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Changes in habits and consumption can have an effect on your PWC bill. Many customers think the worst when they see a higher-than-average utility bill, but there are a few contributing factors that can increase your usage that you may not be aware of. Weather Weather is the biggest reason for fluctuations in your bill. […]
READ MORE »Dishes can pile up fast! Instead of putting your gloves on and scrubbing your dishes, why not let your dishwasher do the dirty work? In fact, that is what they are made to do, and it is why you have one in the first place. But there are some things to keep in mind about […]
READ MORE »As a Public Power (not-for-profit) utility, PWC offers competitive electricity rates to our customers. On average, residential public power customers pay 13% less than customers of for-profit, privately-owned utilities. PWC introduced Time of Use electric rates in 2019 to help decrease energy demand costs and apply the same pricing structure to energy that PWC pays […]
READ MORE »We are following the situation in Moore County and if requested and able, will provide any resources to help. We know this raises concerns for our customers and we want to ensure our community that the safety and security of our infrastructure is a top priority. PWC exceeds the national compliance requirements established by the […]
READ MORE »Believe it or not, the World Toilet Organization set aside a day in November (19th) to raise awareness for proper sanitation world-wide… World Toilet Day. The flushable toilet went mainstream in the 1880s, but it wasn’t until the 20th century that bathroom technology really advanced with the invention of flushable valves, water tanks that rest […]
READ MORE »As the holiday season nears and you prepare for festivities, now is a good time to consider simple habits to reduce water consumption around the home. Whether you’ve finalized the holiday menu or are preparing to order-in, here are some simple conservation tips to start and share with friends and family: • Defrost frozen foods […]
READ MORE »Extreme cold or hot weather affects your energy usage – and your monthly bill. Watch this video to learn why.
READ MORE »The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home’s vulnerability to storm surge, flooding, and wind. Here is your checklist of things to do BEFORE hurricane seasons begins. Know your zone: Do you live near the Gulf or Atlantic Coasts? Find out […]
READ MORE »Fayetteville Technical Community College partnered with PWC to offer the Water/Sewer Line Construction Course beginning in the fall of 2022. The 254-hour, 6-week course offered through the FTCC Center for Corporate and Industry was designed to provide students with the knowledge necessary to enter the water/sewer line installation field. Course instruction includes the following: OSHA […]
READ MORE »Replacing old appliances can be one of the easiest and and most effective ways to update a home for energy efficiency, One of the largest energy users on which to focus is the refrigerator and freezer, or quite simply, fridge. If you are not certain whether replacing your current refrigerator is necessary go the the […]
READ MORE »Use extension cords temporarily and unplug them when not in use. Consider purchasing power strips with an over-current protector. Use light bulbs with the correct wattage for lamps. Never tack or nail an electrical cord to any surface. Never run cords across traffic paths, under rugs or furniture. Keep all electrical appliances and cords safely […]
READ MORE »Recently, a Tesla brand Mega Battery pack was put into operation at the PWC’s Solar Farm. The battery is located on the property of the Butler-Warner Generation Plant. The project took one year to complete and will help save customers approximately $500,000 annually in power generation costs. Click here to learn more about PWC’s Solar Farm […]
READ MORE »Misty Manning, Water Resources Engineering Manager, and Thomas Covington, Senior Engineer in Electrical Engineering, were selected to the Fayetteville Observer’s Annual 40 Under 40 Class of 2022. Both Misty and Thomas are Fayetteville natives and have made significant contributions through their professional careers and community commitments. Misty joined PWC in 2010 and was named as […]
READ MORE »PWC’s Energy Resource Center helps you save power and lower your bills! The Energy Resource Center includes an online energy audit that allows you to customize to your home as well as use numerous online calculators to find additional savings. In addition, electric customers will be emailed a personalized monthly bill overview to identify factors […]
READ MORE »One free, easy call gets your utility lines marked AND helps protect you from injury and expense. Know what’s below before you begin any digging project – call 811! Click here for more info
READ MORE »Wednesday, July 27, 2022 The Fayetteville Public Works Commission took action Wednesday that maintains PWC’s current base electric rates, reduces customer fees, introduces optional electric rates that will offer customers’ choice and continue to support PWC conservation efforts as well as support economic development. “PWC is pleased to be able to hold our customers’ base […]
READ MORE »To keep your food cold for all those great outdoor summer parties, you’ll need a reliable, efficient refrigerator. Now may be the perfect time to upgrade your older electric guzzling refrigerator with an energy saving ENERGY STAR-certified refrigerator. ENERGY STAR-certified refrigerators offer high performance features such as improved insulation, high-efficiency compressors, and state-of-the-art temperature and defrost […]
READ MORE »Learn how to protect yourself and your loved ones during a thunderstorm. Being outside when lightning is present is not something to take lightly—ever. Although the odds of being struck by lightning in a given year are less than 1 in a million, some factors can put you at greater risk. Lightning most often strikes […]
READ MORE »If you have a green PWC transformer box (underground electrical transformer) in your yard, it is important that you don’t plant anything with 9 feet from the front of the box, and 3 feet from each side. Click here to learn more about proper planting and rights-of-way.
READ MORE »The Fayetteville Public Works Commission has earned a Reliable Public Power Provider (RP3)® Diamond designation from the American Public Power Association (APPA) for providing reliable and safe electric service. The award was presented at the APPA’s annual Engineering & Operations Conference in Austin, Texas on March 28, 2022. Although more than 275 public power utilities […]
READ MORE »Gary Thompson and DeQuante Moore of the Fayetteville Public Works Commission have been named North Carolina Waterworks Operators Associations’ (NCWOA) 2021 Operators of the Year. The NCWOA Operator of the Year Award recognizes those who excel in the water treatment field. Both Thompson & Moore play instrumental roles in PWC’s ability to consistently achieve the […]
READ MORE »Follow PWC’s year round Odd/Even watering schedules. Plant low-water-use grasses and shrubs to cut your lawn watering by 20 – 50%. Place a layer of mulch around trees and plants to retain water. Never water at the hottest times of the day or when it’s windy. Turn off your sprinklers when it’s raining. Use a moisture […]
READ MORE »PWC has been named a Best-In-Class Employer after scoring in the top quartile of midsize employers (100-999 full-time employees) who participated in Gallagher’s 2021 Benefits Strategy & Benchmarking Survey. PWC was recognized as an organization that provides innovative solutions for creating organizational structures, workplace policies and total rewards, which inclusively engages and motivates its employees. […]
READ MORE »PWC has received the 2021 Spirit of North Carolina Award for Investment in Long-term Sustainable Impact from the United Way of North Carolina. United Way of North Carolina’s annual Spirit of North Carolina award celebrates organizations for their campaign excellence achieved through impactful events, engaged leadership, and volunteer engagement. Organizations championing DEI values and […]
READ MORE »PWC Customers, and residents throughout our region, have already seen two big storms this year. Our crews immediately responded to power outages and services were restored quickly to customers without electricity. That’s one of the benefits of having Public Power – The employees who make up our crews are local and can respond faster than other types of power […]
READ MORE »How Does it Work: Heat Pumps Heat Pumps 101 Heat Strips and Heater Safety HVAC Pro Explains Heat Pumps Reasons for High Bills
READ MORE »A recent settlement agreement negotiated by Fayetteville PWC and other parties will impose lower limits on the City of Greensboro’s discharges of 1,4-dioxane from the T.Z. Osborne wastewater treatment plant, sharper penalties for non-compliance, and increased sampling/pollution control requirements in order to improve the water quality in the Cape Fear River Basin. The original order […]
READ MORE »Now that it’s November and fall weather is in full swing, the sun may not be cutting it for those who rely on its natural heat to dry laundry on an outdoor clothesline. Though you may enjoy that lower energy bill, the fact is clothes do not dry as well in cold, damp weather! Or […]
READ MORE »Fayetteville PWC Completes $94 Million Bond Issuance Secures Historic Low Interest Rate for Funding Utility System Improvements November 5, 2021 Fayetteville PWC has issued $94.79 million of revenue bonds at an interest rate of 2.278%, the lowest rate ever achieved by PWC outside of state lending. Citigroup Global Markets Inc. was the successful purchaser of […]
READ MORE »In the September 2021 edition of Treatment Plant Operator Magazine, PWC’s Rockfish Creek Water Reclamation Facility was featured in their Top Performer – Wastewater Plant spotlight. Author Ted Rulseh said the plant “looks sharp, from the landscaping outside to the walls, floors, pumps, motors and blowers inside.” Read how meticulous housekeeping and excellent maintenance help […]
READ MORE »PWC’s 24/7/365 Self-Service Pay Station is located in the far right drive-thru lane at PWC’s Customer Service Center – 955 Old Wilmington Road. The Pay Station accepts payments made by cash, check, credit or debit card and money order. Payments made at the Pay Station are immediately applied to the account. Change isn’t returned, so […]
READ MORE »Paperless billing isn’t just good for the environment – it also gives you one less thing to manage. Log in to your Online Account Manager to enroll in eBill, or call Customer Service at 910-483-1382! Free, secure electronic billing service View and pay your bill quickly and safely using a link in your monthly email […]
READ MORE »State officials from the Department of Health and Human Services are testing wastewater at PWC’s Rockfish Creek Water Reclamation Facility to get valuable information about the spread of COVID-19. Read the Fayetteville Observer article
READ MORE »Electric vehicles (EV) are a relatively new concept in the automotive industry, but their popularity is growing. Hear about the benefits of EVs, where to find local charging stations, the development of the Fayetteville EV Club, and other upcoming initiatives from one of our Key Accounts Agents. Benefits of Electric Vehicles (EVs) >>
READ MORE »Fayetteville is a public power community and that’s powerful! With PWC as our local, community owned electric system, our community benefits. PWC operates solely for the benefit of its customers who have a voice through local leadership (they’re customers, too!) We’re accountable and responsive to the community, not remote shareholders. Our employees are your friends and […]
READ MORE »Did you know that if you own a plug-in electric vehicle (or want to buy one), Fayetteville PWC makes it easy to keep your vehicle ready to hit the open road? You can charge your electric vehicle at one of four Level 2 (208/240 volt) charging stations 24/7. Charging Locations Marketfair Mall 5084 Campground Road […]
READ MORE »Fayetteville PWC received an American Public Power Association Sue Kelly Community Service Award on June 22, 2021, during APPA’s National Conference in Orlando, Florida. The award recognizes “good neighbor” activities that demonstrate our commitment to the community. PWC partnered with the City’s downtown district to bring Prismatica – an interactive, public art installation – to […]
READ MORE »PWC’s On-Going Electric System Maintenance Boosts Reliability 6/1/2021 By Michael Futch PWC continues to bolster its electric distribution system, boosting the utility’s reliability to its tens of thousands of coveted customers with the installation of two new transformers over the last month. The change to the new transformers, which cost $750,000 apiece, are an integral […]
READ MORE »PWC adopted its annual utility budget for fiscal year 2021-2022 during its June 9th meeting. The $405.3 million budget is a 2.5% decrease over from the FY2020-2021 budget. Driving the decrease are lower power supply costs. PWC will have a 5% decrease in power supply cost from its wholesale power supplier, Duke Energy Progress in […]
READ MORE »PWC is committed to sustainability in all aspects of our operations, demonstrating our support for conserving natural resources, improving our air and water quality, and expanding the use of renewable energy. Our Sustainability Report highlights this commitment and the many areas we positively impact.
READ MORE »MetroNet has begun a 2-year project installing nearly 1,000 miles of fiber optic infrastructure throughout Fayetteville, Hope Mills and the entire Cumberland County area. Their work will include installing services underground in public rights-of-way (using boring equipment), on utility poles, and private property. MetroNet, their contractors, and/or work are not managed by PWC. The MetroNet […]
READ MORE »Check out our 1st Virtual PWC Day hosted by Your Hometown Utility! We’re showing how we are Community Powered for Public Power Week with a virtual tour of PWC. Virtual PWC Day Glenville Lake Water Treatment Facility Glenville Lake’s Lab Glenville Lake – A Perfect View P.O. Hoffer Water Treatment Facility Turning Dirty Water Into […]
READ MORE »PWC announced November 13, 2019 that it has reached an agreement with Duke Energy Progress (DEP) that is expected to result in over $300 million of savings for PWC customers and modifies the current PWC-DEP wholesale power supply agreement that could have ended in 2024. By amending the agreement, it provides both savings and long-term […]
READ MORE »PWC held a ribbon cutting ceremony October 23, 2019 to announce the operation of North Carolina’s first municipal community solar project. Community Solar is a customer program that provides an alternative to roof-top solar for customers who want to participate in renewable energy without the expense or effort of installing roof-top solar, including customers who […]
READ MORE »Fayetteville will host lineworkers from cities throughout the state as the North Carolina Association of Municipal Electric Systems (NCAMES) Lineworker Rodeo is held on Thursday, May 16 at the Military Business Park in Fayetteville. Over 100 electric system lineworkers from across the state, including PWC lineworkers, will compete and showcase their skills in building electric […]
READ MORE »PWC has implemented Time-of-Use Rates for residential and small commercial electric customers. Click HERE for more information
READ MORE »Our emergency plan of operations is in place – ready to implement on a moment’s notice. Rest assured if we do experience utility outages or other weather-related emergencies, PWC crews will work around the clock to restore power and water to all our customers as quickly and safely as possible. The mission at PWC is […]
READ MORE »Thursday, January 18, 2018 Fayetteville Prevails in Quest to Protect Future Water Supply; Agreement Reached in Interbasin Transfer Decision After two-and-a-half years of litigation, PWC and the City of Fayetteville have prevailed in securing Fayetteville and other downstream users of the Cape Fear River Basin a guaranteed return of water to the Basin from […]
READ MORE »There is no EPA standard for 1,4 Dioxane, however, notes that 35 parts per billion, consumed continually over a lifetime is considered a risk. Test Date Point of Entry into PWC Treatment Facility (µg/L-parts per billion) 1/26/17 3.80 2/22/17 4.20 3/16/17 2.30 4/5/17 1.40 5/3/17 0.75 6/20/17 1.90 7/13/17 0.72 8/15/17 0.41 9/19/17 2.80 10/12/17 […]
READ MORE »Click here for more information on backflow prevention assembly testing
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