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With your next login to the Online Account Manager, you will be asked to acknowledge your Utility Purchase Agreement (UPA) with PWC. This is an effort to ensure customers are aware of and understand the terms and conditions of the UPA. We appreciate your cooperation. What is the Utility Purchase Agreement (UPA)?The Utility Purchase Agreement […]
READ MORE »On Apr. 17, 2024, the United Way of North Carolina presented their Spirit of N.C. Awards to organizations from around the state who not only demonstrated excellence in their United Way campaign but are building a philanthropic culture community-wide. PWC earned this year’s award for Impactful and Engaging Campaign Event or Activity – a Meal […]
READ MORE »On Apr. 12, 2024, PWC and Cumberland County announced a partnership to expand PWC’s current water system to provide drinking water to the Gray’s Creek Water and Sewer District. This partnership will help address the widespread GenX contamination of groundwater throughout the county. The collaboration underscores a commitment from both organizations to safeguarding public health […]
READ MORE »On Apr. 10, 2024 at the P.O. Hoffer Water Treatment Facility, PWC was proud to host U.S. Environmental Protection Agency (EPA) Administrator Michael Regan’s announcement of the first-ever national, legally enforceable drinking water standard to protect communities from exposure to harmful per-and polyfluoroalkyl substances (PFAS), also known as ‘forever chemicals.’ This final rule represents the […]
READ MORE »PWC’s top priority is providing safe, high-quality drinking water that meets or exceeds all current regulatory standards. We are committed to continued advocacy to prevent PFAS from being discharged into our source water so that we can eliminate the exposure and financial burden for our customers. It has been well reported that the predominant source […]
READ MORE »While road work may be a hassle, please be courteous and respectful of the workers present. Here are some extra safety tips to keep in mind when you encounter a work zone: Reduce your distractionsDistraction-free driving is always important. It’s especially important when you’re driving in a construction zone. Here it’s imperative that you’re on […]
READ MORE »PWC’s Rain Sensor program can help you save money. Rain sensors are devices that can be attached to an automatic irrigation system to monitor rainfall levels. When the weather is wet, the sensor temporarily overrides the controller to prevent unnecessary irrigation so it can save you money on your water bill! For a limited time, […]
READ MORE »Spring cleaning is usually associated with clearing out closets, cleaning up the yard and giving your home a nice deep clean. But there are many important safety measures that people often overlook throughout the year. Spring Safety Tips for ESFi
READ MORE »With the start of a new season comes a fresh opportunity to find ways to save energy and money. Here are just a few simple things you can do to improve the energy efficiency and comfort of your home as warmer temperatures arrive: 1. Service your air conditioner. Easy maintenance such as routinely replacing or cleaning […]
READ MORE »With spring comes the annual ritual of spring cleaning. But is energy efficiency part of your spring cleaning plans? If not, there are any number of small changes you can make at this time to save money and energy. Spring cleaning is an excellent opportunity to change the furnace filter. While it is a good […]
READ MORE »Admission is FREE & Open to All Our premier FREE event gives you the power to save lots on your utility bills – with experts on hand, demos, useful giveaways, and more, to help you conserve. You can speak with customer service representatives, incentive program specialists, and other PWC experts including Lineworkers!
READ MORE »PWC’s P.O. Hoffer and Glenville Lake Water Treatment Facilities have been recognized by the N.C. Department of Environmental Quality (DEQ) with 2022 Area Wide Optimization Program (AWOP) awards. Clean water is fundamental to everyone’s health, and for safeguarding against illness. Meeting the AWOP requirements is another way PWC demonstrates its commitment to providing safe, high […]
READ MORE »Summer Peak Hours: 3pm-7pm, Weekdays Peak hours for electric customers change to the afternoon beginning April 1 and will run through October. Peak hours are 3pm-7pm weekdays. During this time of year is when energy demand is at its highest and costs the most. Shifting use on weekdays to Off-Peak hours (20 hours each weekday […]
READ MORE » READ MORE »While windows only take up approximately 8% of the surface of your home’s exterior, they account for about 45% of the heat gain or loss – meaning window performance can have a big impact on the comfort and efficiency of your home. With many different incentives to take advantage of, now is a great time […]
READ MORE »Spring cleaning can have energy saving benefits! Spring into Safety Whether you’re flying a kite or fixing up your yard, here are some important outdoor safetytips for you and your family. Smart Spring Planting Tips
READ MORE »North Carolina Severe Weather Preparedness Month is observed each March and it’s a great time to be proactive because emergencies can happen at any time. PWC reminds you of two important things you can do to prepare: Visit PWC’s Storm Central webpage for important safety advice, tips, and much more.
READ MORE »The proposed rates, fees, and revised Service Regulations and Charges , will be applied on bills rendered on or after May 1, 2024 and July 1, 2024. These rates were approved during the Feb. 28, 2024 Board meeting. Updated copies of the approved rates will be posted on the rates web page when available. […]
READ MORE »During their annual awards ceremony on Jan. 30, 2024, the Greater Fayetteville Chamber recognized PWC with their 2024 Excellence in Innovation Award. This prestigious award is designed to honor organizations or businesses that have demonstrated an outstanding commitment to innovation, pushing the boundaries of creativity and problem-solving. This award also celebrates those who have made […]
READ MORE »Providing reliable service is fundamental to everything we do at PWC. Our electricity reliability is among the best in the nation, and we’re proud of that as Public Power Provider. However, outages do happen once in a while and they can be frustrating when they do. Remember, we do everything we can to prevent them. However, before assuming the […]
READ MORE »The average American home can waste, on average, more than 10,000 gallons of water every year due to running toilets, dripping faucets and other household leaks! Nationwide, more than 1 trillion gallons of water leak from U.S. homes each year. Now is the perfect time to check your plumbing fixtures and irrigation systems for leaks. […]
READ MORE »Beginning on Friday, March 1, 2024, Fayetteville PWC will temporarily stop adding ammonia to its water treatment disinfection process. The North Carolina Department of Environmental Quality requires all water systems that add ammonia to their drinking water, to discontinue its use for a one-month period annually, to ensure that any biological growth that may have […]
READ MORE » READ MORE »PWC is offering a NEW incentive program to help you save. The Sensus Entek device for electric water heaters can help customers reduce their electric consumption during peak hours. Customers will receive a one-time bill credit of $85 and will not be charged for the installation by a local licensed electrician. For program details, application, […]
READ MORE »Property owners should know that there may be easements and rights-of-way located on your property and if so, there are restrictions associated with them. Easements and rights-of-way vary in size and have different usage and maintenance guidelines, based on the type of utility line located within the area. Get the facts on rights-of-way and easements […]
READ MORE »Be aware & be wary! Scammers will try to take advantage of you in a variety of ways. Utility customers are no exception. PWC is raising awareness and educating customers about scams to help protect you and your family. Please share this information and remember you can always contact PWC at (910) 483-1382 when you […]
READ MORE »As we enter celebration season (graduations, weddings, etc.) It’s important to remember that mylar balloons cause thousands of power outages each year when they float away and come in contact with overhead power lines. Balloons are fun and festive, but please remember to handle these balloons properly to ensure they don’t get released into the […]
READ MORE »Old or unwanted medicines should never be flushed down the toilet or any drain. Knowing how to properly dispose of medicines helps protect you and the environment, including our drinking water supply: Click here to learn more You can discard your unused and expired medication, year round, at the permanent Operation Medicine Drop boxes located […]
READ MORE »January 24, 2024 Three employees from the Fayetteville Public Works Commission (PWC) were recently recognized by the North Carolina Waterworks Operators Association (NCWOA) for their commitment and dedication to water quality. PWC employees serve a vital role in providing drinking water that meets and exceeds state and federal standards for water quality. This year’s recipients […]
READ MORE »Be sure to check out our Smart Thermostat Incentive Program.
READ MORE »Join us in saluting these employees on their promotions and achievements while providing you safe, reliable, award-winning utility services. Marion Jackson Water Resources Engineer Tech In February 2024, Marion Jackson earned her CompTIA Project+ and AWS Cloud Practitioner Certifications. Sarah Holbert Process Improvement Analyst In January 2024, Sheila Mitchell successfully completed Six Sigma Black Belt […]
READ MORE »As temperatures drop and winter storms blow through, make sure you’re aware of your surroundings whenever venturing outside. It’s not uncommon for heavy winds, snow, and ice to bring down power lines and utility poles. If you come in contact with a downed power line, be sure to stay at least 35 feet back, which […]
READ MORE »Make sure your family is prepared before disaster strikes. The time to prepare is now! Learn how to get a kit, make a plan, stay informed and protect your home. Emergency Information Source: Plan. Prepare. Stay Informed. | Ready NC
READ MORE » READ MORE »Showering is an important part of the day—and one of the leading ways Americans use water in the home, accounting for nearly 17 percent of indoor water use. Every time you take a shower, you also use energy to heat the water to your showerhead. But you can shower better by replacing your old showerhead […]
READ MORE » READ MORE »When planning out home projects and brainstorming items that you’d like to upgrade in your home, a new water heater likely isn’t at the top of your list. Despite the fact that we use it every day for many purposes, your water heater is out of sight and out of mind – that is, until […]
READ MORE »Our community depends on a reliable supply of safe drinking water for our health and economy. During the week of Sept. 24, we join with other water utilities in observing Source Water Protection Week. You can also help in preserving this invaluable resource for present and future generations. Together, we can make a lasting impact. […]
READ MORE »Public Power at Work-Investing in the City of Fayetteville In addition to the benefits of local leadership, greater reliability and faster response, PWC provides a significant financial benefit to our community. Annually, PWC has over a $100 million impact on our local economy; providing local jobs and purchasing local goods and services, while making contributions […]
READ MORE »Duke’s Root will be treating sanitary sewer mains for root intrusions in various locations throughout the FPWC sanitary sewer collection system beginning on August 29, 2023 and continuing through the end of June 2024. Duke’s (formerly Hydrostructures, PA) will begin cleaning sanitary sewer mains and performing CCTV inspections in various locations throughout our service area […]
READ MORE »Generators can be essential during disasters and emergencies to keep our life going. But, because their use is not so frequent, we often overlook the necessary safety measures that should be routine. Any safety breach may lead to several dangerous consequences, including death. These consequences are avoidable if we follow some essential generator safety tips to keep ourselves […]
READ MORE »Before use, learn about the potential dangers associated with portable generators, such as their production of carbon monoxide (CO). CO is an odorless, colorless, and tasteless poisonous gas that is called the “silent killer” because it is virtually undetectable without the use of technology like CO alarms. Follow these tips to generate power AND safety […]
READ MORE » READ MORE »Stay informed about electric outages with Electric Outage Map. You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today.
READ MORE » READ MORE »Be ready! Hurricane season is June -November so now is the time to get prepared. Visit these sites for checklists, planning tips, FAQ, and other resources to help you prepare for hurricanes and other emergencies. PWC’s Storm Central Ready.gov – Hurricanes
READ MORE »If a PWC customer requires life-sustaining equipment that is dependent on electric and/or water service, you should always have a backup power plan. Prepare extra batteries and equipment to charge your batteries, or identify somewhere to relocate to that has power. Through PWC’s Medical Priority Program, you can also sign up to receive early notification […]
READ MORE »PWC is one of 15 public power communities across North Carolina to receive a 2022 Public Power Award of Excellence. ElectriCities of North Carolina, Inc., presented 15 North Carolina communities with Public Power Awards of Excellence at ElectriCities’ 2023 Annual Conference held in Myrtle Beach, South Carolina. “I am proud to have joined an organization […]
READ MORE »We often talk about water services, but did you know there’s a significant difference between stormwater and wastewater? That’s right, these are two separate entities managed by different teams, dedicated to protecting our environment and public health. Wastewater is any water that has been used in your home or business that will be treated before […]
READ MORE »Fayetteville PWC has successfully completed the latest round of lead and copper analysis. PWC achieved “non-detections” in all of its lead samples and only five small detections in a copper sampling. Since 1991, PWC has participated in the lead and copper sampling program as required by the Safe Drinking Water Act (SDWA). As a result, […]
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