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Showering is an important part of the day—and one of the leading ways Americans use water in the home, accounting for nearly 17 percent of indoor water use. Every time you take a shower, you also use energy to heat the water to your showerhead. But you can shower better by replacing your old showerhead […]

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Fayetteville PWC joins more than 70 public power communities in North Carolina and more than 2,000 across the country in celebrating Public Power Week, Oct. 1-7, 2023.  Public Power Week is an annual opportunity to shine a light on the value cities and towns that own and operate their electric system provide their customers and […]

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When planning out home projects and brainstorming items that you’d like to upgrade in your home, a new water heater likely isn’t at the top of your list. Despite the fact that we use it every day for many purposes, your water heater is out of sight and out of mind – that is, until […]

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Our community depends on a reliable supply of safe drinking water for our health and economy. During the week of Sept. 24, we join with other water utilities in observing Source Water Protection Week. You can also help in preserving this invaluable resource for present and future generations. Together, we can make a lasting impact. […]

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Public Power at Work-Investing in the City of Fayetteville In addition to the benefits of local leadership, greater reliability and faster response, PWC provides a significant financial benefit to our community. Annually, PWC has over a $100 million impact on our local economy; providing local jobs and purchasing local goods and services, while making contributions […]

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Duke’s Root will be treating sanitary sewer mains for root intrusions in various locations throughout the FPWC sanitary sewer collection system beginning on August 29, 2023 and continuing through the end of June 2024. Duke’s (formerly Hydrostructures, PA) will begin cleaning sanitary sewer mains and performing CCTV inspections in various locations throughout our service area […]

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Generators can be essential during disasters and emergencies to keep our life going.  But, because their use is not so frequent, we often overlook the necessary safety measures that should be routine. Any safety breach may lead to several dangerous consequences, including death.  These consequences are avoidable if we follow some essential generator safety tips to keep ourselves […]

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Before use, learn about the potential dangers associated with portable generators, such as their production of carbon monoxide (CO). CO is an odorless, colorless, and tasteless poisonous gas that is called the “silent killer” because it is virtually undetectable without the use of technology like CO alarms. Follow these tips to generate power AND safety […]

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Stay informed about electric outages with Electric Outage Map.  You can view near real-time details about what’s going on in our electric service area. Bookmark the map on your smartphone and computer today. 

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Be ready!  Hurricane season is June -November so now is the time to get prepared.   Visit these sites for checklists, planning tips, FAQ, and other resources to help you prepare for hurricanes and other emergencies.  PWC’s Storm Central  Ready.gov – Hurricanes

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If a PWC customer requires life-sustaining equipment that is dependent on electric and/or water service, you should always have a backup power plan. Prepare extra batteries and equipment to charge your batteries, or identify somewhere to relocate to that has power. Through PWC’s Medical Priority Program, you can also sign up to receive early notification […]

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PWC is one of 15 public power communities across North Carolina to receive a 2022 Public Power Award of Excellence. ElectriCities of North Carolina, Inc., presented 15 North Carolina communities with Public Power Awards of Excellence at ElectriCities’ 2023 Annual Conference held in Myrtle Beach, South Carolina. “I am proud to have joined an organization […]

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We often talk about water services, but did you know there’s a significant difference between stormwater and wastewater? That’s right, these are two separate entities managed by different teams, dedicated to protecting our environment and public health. Wastewater is any water that has been used in your home or business that will be treated before […]

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Timothy (Tim) Bryant began his career as PWC’s 10th CEO/General Manager on August 14, 2023. Bryant, who brings over 25 years of utility experience to PWC, came to Fayetteville from Florida Power and Light Company (FPL) where he held numerous leadership roles since 2008. FPL is the largest electric utility in the United States, serving an […]

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PWC recognized over 200 employees on Aug. 9, 2023 for their hard work and dedication as the front line of environmental defense during PWC’s inaugural Wastewater Professional’s Day. “Our employees are the heart of Fayetteville PWC,” said Ronna Rowe Garrett, PWC Chair. “Wastewater professionals work hard, are passionate and committed in the critical work they […]

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Fayetteville PWC has successfully completed the latest round of lead and copper analysis. PWC achieved “non-detections” in all of its lead samples and only five small detections in a copper sampling. Since 1991, PWC has participated in the lead and copper sampling program as required by the Safe Drinking Water Act (SDWA). As a result, […]

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Storm Preparation Guide Request Form

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Click here to read more about scams

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For more tips, visit How to Mow the Lawn – Lawn Mowing Tips & Tricks | Scotts

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Using water-efficient technologies can make a big difference in keeping your irrigation system running efficiently without a lot of effort on your part. Source: Watering Tips | US EPA

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Summer’s rising temperatures often coincide with rising outdoor water use, primarily due to an increase in lawn and landscape watering. While using water efficiently is important throughout the year, sometimes the timing of water use can make a big difference for community water supplies—and your water bill. In most areas, the amount of water homeowners […]

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At the height of summer you may be feeling the heat from the sun and high energy bills. To help you stay comfortable and save money, Energy Saver offers tips on beating the heat. To start, check out our new video on how to adjust a programmable or smart thermostat to save up to 10% […]

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Energy efficient windows are an important consideration for both new and existing homes. Heat gain and heat loss through windows are responsible for 25%–30% of residential heating and cooling energy use.  If your existing windows are in good condition, taking steps to reduce the energy loss through windows can make your home more comfortable and […]

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Members of PWC’s Procurement staff received the 2022 Sustained Professional Purchasing Award from the North Carolina Association of Governmental Purchasing. The award is presented annually and recognizes all member agencies who have demonstrated sustained excellence in purchasing standards during the calendar year. It is the third time PWC has been honored with the award.

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Before leaving town for vacation or other extended periods of time, it is common practice to make sure the house is well secured, the pets are taken care of, and the mail and newspaper are stopped or brought in by a neighbor or friend. But when planning to leave for a well-earned summer getaway do […]

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Automotive Service Excellence Week – or Fleet Week – is June 5-11. PWC’s Fleet Maintenance has been recognized for outstanding operations by the NAFA Fleet Management Association. PWC was named #30 Best Fleet operations of the Top 100 in America. The 100 Best program identifies and encourages the ever-increasing levels of performance improvement and innovation […]

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The high temperatures of summer are in the forecast, which can have a big impact on your bill. A few simple conservation tips can add up and help make a difference. Electrical Bill: Water and Sewer Bill: Whether you are a homeowner or a renter, a business or a non-profit, you can always make smarterchoices […]

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Take the extra time at home to find and fix water leaks. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and 10% of homes have leaks that waste 90 gallons or more per day. Check out leaks and get them fixed! If you have irrigation systems for landscaping, hoses attached to […]

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​No matter if you’re a beginner or experienced artist, or just enjoy artsy doodling, people of all ages and backgrounds can display their unique, culturally-enriched visual artwork in a professional gallery setting at the Public Works Art Exhibition, thanks to PWC and the Arts Council. The collection of artworks is diverse, featuring different techniques such […]

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PWC Time-of-Use electric rates more closely reflect how we purchase power. There are four groups of business customers who will be billed Time-of-Use rates. You can tell if you currently are on one of those rates – Small Power, Medium Power, Church Service or Sports Field Lighting – by reading the rate description of your […]

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Don’t wait for summer to kick in to high gear before you take action. Your hometown utility would like to share a few tips for you to help save money this year on your heating and water bill. Water Conservation Check your backflow and rain sensor on your irrigation system for leaks before you turn […]

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PWC is continuing its proactive measures to protect customers from lead exposure by conducting an inventory of all water service lines maintained by PWC as well as service lines connected to PWC lines. In 2022, PWC began a water system improvement project that will identify all water service lines in our distribution system and determine […]

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PWC has four Electric Vehicle Charging Stations throughout the Fayetteville area that can be used by the public at no cost. The Charging Stations are located  at three park locations:  Honeycutt Park, Lake Rim Park and Clark Park and  the fourth station is located at Marketfair Mall off Campground Road. Currently the City of Fayetteville […]

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The Fayetteville City Council appointed former council member Chris Davis, as the newest board member of the Fayetteville Public Works Commission. Davis replaces former Commissioner Wade Fowler, whose term expired in September. The other commissioners on the four-member PWC are Ronna Garrett, Donald Porter and Evelyn Shaw. Davis was sworn in to the PWC Board on March 8, 2023, […]

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Our Water Quality Report is released annually in May. Click here to download a PDF Meeting Standards. Surpassing Expectations. At PWC, we care deeply about the quality of the water we provide for our customers, and we’re proud of the exceptional standards we maintain. Each year we publish a “Water Quality Report” with the results […]

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PWC Continues Proactive Measures To Protect Customers From Lead Exposure Begins work with Operation Clean & Clear to meet requirements of new Lead and Copper Rule  Since the 1987 Safe Drinking Water Act that prohibited the use of lead piping in plumbing, there have been a series of changes and new regulations in continuing efforts […]

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PWC water customers are reminded to follow the year round Odd-Even schedule for outdoor watering.  Click here to learn more

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Spring Planting? Have a Plan! Don’t plant tall-growing trees where they’ll interfere with power lines. And be strategic – for example, put trees where they’ll provide shade and/or windbreaks to reduce warm-weather energy costs. Click here to learn more Don’t Crowd Transformers! If you have a green PWC transformer box on your property, DO NOT […]

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In 2021, the American Public Power Association (APPA) recognized PWC as a Smart Energy Provider (SEP) for demonstrating commitment to and proficiency in energy efficiency, distributed generation, and environmental initiatives that support a goal of providing low-cost, quality, safe, and reliable electric service.  It was the second time PWC has earned the distinction. The SEP […]

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The Inflation Reduction Act of 2022 provides federal tax credits and deductions that empower Americans to make homes and buildings more energy-efficient to help reduce energy costs while reducing demand. Savings for Homeowners New federal income tax credits are available through 2032 providing up to $3,200 annually to lower the cost of energy efficient home […]

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PWC is constantly working “behind the scenes” to deliver over 10 million gallons a year of clean, safe water to more than 225,000 customers in the greater Fayetteville area. We have two treatment facilities, which have won numerous awards for innovation and exceptional performance, plus nearly 1,400 miles of underground piping and other state-of-the-art equipment […]

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If you are looking to replace the air conditioning or heating system in your home, you may want to consider an air-source heat pump. These products provide cool air in the summer, just like standard air conditioners, but also provide heat in the winter. But how exactly do they do both?   How Heat Pumps Work in the Winter  A […]

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No matter what holidays you observe, chances are you are getting gifts for someone. Yes, there’s a whole lot more to any of the holidays than gifts—but chances are, you got something, or got something for someone. And chances are some of those things need batteries. While it might seem that your best option is buying […]

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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]

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Dishes can pile up fast! Instead of putting your gloves on and scrubbing your dishes, why not let your dishwasher do the dirty work?  In fact, that is what they are made to do, and it is why you have one in the first place.  But there are some things to keep in mind about […]

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