energy Savers
READ MORE »Heat Pumps are the most common and efficient form of electric heating in moderate climates like ours. Heat pumps use refrigerant to absorb heat from the air outside (yes, even when it’s cold!) to warm your home instead of “making” heat like traditional furnaces or baseboard heaters. With cold weather looming, these useful tips may […]
READ MORE »Proper maintenance is key to efficient operation for all heating and cooling systems. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%.
READ MORE »Chilly temps cause higher than normal bills. With freezing temperatures, many heating systems use back up heating (auxiliary) to keep up which uses more energy and is more expensive.
READ MORE »Be sure to tune in to your favorite local radio stations for the “PWC Connections” radio show to get your questions answered about your utility services, learn more about PWC, and get the scoop on hot topics! Subject to change without notice
READ MORE »The Cumberland County Department of Social Services (DSS) reminds citizens of the North Carolina Low Income Energy Assistance Program (LIEAP) to help qualified families with heating costs. The federally-funded program provides a one-time vendor payment to help eligible households pay their heating bills. Individuals age 60 or older, and disabled persons who did not receive […]
READ MORE »Congratulations to Mick Noland, PWC’s Chief Operations Officer for Water Resources on receiving the Key to the City of Fayetteville and the prestigious Order of the Long Leaf Pine! We at PWC are incredibly grateful for Mick’s 30+ years of unwavering commitment to PWC, the Cape Fear River, and the community we serve. His commitment […]
READ MORE »On Dec. 17, 2024, PWC staff ‘rang the bell’ in celebrating our employees pledging over $110,500 to the United Way of Cumberland County’s Annual Campaign! PWC also had 40 leadership givers who pledged $1,000 or more.
READ MORE »The PWC United Way Campaign is officially in full swing after employees packed more than 35,000 meals that will feed local residents. The meals were distributed between four local United Way partner agencies! PWC’s goal is to support United Way of Cumberland County and continue PWC Employees’ long-standing history of supporting over 19 local non-profit […]
READ MORE »Fayetteville, N.C. – The Fayetteville Public Works Commission (PWC) is thrilled to announce it has been recognized with the 2024 Gold Award for Exceptional Utility Performance by the Association of Metropolitan Water Agencies (AMWA). PWC is one of five utilities in the nation recognized for this prestigious award this year. “This one organization [Association of […]
READ MORE »October 18, 2024 Fayetteville, N.C.- Today the U.S. Department of Energy (DOE) announced that Fayetteville PWC (PWC) is a U.S. Department of Energy Awardee and will receive a multi-million dollar matching grant to install new software and advanced technologies to improve electric reliability for customers. The mission of the Energy Department is to ensure America’s […]
READ MORE »October 14, 2024 Fayetteville Technical Community College will join Fayetteville State University and the Fayetteville Public Works Commission in a collaborative effort to create a foundation for new green-economy jobs with a $900,000 grant from the U.S. Department of Energy. The $900,000 grant was awarded to Fayetteville State University (FSU) for the establishment of a […]
READ MORE »Oct. 9, 2024 In response to the devastating impacts of Hurricane Helene in Western North Carolina, representatives from the Fayetteville Public Works Commission’s Water Resources Division are responding to a Mutual Aid request from NCWaterWARN. WARN stands for Water/Wastewater Agency Response Network. These representatives will be joining other water and wastewater utility workers to help restore drinking […]
READ MORE »When it is cold outside, south-facing windows are awesome. They help keep the entire house snug and warm and let in tons of light. In fact, south-facing windows are best for lighting your home with natural, energy-efficient daylight. These windows let in the light all day long, and don’t have as many problems with glare […]
READ MORE »If you own a plug-in electric vehicle (or want to buy one), Fayetteville PWC makes it easy to keep your vehicle charged and ready to hit the open road. PWC’s Whole Home and Whole Business rates might help you save money while charging your vehicle at home or business. The optional rate includes a Super […]
READ MORE »With the summer sun beating down, you might be thinking of installing solar panels to help lower your energy cost. Whether you are a homeowner wanting to install solar panels, or a renter looking to participate in the community solar program, PWC puts the “able” in “Renewable”. Depending on the size of your solar panels, […]
READ MORE »As of July 1st, PWC’s emergency number, 877-OUR-PWC1, is no longer in use. You can report emergencies 24 hours a day, 7 days a week using our Customer Service number, 910-483-1382. Please note, high call volume due to large power outages and other emergencies may result in a busy signal. Non-emergency requests can be submitted […]
READ MORE »Once a disaster hits, you won’t have time to shop for supplies, so prepare your supply kit in advance and make sure everyone knows where it’s kept. FEMA recommends having enough emergency supplies to last 72 hours (3 days). Items can be assembled over time but check every six months for things that need to […]
READ MORE »Fayetteville, N.C.- Fayetteville Public Works Commission’s (PWC) Chief Operations Officer for the Water Resources Division, Mick Noland and Chief Financial Officer, Rhonda Haskins, have announced their intent to retire, effective January 1, 2025. “Over the years, PWC has led in delivering safe, reliable, cost-effective services to our customers by maintaining strong leadership across our organization,” […]
READ MORE »FOR IMMEDIATE RELEASE: Friday, July 19, 2024 Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) has been awarded $30 million in state and federal funding to support PWC’s construction of a Granulated Activated Carbon (GAC) facility for the treatment of PFAS chemicals. In addition, PWC will also be receiving $1 million in support of Operation […]
READ MORE »Fayetteville, N.C.- The Fayetteville Public Works Commission (PWC) hosted a tour of the Hoffer Water Treatment Facility on July 8, 2024 for Secretary of the North Carolina Department of Environmental Quality (DEQ), DEQ staff members, State Senator Val Applewhite, Mayor Mitch Colvin, County Commission Chairman Glenn Adams, and executive staff members for the city and […]
READ MORE »Fayetteville, NC- The Fayetteville Public Works Commission (PWC) recently received national recognition for financial reporting with two awards from the Government Finance Officers Association (GFOA). The first award was for the Distinguished Budget Presentation Award, the highest form of recognition given for governmental budgeting by the GFOA. This is the 29th consecutive time PWC has […]
READ MORE »Fayetteville, N.C.- Twelve lineworkers from the Fayetteville Public Works Commission (PWC) are leaving on June 1st to spend two weeks to help build electric infrastructure within the Navajo Nation. In this region on the country, there are thousands of families whose homes have never had electricity. This is the second year that PWC workers have […]
READ MORE »Get information about severe incidents by signing up for the County’s Cumberland Alerts notification system. The Cumberland Alerts system provides you with critical information related to incidents such as severe weather, evacuations, protective actions, etc. You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more. […]
READ MORE »PWC’s Fleet Maintenance Department has been recognized for outstanding operations by the National Association of Fleet Administrators with their Top 100 Fleets in America Award for the second year in a row. PWC ranks as #26, up from #30 last year. NAFA’s 100 Best program identifies and encourages the ever-increasing levels of performance improvement and […]
READ MORE »The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Download checklists and more free resources from weather.gov. Be sure to visit PWC’s […]
READ MORE »For the second year in a row, the PWC Procurement Department has earned the North Carolina Association of Governmental Purchasing’s (NCAGP) Sustained Professional Purchasing Award. PWC is one of just 16 agencies throughout North Carolina to receive this distinguished recognition. In order to be given this award, PWC had to demonstrate excellence in the following […]
READ MORE »On Apr. 17, 2024, the United Way of North Carolina presented their Spirit of N.C. Awards to organizations from around the state who not only demonstrated excellence in their United Way campaign but are building a philanthropic culture community-wide. PWC earned this year’s award for Impactful and Engaging Campaign Event or Activity – a Meal […]
READ MORE »On Apr. 12, 2024, PWC and Cumberland County announced a partnership to expand PWC’s current water system to provide drinking water to the Gray’s Creek Water and Sewer District. This partnership will help address the widespread GenX contamination of groundwater throughout the county. The collaboration underscores a commitment from both organizations to safeguarding public health […]
READ MORE »On Apr. 10, 2024 at the P.O. Hoffer Water Treatment Facility, PWC was proud to host U.S. Environmental Protection Agency (EPA) Administrator Michael Regan’s announcement of the first-ever national, legally enforceable drinking water standard to protect communities from exposure to harmful per-and polyfluoroalkyl substances (PFAS), also known as ‘forever chemicals.’ This final rule represents the […]
READ MORE »PWC’s top priority is providing safe, high-quality drinking water that meets or exceeds all current regulatory standards. We are committed to continued advocacy to prevent PFAS from being discharged into our source water so that we can eliminate the exposure and financial burden for our customers. It has been well reported that the predominant source […]
READ MORE »PWC’s P.O. Hoffer and Glenville Lake Water Treatment Facilities have been recognized by the N.C. Department of Environmental Quality (DEQ) with 2022 Area Wide Optimization Program (AWOP) awards. Clean water is fundamental to everyone’s health, and for safeguarding against illness. Meeting the AWOP requirements is another way PWC demonstrates its commitment to providing safe, high […]
READ MORE »While windows only take up approximately 8% of the surface of your home’s exterior, they account for about 45% of the heat gain or loss – meaning window performance can have a big impact on the comfort and efficiency of your home. With many different incentives to take advantage of, now is a great time […]
READ MORE »During their annual awards ceremony on Jan. 30, 2024, the Greater Fayetteville Chamber recognized PWC with their 2024 Excellence in Innovation Award. This prestigious award is designed to honor organizations or businesses that have demonstrated an outstanding commitment to innovation, pushing the boundaries of creativity and problem-solving. This award also celebrates those who have made […]
READ MORE »Providing reliable service is fundamental to everything we do at PWC. Our electricity reliability is among the best in the nation, and we’re proud of that as Public Power Provider. However, outages do happen once in a while and they can be frustrating when they do. Remember, we do everything we can to prevent them. However, before assuming the […]
READ MORE » READ MORE »Property owners should know that there may be easements and rights-of-way located on your property and if so, there are restrictions associated with them. Easements and rights-of-way vary in size and have different usage and maintenance guidelines, based on the type of utility line located within the area. Get the facts on rights-of-way and easements […]
READ MORE »Be aware & be wary! Scammers will try to take advantage of you in a variety of ways. Utility customers are no exception. PWC is raising awareness and educating customers about scams to help protect you and your family. Please share this information and remember you can always contact PWC at (910) 483-1382 when you […]
READ MORE »Old or unwanted medicines should never be flushed down the toilet or any drain. Knowing how to properly dispose of medicines helps protect you and the environment, including our drinking water supply: Click here to learn more You can discard your unused and expired medication, year round, at the permanent Operation Medicine Drop boxes located […]
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